MSC Meraviglia

MSC Meraviglia Reviews

A product’s star rating is calculated as the average of all its reviews.


CruiseDirect logo

Sold by CruiseDirect

cruisedirect.com

4.7K Reviews

4.9

The information on this page is based solely on product reviews written by customers of CruiseDirect via Trustpilot.


Product details

Brand: 982

MPN: 13725


All reviews


Rated 4 out of 5 stars

This is wk 4 on this ship so I hope my feedback will be appreciated. Thanks for always having Bananas! Plz keep this up for many reasons. To begin thank u to my steward, Kadek for providing me with the best home for 3wks. Thanks also to Shivan, Nicola, Micheal, Patrick (for lending his coat wk 2).. great customer services, & to Shyann, Moses, & Alex in the restaurants I truly gave 4* cos I can write a book on my observations & provide feedback on how to fix some of the issues but not sure l will have the space here especially how badly I was treated today during check in. The constant crowd every where are unnecessary and can be easily fix to prevent diseases. The smoking lounge on the 18 floor is a big problem. I can smell smoke at times to the kids area. The loud talking in the elevator as example can spread resp diseases. Some things are very poorly organized like the grouping of elderly, handicaps, on cold days for immigration. I will be glad to seat with the right person to provide some helpful tips if needed but thanks again Patrick for listening to me this morning. I often stay by myself cos I can't tolerate public or repeated humiliation or noisy crowd. Cruiser show not be left with a zoo feeling coming & going or the feeling of survival of the fitness during some buffet time. One last pt: If u have 2-3 staff at the assembly station then 1-2 staff can start a line to teach how to access the apps & one can verify to prevent this unnecessary crowd or lines

Rated 5 out of 5 stars

Very good team,fantastic shows.Ship is beatiful.Food was delicious. Hard to see,how people wastw food,especially in buffet.

Rated 5 out of 5 stars

You crew is five stars all are great we had a medical issue on the last night your staff doctor and all the staff is really five stars we need help getting off the ship again thanks to the staff we made.you have the best .

Rated 5 out of 5 stars

It was a great experience. We had an awesome time on board. The ship was exquisite and clean. The staff and crew were exceptional. Very attentive. Highly recommend. Thank you!

Rated 4 out of 5 stars

Was a fun and exciting experience Though the food could be seasoned better

Rated 5 out of 5 stars

Our family had an unforgettable vacation on MSC Meraviglia! From the moment we stepped on board, we were impressed by the ship’s elegance, cleanliness, and the wide variety of activities for all ages. The dining experience was exceptional, with warm hospitality and attentive service that made every meal a delight. Our cabin was always perfectly prepared, and the entertainment, games, and daily activities kept both the kids and adults entertained from morning till night. A big thank you to CruiseDirect for making the booking process smooth and hassle-free, and to MSC for delivering such a memorable experience. We can’t wait for our next adventure!

Rated 2 out of 5 stars

Horrible You stole money from your customer.Please give it back . Hire people who can communicate.

Rated 5 out of 5 stars

Wonderful experience for everyone!

Rated 1 out of 5 stars

Very disappointed. It was our week to celebrate 45 years of marriage. Cruise was cancelled! So we waited for refund which took some time. We booked in February and was waiting to celebrate. However a few weeks before we received the cancellation notice and had a hard time finding another cruise or vacation spot. Won't share or suggest Cruise Direct or MSC again or to anyone.

Rated 2 out of 5 stars

Ship is beautiful but something is wrong with it. 4 hours late to Cape Canaveral and totally missed the private island with no compensation at all. Ship should be taken out of service and be repaired. We will not cruise MSC again.

Rated 5 out of 5 stars

Customer service was great. Friendly employees

Rated 5 out of 5 stars

It was a great ship, great service and good food.