Dooctor.ie Reviews 

120
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the service to be quick and efficient, with some praising the ease of obtaining prescriptions and referrals. Reviewers often highlighted the professionalism and helpfulness of the staff, including doctors and receptionists, contributing to a positive experience. However, some people were dissatisfied with the service, describing it as shocking or unprofessional, and stating they would not use it again. Specific concerns included long waiting times, rude or uninterested doctors, and issues with prescriptions not being sent to the pharmacy. The online service, in particular, received negative feedback, with some customers calling it a waste of time and money, and expressing frustration over its limitations in prescribing certain medications.

What people talk about most

Service

Customers had ambiguous experiences with service, with many praising the efficiency and thoroughness of... See more

Staff

Consumers find staff to be ambiguous, with many reviewers praising the professionalism, friendliness, and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I attended the doctor.ie In swords co Dublin today , Dont get me wrong this is a good service , only I was left waiting almost 25 mins to see a doctor with no one in with them , Found the lady Indian... See more

Rated 2 out of 5 stars

Awful experience, booked my phone consultation for 10.15 after calling twice eventually got a call at 12.00. Doctor told me not to take the antibiotic for 2 more days despite having told him I had a... See more

Rated 5 out of 5 stars

First time using this service. Visited Abbeyfeale walk in clinic Thursday @ 7.15 pm .Seen by Dr .Hafiz Ali , prescription issued ; in and out 20 minutes. Consultation €40.00

Rated 5 out of 5 stars

Brilliant service. Used both walk-in clinic in Athlone and their online doctor at separate occasions. Both very quick and easy services and was able to collect my prescriptions straight away from my l... See more


Company details

  1. Medical Center
  2. Doctor
  3. Online Prescription Medication Vendor
  4. STD Clinic
  5. Travel Clinic
  6. Walk-In Clinic

Written by the company

Need to see a doctor today & cannot get an appointment? We are here to help you 7 days a week. No appointment or registration needed, just walk-in to any of our nearest clinic to you and you will be seen by one of our highly skilled providers! Or you can choose from comfort of your home or hotel to see our doctor online. Our online prescription service is available all the time and your medication will be sent to your pharmacy on the same day! Affordable & convenient healthcare in Ireland. Visit our website www.dooctor.ie for more information.


Contact info

3.2

Average

TrustScore 3 out of 5

120 reviews

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1-star

No history of asking for reviews

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3.2

All reviews

(120)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

First experience went well

Booked a telephone call at 12.40pm And by 13.05pm they rang me. By 13.20pm my prescription was on the way to my pharmacy. Very useful when you need something straightforward quickly.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Online call and Waterford clinic

I had initially booked a virtual call regarding an ongoing issue and Dr Ahmed was very thorough on the phone when getting my history with the issue, to ensure it was diagnosed and treated correctly. I was advised to go to the walk in clinic in Waterford for physical examination. I was able to walk in to the Waterford clinic on the same day and I was in and out in 15 minutes, having seen the doctor and received a referral to a specialist. The ladies in reception were friendly, the clinic was professional and clean. Most importantly, from start to finish, I found this service far more thorough than my own GP, and I will be using if ever needed again in the future.

June 22, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling service

Absolutely appalling service. I would die on the street before going back to these peope. Thank God that we have such wonderful, professional GPs to attend, even if they don't work weekends

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience at Swords

Amazing and efficient service at the Swords clinic by both Leah & Dr Yasmeen. Also, very reasonable priced & got attended to immediately.

May 25, 2026
Unprompted review
Rated 1 out of 5 stars

Went for a blood test asked for two…

Went for a blood test asked for two things extra I would normally get. They couldn’t get enough blood for the whole check so I was charged 80€ for the two things. I assumed I would return a later date to complete the remaining blood test. I was told I would need to pay another 50€ for the rest. Not good in my opinion.

May 4, 2026
Unprompted review
Rated 1 out of 5 stars

I had an appointment for my daughter to…

I had an appointment for my daughter to have stitches removed from her back. The lady at reception was kind and nice. Unfortunately, I cannot say the same about the doctor. She didn’t know how to remove one stitch, so she decided to leave it in and cut the ends that were supposed to be pulled out. She also said that the non-dissolvable stitches would dissolve on their own. After she gave us a referral letter to the hospital, the nurse there removed the stitch quickly and easily, even though the doctor had already cut the ends of the stitch. For me personally, it is not acceptable that you go to a doctor expecting help, but instead the situation is made worse.

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

The receptionist Nita is absolutely…

The receptionist Nita is absolutely incredible and so helpful. She was a pleasure to deal with. Along with Dr Sabrina, such a kind and caring doctor that was able to help with every single worry i had. Truly lovely women.

April 27, 2026
Unprompted review
Rated 1 out of 5 stars

Waste of time and money

Got a blood test through Randox and the next step was to make an appointment with dooctor.ie. I made the appointment for a call at 3:00pm and did not hear from a doctor till much later. While trying to get an answer as to why I did not hear from the doctor. I was chatting to a lovely receptionist from Carrigtwohill who went above and beyond to try help me. This was the only positive of the experience. When I actually got a phone call from a doctor it felt extremely rushed and there was essentially no help offered other than tell me to book in with my gp even though Randox had this crowd linked to use for the next step in discussing the blood test results. I will not be using this service again and would not recommend. There are better online doctor services out there.

April 24, 2026
Unprompted review
Rated 2 out of 5 stars

I attended the doctor.ie In swords co…

I attended the doctor.ie In swords co Dublin today , Dont get me wrong this is a good service , only I was left waiting almost 25 mins to see a doctor with no one in with them , Found the lady Indian doctor a little rude if im being honest , little disappointed with such a good service

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

Three different occasions, a different doctor each time I used this clinic in the space on a month, constantly fobbed around, being given meds that were not actually dealing with my problem. So I had to keep going back, 185 euro I have spent going to this absolute scam of a practice!! 25 euro I was charged for a nebuliser yesterday ( one that I didn't ask for might I add ) because the doctor literally did not have a clue, eventually just got told to go to A&E because the doctor was just looking at me so clueless?? I had to google to make sure he was actually qualified, surprisingly he is. Absolute scam racket, they make it seem like they are so great and convenient compared to your GP! 30 minutes I was waiting in the waiting room, no one ahead of me, and no one in with the doctor, receptionist in and out and they laughing and giggling between them, and I was treated like such an inconvenience when I was eventually called in. It was clear the doctor was just on his phone not a care in the world, because even when I was in there his phone was still vibrating away on the table so its obvious you dont have their full attention!! NEVER AGAIN!!! AVOID AT ALL COSTS THEY WILL RIP YOU OFF GIVE YOU WRONG MEDS NOT ACTUALLY TREAT THE PROBLEM SO YOU HAVE TO KEEP COMING BACK!!! THIS WAS IN GALWAY

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

No care for patients

I am extremely disappointed with the level of care and professionalism I received from this practice.

During a visit, the nurse attempted to take my blood three times unsuccessfully and eventually had to call a doctor for assistance. The doctor offered no practical help, even though it was clear the nurse was fairly new, which left me feeling uncomfortable and poorly cared for.

Shortly after this appointment, the practice closed permanently without any notice to patients. Some time later, I managed to speak with a doctor by phone regarding the stress I was experiencing due to work, and I was advised to take sick leave. I followed this medical advice and went on leave.

When I later requested a routine extension of my medical certificate for stress leave, I was told it could not be issued without a physical examination. However, the nearest available practice is now two hours away, making this requirement unreasonable given the circumstances and my condition. It is also unusual to require a physical check for stress-related leave, especially when continuity of care was disrupted by the practice’s closure.

Despite having a call scheduled to discuss this further, no call ever took place, and my follow-up messages have gone unanswered. I feel there has been a complete lack of communication, support, and duty of care throughout this process.

Overall, a very frustrating and disappointing experience.

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

Firstly the place ls thrown together…reminds me of dopesick sadly!

Kilkenny Dooctors experience, firstly the place looks thrown together cheaply! Receptionist, although kind and trying her best lacks experience and professionalism, For Example I could overhear other patient's phonecalls from where I was sat waiting.

Two doctors in office, both uninterested and quick to temper and became irritated when I had questions!

Prescription not sent to Pharmacy, had to return to Receptionist who asked what medication was prescribed to me on the script in front of the whole waiting room, I was embarrassed for her and all there!

Look if you need a quick Prescription for symptom/pain relief or a cert for work it's grand but do not expect a thorough or professional service! Avoid if possible! Dopesick vibes sadly.

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

Waste of time and money

Filled out a consultation for chest infection. Went down to pick up prescription. Absolutely off the wall what was in it - anti allergy tablets (???), cough medicine, paracetamol, amoxicillin (for an 8 day old chest infection!) and steroids.Why paracetamol and cough medicine would be put on a prescription is beyond me. Would never use this service again.

January 23, 2026
Unprompted review
Rated 2 out of 5 stars

Bad experience

Awful experience, booked my phone consultation for 10.15 after calling twice eventually got a call at 12.00. Doctor told me not to take the antibiotic for 2 more days despite having told him I had a long haul flight in 2 days, and that’s why I had called them. Eventually got the antibiotic, but when I went to the pharmacy it wasn’t there and they had no record of it. They sent the prescription to a pharmacy in Dublin, I live in Clare!! Shocking service, will not be using it again.

November 23, 2025
Unprompted review

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