Poor quality with not quality control

Reply from Easy Signs
Hi Ulysses,
Thank you for providing your feedback.
I am very sorry to hear that your order did not meet your expectations. I appreciate you taking the time to speak with me earlier, and I am glad we were able to reach a resolution by processing a refund for you.
We take all concerns regarding our quality control seriously and are actively reviewing our processes to ensure this does not happen again.
We apologise for any inconvenience this has caused you; however, glad we were able to come to a resolution.
Please let us know if you require any assistance in placing future orders.
Kind regards
Liana :)
