Easy to use and order, been able to get a quote from you local wholesaler and then been able to buy online is brilliant!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Easy to use and order, been able to get a quote from you local wholesaler and then been able to buy online is brilliant!
Company replied
Super kind staff in store. Easy ordering and fast shipping, although the price shown "incl VAT" turned out to not be the price I was charged. (grumble) Very kind employee delivered my part to me after... See more
Company replied
Lisa was very patient today and got my password reset. Service is always very speedy. My only issue is that it doesn't give me the prices I get at counter so I buy it online elsewhere at better price.... See more
Company replied
I find the staff at Cef York are all friendly and knowledgeable about the products they supply but if there are any gaps in product they are soon rectified .
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
Millfield Lane, Nether Poppleton, YO26 6GB, York, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easier to order
Got my order delivered to the York store and got a call from the store when it arrived
Helpful

Reply from CEF - YOR
Great customer service . Dan especially was really helpful and worked out what I needed and looked after me on price. Will go back

Reply from CEF - YOR
Good information and a prompt delivery to store.

Reply from CEF - YOR
Great very helpful and went above and beyond to get me the controller I required and at a very competitive price. much appreciated , thank you

Reply from CEF - YOR

Reply from CEF - YOR
Would definitely recommend, no problems with the online order sent to local store.
Will use again.

Reply from CEF - YOR
Not in store , so an easy online transaction next day delivery
Good price for Makita impact driver

Reply from CEF - YOR
Excellent online chat to establish stock availability. Ordering was easy and the early, prompt delivery was faultless.
Good product and price too.

Reply from CEF - YOR
Great easy to use website with lots of choice of products and next day delivery. Competitive prices too.

Reply from CEF - YOR
I find the staff at Cef York are all friendly and knowledgeable about the products they supply but if there are any gaps in product they are soon rectified .

Reply from CEF - YOR
Lisa was very patient today and got my password reset. Service is always very speedy. My only issue is that it doesn't give me the prices I get at counter so I buy it online elsewhere at better price. I often order on evening and can't wait to deal with counter. Also some items aren't listed online but are available at counter, so again I go to online store that can supply what I want.

Reply from CEF - YOR
Products were good and delivered on time. Only gave three stars as you have to pay for delivery to click and collect in store when they don't have them in stock. CEF need to keep up with Screwfix who offer this service for free

Reply from CEF - YOR
The guy who worked behind the trade counter was rude, hostile and aggressive when collecting my online order. Blamed me for the order not having a name on it despite CEFs own system creating the order details and told me a return would not be possible if the item was wrong. More and more people serving the public these days who just should not be doing it as a job when they clearly have zero people skills. He was even hostile over the phone when I asked what time they were open for me to collect. Old geordie guy, time to retire

Reply from CEF - YOR
The item ordered was done on line with ease, and was delivered on time to progress works it was required for.

Reply from CEF - YOR
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.