So easy to order and having a local branch was a bonus for collection. Also it was nice to have a free coffee while waiting.
Company replied
Location
Switch locationUnit 4, Springfield House, Pipers Road, Park Farm Industrial Estate, B98 0HU Redditch, GB
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See what reviewers are saying
The Assistant at our local Redditch branch of CEF was most helpful in our selection of the item, namely 50m of cable. Once ordered it arrived promptly the next day. It was well packaged. The cable... See more
Company replied
Ive brought a few power tools from CEF on line and never been disappointed, there a great price and next day delivery is just what im after. Will be using CEF again. As they delver a great service. T... See more
Company replied
I ordered a 20 litre water heater urn. The package was delivered on time and date requested. Courier was pleasant and polite (signature was required). Package was posted within 2 separate cartons, so... See more
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - RED
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Unit 4, Springfield House, Pipers Road, Park Farm Industrial Estate, B98 0HU, Redditch, United Kingdom
- 01527 529268
4.6
Excellent
25 reviews
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Bad first impression...
This was the first time I'd ordered a product online or purchased anything from CEF. Firstly, the website said the item wasn't available instore - which was incorrect. I ordered for next day as I needed it ASAP. The next day I rang the store, and was told it hadn't arrived. Two days later I went to the store where I was kept waiting at the counter, (whilst the radio was on way too loud), then told the order hadn't arrived. I retrieved the email saying it had been. Ten minutes later the manager was called, who found a photograph of the delivery taken by the courier. Another ten minutes later and they 'found the parcel out the back'. I was instore for over half an hour. It was NOT a great first impression despite the apologies.Poor service, it wont be my 'go to' place Im afraid.
May 16, 2022
Reply from CEF - RED
Thank you for your review and feedback.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
A member of the CEF team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Fantastic click & collect service
Fantastic click & collect service. Great quality products.
May 11, 2022
Reply from CEF - RED
Thank you very much for your review Tom.
Best Regards
Adele Feller (Customer Services Manager)
Alex and the gang at the Redditch…
Alex and the gang at the Redditch branch are GREAT. Helpful, knowledgeable AND personable are just a few adjectives which come to my mind. Top Draw Performance....THANKYOU!!
Mark - M.A.R Electrical Services
December 23, 2021
Reply from CEF - RED
Thank you very much for your review and feedback Mark Robinson.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - RED
Thank you very much for your review Diane Bull.
Best Regards
Adele Feller (Customer Services Manager)
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