Matt of Dogwatch was a Huge help with our Invisible Fence!! Punctual, Courteous, Professional and Patient and Kind with Us AND the Dogs !! We Highly Recommend Matt and Dogwatch !!!!
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Matt did a great job with our initial installation and stood by his product. When we needed help subsequently, he provided quick and thorough service. Matt creates a very professional and fri... See more
Company replied
Our experience with DogWatch and Matt was simply outstanding! We were facing a number of difficult challenges with our new rescue dog and randomly turned to Matt for solutions. He presented us with al... See more
We had an issue with our dogs getting into an area we did not want and Matt came out immediately. He came up with a solution, did the work and now we are set thanks to Matt at Dog Watch Charleston.
Company details
Written by the company
At DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.
Contact info
2379 Parsonage Woods Ln, 29466, Mount Pleasant, SC, United States
- 843-810-0546
4.5
Excellent
15 reviews
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Fantastic experience
Fantastic experience. The quality, care, and service were great, and I Would highly recommend!
November 8, 2021
Unprompted review
Highly Recommend Matt of Dogwatch !!!!!
Matt of Dogwatch was a Huge help with our Invisible Fence!!
Punctual, Courteous, Professional and Patient and Kind with Us AND the Dogs !!
We Highly Recommend Matt and Dogwatch !!!!
October 25, 2021
Unprompted review
Dogs going into areas we did not want…
We had an issue with our dogs getting into an area we did not want and Matt came out immediately. He came up with a solution, did the work and now we are set thanks to Matt at Dog Watch Charleston.
June 27, 2021
Unprompted review
Great service!
Great service, great app that provides immediate feedback and I enjoy not having to replace batteries every 2-3 months.
February 21, 2020
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Matt does great work!
Matt did a great job with our initial installation and stood by his product. When we needed help subsequently, he provided quick and thorough service.
Matt creates a very professional and friendly atmosphere that we highly value.
Excellent job!
Ferol and Kathy Vernon
Hollywood, SC
January 20, 2020
Unprompted review
Reply from DogWatch Hidden Fences - Greater Charleston
Thank you Ferol, it’s been great working with you, Kathy and LANa!
We are very happy with our Dog Watch…
We are very happy with our Dog Watch Invisible Fence. Matt is professional, experienced and friendly. He is great with our dogs. We have a new puppy and needed an additional collar for him. He also helped us with an area in the house we needed our new pup to stay away from. Our system inside and outside of the house is working great. We would not hesitate to recommend Matt and the Dog Watch products to our friends and neighbors.
July 23, 2019
Unprompted review
Solved our issue of keeping our dog…running out the front door.
Solved our issue of keeping our dog from running out the front door and staying of the new sofa!
June 28, 2019
Unprompted review
Reply from DogWatch Hidden Fences - Greater Charleston
Hi Cheryl!
Thank you for the 5-star review, glad I could help keep the dogs and the new sofa safe! Please let me know if you need anything else.
Matt
Could not have been a more positive experience... A++
Our experience with DogWatch and Matt was simply outstanding! We were facing a number of difficult challenges with our new rescue dog and randomly turned to Matt for solutions. He presented us with all that we needed to resolve our problems and sincerely cared about our dogs. The companies personal attention to follow-up - and in ensuring that everything was going properly was excellent. It's extremely rare to encounter excellent products and fantastic customer service at the same time.... we did with DogWatch.
April 29, 2019
Unprompted review
Matt was great and very helpful
Matt was great and very helpful. fence works very well
February 7, 2019
Unprompted review
Great experience
Great experience, owner knowledgeable, friendly and willing to assist whenever needed. Highly recommend this company.
January 31, 2019
Unprompted review
Excellent service and quality
Excellent service and quality. Highly recommended!!
January 31, 2019
Unprompted review
Johns island
Expensive but Matt was very polite, knowledgeable with the product and training us and the dog. quality equipment and system works great.
October 3, 2018
Unprompted review
Great Product and Service
I am withholding a 5 star rating because my dog has not completed training yet and will not stay within the boundary. This is not a reflection on DogWatch of Greater Charleston or Matt. He has been very responsive, helpful and understanding. Once our dog is using the containment system to success, I will definitely give Matt and his business 5 stars. I love the functionality of the system, I just need it to work for my dog and me.
***UPDATE*** My dog finally adapted to the new system. It works GREAT!!! Thank you to Matt and DogWatch of Greater Charleston for their patience and diligence to see the entire process through until our dog began to adhere to her boundaries. I recommend them enthusiastically!
October 3, 2018
Unprompted review
Reply from DogWatch Hidden Fences - Greater Charleston
Dear Anonymous Reviewer,
I would like to help if your dog is not staying in the yard, lets do some retraining. Please contact me at (843) 810-0546 or matt@dogwatchcharleston.com
Unbelievable product with the customer…
Unbelievable product with the customer service to match! I can't recommend Dogwatch of Greater Charleston enough. If you are in the market for an invisible dog fence, Matt and his team are the way to go!
October 2, 2018
Unprompted review
Reply from DogWatch Hidden Fences - Greater Charleston
Thank you kind words! It’s been great working with you and Shem to keep him safe at home!
Great service
Great service! Matt was professional, on time and fixed all of the issues with the dog fence at our new home!
October 2, 2018
Unprompted review
Reply from DogWatch Hidden Fences - Greater Charleston
Thank you Matt, please let me know if you need anymore help!
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