Connecticut

Connecticut • Reviews

A product’s star rating is calculated as the average of all its reviews.


Constellation logo

Sold by Constellation

www.constellation.com

281 Reviews

4.3

The information on this page is based solely on product reviews written by customers of Constellation via Trustpilot.


Here’s what people highlighted

Quality

4.7

36 ratings

Value for money

4.6

39 ratings


Product details

Brand: Constellation


All reviews


Rated 5 out of 5 stars

Recommend using them for your alternative energy supplier

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

price for the time bring

Value for money: 5
Rated 5 out of 5 stars

Process was quick and hassle free and saves on my electric bill.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Good energy product and pricing. Customer service is very helpful. Been a Customer for quite a while

Quality: 4
Value for money: 5
Rated 5 out of 5 stars

Very satisfied

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Highly recommend

Quality: 5
Value for money: 5
Rated 3 out of 5 stars

I want a better rate. That’s it!!

Quality: 4
Value for money: 4
Constellation logo

Reply from Constellation

Hi Alicia, We appreciate your feedback. We have sent you an email requesting additional information. Once you respond, we can forward onto our Care team to see if there is a better rate and plan than what you currently have. Thank you.

Rated 5 out of 5 stars

Excellent customer service care and great rates!!

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

It was easy to sign up and cost effective

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

This was one of the more cheaper prices. I haven’t really experienced anything personally connected so tough to rate

Quality: 5
Value for money: 4
Rated 3 out of 5 stars

Too $$$$$$

Value for money: 3
Constellation logo

Reply from Constellation

Hi Dave, We're sorry to hear your rate or bill is higher than expected. We've sent you an email requesting additional information to see if our customer care team can help you. If you could please respond to that, we can escalate your feedback to them. Thank you.

Rated 5 out of 5 stars

Great Value pricing

Value for money: 5
Rated 5 out of 5 stars

Great service and best going rate available. And they offer monthly perks.

Quality: 5
Value for money: 4
Rated 1 out of 5 stars

Very little contact. No confirmation of service.

Constellation logo

Reply from Constellation

Hi David, We are very sorry to hear this. You should have received a confirmation email once you enrolled and a welcome packet when your service started. We have sent you an email requesting some additional information so that our customer care team can look into this further. Once again, we're sorry for your experience but appreciate your feedback so that we can continue to improve our service.

Rated 5 out of 5 stars

Smooth transition

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Love Constellation, its prices and all around great service. My daughter also uses constellation. You can’t go wrong with this company. ❤️

Quality: 5
Value for money: 5
Constellation logo

Reply from Constellation

Hi Joanne - We appreciate you choosing Constellation to be your energy provider! And we love that your daughter has chosen us as well! Thank you for sharing your feedback.

Rated 5 out of 5 stars

Great company

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Very good service

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Was easy to make the change, had constellation before never have any trouble switching between companies when pricing changes between providers

Quality: 5
Value for money: 5