CEF, through their online sales team and the City of London branch, worked really hard to ensure that I would receive some items that I needed as part of a work emergency. Highly recommend.
Company replied
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CEF, through their online sales team and the City of London branch, worked really hard to ensure that I would receive some items that I needed as part of a work emergency. Highly recommend.
Company replied
Good customer service. Also gave some good advise.
Company replied
Large selection of products. However, the more economical range are online only, and the 'collect from store' is exactly same price as home delivery.
Company replied
This place ideal for all my electrical needs as I'm only working a 5 minute walk away and the staff are always helpful
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
Unit 3 & 4 Quaker Court, Grey Eagle Street, E1 6SF, London, United Kingdom
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Reply from CEF - London City Store
Large selection of products. However, the more economical range are online only, and the 'collect from store' is exactly same price as home delivery.

Reply from CEF - London City Store
you responded to an enquiry, correctly, courtuously and efficiently. Normal postage delays were encountered.

Reply from CEF - London City Store
paid for next day delivery, product never received. Contact numbers left with order, no calls received, delivery details says it was delivered but then turns out this was a failed attempt.
Very, very poor customer service. Extremely reluctant to ever use your services again.

Reply from CEF - London City Store

Reply from CEF - London City Store
CEF, through their online sales team and the City of London branch, worked really hard to ensure that I would receive some items that I needed as part of a work emergency. Highly recommend.

Reply from CEF - London City Store
This place ideal for all my electrical needs as I'm only working a 5 minute walk away and the staff are always helpful

Reply from CEF - London City Store
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