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Chards Coin and Bullion Dealer Reviews 

10,490
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,847 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the first-class service, describing it as efficient, fluid, and easy to navigate. People frequently highlight the quick dispatch times, secure, and well-packaged delivery of items. Reviewers are highly satisfied with the quality and condition of the products, noting the excellent selection and accurate descriptions. Many consumers appreciate the competitive pricing, often finding the company offers the best deals compared to other providers. The staff are consistently described as friendly, professional, helpful, and informative, making interactions pleasant for customers.

What people talk about most

Service

Customers consistently note positive experiences with service, often describing it as excellent,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting prompt and fast delivery,... See more

Product

People report positive experiences with product, often highlighting the wide range of products, good prices,... See more

Price

Clients share positive opinions on price, with many reviewers consistently finding competitive and attractive... See more

Staff

Customers had positive experiences with staff, consistently describing them as friendly, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another comfortable purchase from a Top Bullion Dealer. A great selection of new and used coins from around the world to suit every need and desire. Friendly staff are always willing to help new cu... See more

Company replied

Rated 5 out of 5 stars

Website easy to negotiate when placing order. Delivery was notified in advance and was as advised. The secondhand Brittania coins that arrived were indeed Minty and supplied in the correct Royal... See more

Company replied

Rated 5 out of 5 stars

Beautiful minty silver Britannia's, great price, dispatched quickly and securely. Chard's keep you informed at all stages, which puts your mind at ease, and you can track your order once dispatched... See more

Company replied

Rated 5 out of 5 stars

Great communication via email updates on despatch etc. Good despatch time and packing. With the current sale offer the 50 oz of silver coins was over £300 less than Bullion by Post price. Just receive... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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4.8

All reviews

(10,490)

3,869 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Compared to the Royal Mint, Chards is excellent, quality, efficient service and fair and transparent pricing.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

The item arrived super fast

The item arrived super fast. Every time there is a new action from Chards that multiplies my confidence and desire to work with Chards.
Thanks Chards.

July 16, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your excellent review.

We're delighted to hear that your order arrived so quickly and that each positive experience with Chards continues to strengthen your confidence in us. Building long-term trust with our customers is incredibly important.

Thank you for your continued support and kind words. We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

EXCELENT- great service thank you

EXCELENT- great service thank you

July 17, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Russell,

Thank you for your review.

We're delighted to hear that you received excellent service. Feedback like yours is always appreciated and means a great deal to the team.

Thank you for choosing Chards, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great service

I conducted some business with Chards last Friday. Derek was courteous and professional throughout the transaction and the money from the sale was in my account on the Monday morning. I'd have absolutely no hesitation in recommending Chards for both their competitive valuations and professionalism.

July 24, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your excellent review.

We're delighted to hear that Derek provided a courteous and professional service throughout your transaction. It's also great to know that the payment reached your account promptly on the Monday morning, helping to make the process smooth and efficient from start to finish.

We'll be sure to pass your kind comments on to Derek. Thank you for your recommendation and for highlighting both our competitive valuations and professionalism.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

As always quality service

As always quality service. Thank you Emily for the smooth sale. It was great to finally go to the Blackpool showroom. Doing a great job guys !

July 10, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Glenn,

Thank you for your excellent review.

We're delighted to hear that you've once again received the quality service you've come to expect from Chards. It's especially pleasing to know that Emily helped make the sale process smooth and straightforward.

We're also glad you were finally able to visit our Blackpool showroom and experience it in person.

Thank you for your continued support and kind words. We'll be sure to pass your comments on to Emily.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Really quick much appreciated

Really quick much appreciated

July 23, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Derek,

Thank you for your review.

We're delighted to hear that your order arrived quickly and that you were pleased with the service you received. Feedback like yours is always appreciated by the team.

Thank you for choosing Chards, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Brilliant service

Brilliant service, excellent packaging, always a pleasure to do business with, even like the “Rock” flavour! Chards is always a great company to do business with, I really appreciate their heavily discounted 24hr insured shipping. Can’t recommend they highly enough.

July 17, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your excellent review.

We're delighted to hear that you were pleased with our service, packaging, and delivery. It's especially great to know that the complimentary Blackpool rock was a hit too!

We're also pleased that our discounted insured delivery service helped add even more value to your experience. Providing a secure, reliable, and cost-effective service is something we always strive for.

Thank you for your recommendation and continued support. We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Excellent Coins

Excellent as ever. Only one draw back when ordering pre-owned CGT free pre-owned silver. It's a bit disappointing when you get the ordinary. Brittanias. When you could have bought the straight out. Only only non Britannia designs should be in that section.
But as for products service and support. The Best in Britain

July 24, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Ivan,

Thank you for your excellent review.

We're delighted to hear that you've once again been pleased with the service, support, and products you've received from Chards. Comments like "the best in Britain" are always a pleasure to receive and mean a great deal to the team.

We also appreciate your feedback regarding our CGT-free pre-owned silver category. It's helpful to hear your thoughts on the mix of designs available, and we'll be sure to pass your comments on to the relevant team.

Thank you for your continued support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Still consistent in providing a good service.

Still consistent in providing a good service...

July 24, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Duncan,

Thank you for your review.

We're delighted to hear that you've continued to receive the good service you've come to expect from Chards. Consistency is something we take great pride in, so it's always rewarding to know that we're continuing to meet your expectations.

Thank you for your continued support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Prompt and fast with good communication

Prompt and fast with good communication

July 24, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Jason,

Thank you for your review.

We're pleased to hear that you found our service prompt and efficient, and that our communication kept you informed throughout the process. Providing a smooth experience from order to delivery is something we always strive for.

We appreciate your feedback and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Speedy prompt delivery

Speedy prompt delivery , good prices , great to deal with.

July 24, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Paul,

Thank you for your review.

We're delighted to hear that you were pleased with our pricing and speedy delivery. It's also great to know that you found us easy to deal with, as providing a straightforward and reliable experience is something we always strive for.

We appreciate your support and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great value for your money on coin…

Great value for your money on coin collecting.

July 29, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Bryan,

Thank you for your review.

We're delighted to hear that you found value in your coin collecting purchases with Chards. Offering competitive prices and a wide range of products is something we always strive for, so it's great to know we've helped make collecting even more enjoyable.

We appreciate your support and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Well done!

As always, good service, good price, well packaged and a great product.

July 22, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're delighted to hear that you've once again been pleased with our service, pricing, packaging, and the quality of your purchase. It's always rewarding to know that we're continuing to deliver the standards our customers have come to expect from Chards.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Happy customer

Happy customer.
This was my second time I have done business at Chards.
My expectations were meet on service.
I am pleased with the Silver to Gold exchange and the amount of quarter ounce Britannia's received for the silver given.
Chards reputation always gives confidence too.
I will certainly be using Chards again.
I do enjoy the informative podcasts on Youtube.

July 7, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Jason,

Thank you for your excellent review.

We're delighted to hear that your second experience with Chards lived up to your expectations. It's great to know that you were pleased with your silver-to-gold exchange and the number of quarter-ounce Britannias you received.

We're also pleased that our reputation gives you confidence when dealing with us, and it's wonderful to hear that you enjoy our YouTube content.

Thank you for your continued support. We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

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