Creditfix Reviews 

Nikhilesh communicated in a professional manner explaining why he had phoned me. Nikhilesh informed me that my closer of my IVA was almost completed and gave me information and allowed me time to understand. He was polite, clear and calm when speaking. I
was very happy with his approach. Good job, Nikhilesh!

Happy with the customer service and support regarding my current application and I stressed the importance of getting this resolved which Soorakshana kindly assisted with.

Very friendly advisor and helped me with all the information I needed, also sent email as requested with information I needed, thank you 🙂

Yuvranee Couldn’t of being any nicer when contacting creditfix I’ve just finished my final Iva payment and every time I’ve contacted every member of staff have being so helpful thankyou

I had a situation where I urgently needed my closure report, as without it there could have been significant consequences.

I called and explained the situation to Hamisha Khadah, and she was incredibly understanding, professional and kind from the very beginning.

She handled my case with the utmost professionalism and kept me updated exactly as she promised. If she said she would call, she did, and that really meant a lot to me.

Thanks to her clear communication and professionalism, I was able to breathe, knowing that my case was in safe hands. She successfully provided me with my closure report, and I couldn’t be more grateful.

In my experience with other companies, when you’re told someone will call you back or keep you updated, that isn’t always the case, although I understand that workloads can sometimes make this difficult. Hamisha, however, exceeded my expectations. She handled everything to the highest standard from start to finish, and I truly can’t thank her enough.

She is a real credit to the team, and I hope she receives the recognition she deserves.

I phoned creditfix for information and I was greeted and informed by a charming and wonderful lady called Jayshree Ramkhelawon. The reason for my opinion is she went the extra mile in.the information provided. She is a credit to this organisation. Ten out of ten....

Sandhya nowbuth was extremely helpful and explained everything to me. I’m extremely pleased with the service I’ve received

Very good service and helps throughout the process.

I have been with this IVA company for the past six years, and until recently, my experience had been very positive. They were always helpful, and I had no major issues throughout my arrangement.

Unfortunately, my experience changed completely when dealing with Ebenegate and I decided to make a full and final settlement. What should have been a straightforward process has now been dragging on for nearly five months. During this time, there have been multiple mistakes made on their behalf, communication has been extremely poor, and I’ve often had to wait weeks for responses to simple queries.

To make matters worse, I was offered j£50 as a goodwill gesture for all the mistakes and delays. Considering the amount of frustration, time, worry, and stress this situation has caused, I found this completely inadequate. It feels as though no one knows what is happening between the different departments, with information constantly being lost or contradicted.

After six years of making every payment and doing everything expected of me, I never imagined the final stage of my IVA would be the most stressful part. It’s incredibly disappointing that what should have been a simple process has turned into months of unnecessary delays, poor communication, and avoidable errors. I sincerely hope the company improves its internal processes and communication so that other customers don’t have to go through the same experience.

Credit fix is amazing and customer's focus and the customer advisor Mandanee was amazing and friendly she politely sorted out my concern thank you Mandanee.

Finally something good to write about Credit fix. After sending multiple emails requesting a written update on the closure details of My IVA, I called and spoke to Vidhee Boyjoo, she sorted out a letter for me in minutes and emailed it over to me. Just wish they had level of customer service across the board

Great communication regarding the closure process by Sarvesh. Explained everything brilliantly and professionally.
End of an era just waiting for closure certificate

Very good customer service from Mandanee
She was amazing friendly professional and answered all my queries
Mandanee Is a credit to the company
Thank you for helping me and answering all my queries put my mind at rest

After a change in my circumstances I contacted Creditfix for some assistance and received a very speedy and brilliant help from Durgesh Udhin
Thank you

I was really anxious when I called as I have ADHD and financial issues cause me massive stress, but I spoke to Sheikh Toraub who was able to generate the paperwork I needed efficiently and provide reassurance. Issue was resolved quickly and smoothly, which I really appreciated! Gold star from me!

Mandanee was very helpful and explained process clearly.
Thanks again

What fantastic customer service and professionalism from Hanaa Edun and Mashraf Oozeerally. A big thankyou for helping me bring to a closure my IVA.

MANDANEE Was so helpful, understanding and patient with me, and before I ended the call all the information I needed was already in the mailbox Thanks

helpful and clear explaination of what I needed to do.
thankyou Sandhya Nowbuth

I had opportunity to work with Shifa Barahim and she has been helpful, very diligent and respectful.