Tarrant's - Order 649779 (Richmond,  VA on 9/3)

Tarrant's - Order 649779 (Richmond, VA on 9/3) Reviews

A product’s star rating is calculated as the average of all its reviews.


Cater Nation logo

Sold by Cater Nation

www.caternation.com

893 Reviews

4.9

The information on this page is based solely on product reviews written by customers of Cater Nation via Trustpilot.


Here’s what people highlighted

Quality

4.1

27 ratings

Reliability

4.5

26 ratings

Taste

4.3

27 ratings

Value for money

4.4

25 ratings


All reviews


Rated 5 out of 5 stars

The food was amazing! I love everything about this place :)

Quality: 5
Reliability: 5
Taste: 5
Value for money: 5
Rated 3 out of 5 stars

The Chicken was Dry and unseasoned. The waffles were hard and over cooked.

Quality: 3
Reliability: 5
Taste: 3
Value for money: 3
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Reply from Cater Nation

Hi Dina,

Thank you for taking the time to post this feedback. We're sorry the Chicken and Waffles wasn't what it was supposed to be! We'll share your review with Tarrant's and we hope everyone enjoyed the other items on your catering order.

Kim Lutzyk
Cater Nation

Rated 4 out of 5 stars

Tarrant's always has great tasting food, which was the reason for choosing this vendor. We had the sandwich assortment, watermelon salad, greek salad, and dessert assortment. Everything tasted great. With that said, there were comments on the sandwich bread, which was toast and some of the sandwiches were in disarray. The order also a requested a handful of halal sandwiches but the options without bacon were at the bottom of the tray and not easily identifiable. For Cater Nation menu purposes, I think it would be helpful for Tarrants to indicate the sandwich trays to be club and deli sandwiches on toast. Sandwich value was less than to be expected. Logistics: The order arrived about 10 minutes late. When sticking to a tight agenda, and knowing food set up & prep takes some time, we cut it close for our 30-min buffer time. We also ran a couple plates short but luckily had just enough in our stash of supplies. The serving utensils were a bit off--we received enough tongs & spoons but the quantity of each was a flipped. We made due but had to get creative with serving a couple things with spoons rather than tongs.

Quality: 4
Reliability: 4
Taste: 5
Value for money: 3
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Reply from Cater Nation

Hi Jana,

We apologize on Tarrant's behalf for the issues with your order, and we will share your feedback with them. We're glad to hear that everything tasted great. Thank you for taking the time to leave a review.

Kim Lutzyk
Cater Nation

Rated 5 out of 5 stars

Service was great, on time. Food was delicious.

Quality: 5
Reliability: 5
Taste: 5
Value for money: 5
Rated 5 out of 5 stars

I got many complements from guests on the food from Tarrant's. No complaints, other than it would have been nice to get ice with the drinks.

Quality: 4
Reliability: 4
Taste: 4
Value for money: 5
Rated 5 out of 5 stars

Excellent! Delivery was right on time, and the driver was very helpful with set-up.

Quality: 5
Reliability: 5
Taste: 5
Value for money: 5
Rated 4 out of 5 stars

Chicken was overcooked and dry. Pasta was a hit!

Quality: 4
Reliability: 4
Taste: 4
Value for money: 5
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Reply from Cater Nation

Alma,

We are so sorry to hear that the chicken was dry! That's not the usual feedback we hear after a catering order from Tarrant's. We will be sure to share this feedback with them. Thank you for taking the time to post this review.

Kim Lutzyk
Cater Nation

Rated 4 out of 5 stars

Tarrant's does an excellent job. This is just an FYI - Someone found a random walnut in their Caesar salad. We know these things happen, but we had an attendee that is severely allergic to nuts. Thankfully, this was not her lunch. Just wanted to make Tarrants aware for the future.

Quality: 5
Reliability: 5
Taste: 5
Value for money: 5
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Reply from Cater Nation

Kim,

Thank you for letting us know, we will share this with Tarrant's.

Kim Lutzyk
Cater Nation

Rated 2 out of 5 stars

I ordered a Large Mashed Potatoes (serves 16) for $44 and what we got was a 1 quart deli container. It did not even serve the 10 people we had in the meeting. Also the lettuce in the salad was brown. Very disappointing.

Quality: 2
Taste: 3
Value for money: 1
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Reply from Cater Nation

Hi Kim,

Oh no! The wrong size was sent to you by mistake. Tarrant's asked us to apologize for the mishap. We'll be in touch!


Kim Lutzyk
Cater Nation

Rated 5 out of 5 stars

Everyone was happy with lunch today! :)

Quality: 5
Reliability: 5
Taste: 5
Value for money: 5
Rated 3 out of 5 stars

Some of the bread wasn't as fresh as others, there were no utensils in lunch boxes that had pasta. Salads were good.

Quality: 3
Reliability: 3
Taste: 3
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Reply from Cater Nation

Hi Juanita, We will share this review with Tarrant's. Thanks for taking the time to share the feedback, we appreciate it!

Kim Lutzyk
Cater Nation

Rated 3 out of 5 stars

Food was delicious, however we ordered buffet style and did not receive any serving utensils, plates, nor eating utensils. I did request to have 30 set ups and received none, which resulted in us having to leave the venue to go purchase what was missing.

Quality: 4
Reliability: 2
Taste: 4
Value for money: 4
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Reply from Cater Nation

Kayla,

We apologize on behalf of Tarrant's for the missing items. We have shared your feedback with them. It was nice to hear that the food was delicious, thank you for taking the time and posting this review.

Kim Lutzyk
Cater Nation

Rated 3 out of 5 stars

Food was good and salads were beautiful. We took a lot of time to ensure names would be on box lunches and they were labeled incorrectly. We did not get enough utensils for salads. And we received several incorrect sandwiches (were supposed to have avocado but didn't). Those things are "poor delivery" for our event. We used them a few weeks ago for something else and everything was 5 star.

Quality: 3
Reliability: 3
Taste: 4
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Reply from Cater Nation

Lisa,

We apologize that Tarrant's did not earn 5 stars with this catering order for you. We thank you for taking the time to post this review and rest assured we will share it with Tarrant's.

Kim Lutzyk
Cater Nation

Rated 3 out of 5 stars

It was pretty good.

Quality: 3
Reliability: 5
Taste: 4
Value for money: 5
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Reply from Cater Nation

Hi Tina,

We appreciate you taking the time to post this review. With only three stars, could you let us know what any issues man have been?

Kim Lutzyk
Cater Nation

Rated 5 out of 5 stars

Delivery driver was prompt with communication on delivery time. Sandwiches and salads were great!

Quality: 5
Reliability: 5
Taste: 5
Value for money: 5
Rated 4 out of 5 stars

Nice presentation and everyone seemed to enjoy. I was able to have one of the lunches, and my chips were stale, and burger while good had ZERO condiments, so very DRY.

Quality: 3
Reliability: 4
Taste: 4
Value for money: 4
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Reply from Cater Nation

Jason,

We apologize that Tarrnat's didn't sent any condiment packets for your burger box! We have shared this feedback with them and will be in touch. Thanks for taking the time to post this review.

Kim Lutzyk
Cater Nation

Rated 5 out of 5 stars

Everything was delicious as usual. Delivery was a bit late, but I really appreciated them letting us know that and their eta.

Quality: 5
Reliability: 5
Taste: 5
Value for money: 5
Rated 5 out of 5 stars

Everyone loved the boxed lunches today! The Monte Cristo Sandwich was delicious! :)

Quality: 5
Reliability: 5
Taste: 5
Value for money: 5
Rated 2 out of 5 stars

The presentation of the pizzas was beautiful, but the taste was different. The garlic was so heavy on the pizzas that it irritated my throat. The pizza order for the pizza with the mushrooms, black olives, beef and extra cheese was modified by Cater Nation to add the costs for the additional items. It was supposed to be mushrooms and black olives all over and beef on half. Because of the changes that were made when the additional charges were added, everything was all over the pizza and the vegetarian in the group had nothing to eat. This was a little disappointing.

Quality: 2
Reliability: 5
Taste: 2
Value for money: 2
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Reply from Cater Nation

Hi Kendra,

Thank you for your review, we appreciate you sharing your experience. We're surprised to hear the pizza wasn’t to your liking, as that’s not typical feedback for Tarrant’s catering.

We reviewed both versions of your order and didn’t see any notes about placing beef on only half the piz
za or accommodating a vegetarian guest. In the future, please include any dietary needs or special requests when ordering so we can make sure everything is prepared as needed.

Kim Lutzyk
Cater Nation

Rated 2 out of 5 stars

I was surprised by the quantity of food. The description for the sandwich platter said it was 16 half sandwiches (8 whole), but the platter only had 9 half sandwiches. I had to run to the grocery store to add a little bit to serve our group. It makes me wonder if one tray was missing from the order. Also, it was served with a very small quantity of chips and some of the tomatoes on the salad had brown spots. The best part of the meal was the dessert platter.

Quality: 2
Reliability: 3
Taste: 3
Value for money: 2
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Reply from Cater Nation

Hi Lucy,

Thanks for taking the time to post the feedback after your catering order from Tarrant's. Please let us know right away when you think you may not have received what you ordered so we can contact the catering partner right away. Most times we can have any missing or additional items brou
ght out to you and save you a trip to the store. We will share this feedback with Tarrant's and we apologize for the issues on their behalf.

Kim Lutzyk
Cater Nation