Once you figure out all it can do, it is pretty straightforward. I love making updates regularly so that is super important to me, especially doing this website all by myself!
Company replied
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Based on reviews, created with AI
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Wix is a leading website builder platform used by millions in over 190 countries to create, manage, and grow a complete online presence. Whether you're an individual, small business, or large enterprise, Wix makes it easy to build any kind of website—eCommerce, blog, portfolio and more—without any coding or design skills.
You can start with an AI-generated site tailored to your needs or choose a professionally designed template. From there, Wix’s intuitive drag and drop editor gives you full creative control to customize every detail.
Wix also lets you sell products, services and even event tickets, while built-in marketing tools, data analytics and advanced SEO help you grow your business. Powerful AI tools assist in generating consistent content, enhancing images, creating SEO tags and building branded marketing materials—all designed to help you work faster and smarter.
Whatever your goal, Wix provides the tools to help you achieve it.
Written by the company

500 TERRY A FRANCOIS BLV, 94158, San Francisco, United States
Replied to 86% of negative reviews
Typically replies within 48 hours
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I love the platform. i love the features it offers. i love the ease of structuring and building a website.
This is a rubbish company . Impossible to cancel the domain name for the website . They show a monthly sub but take payment for the year . No refunds for unused part . As soon as you try to cancel they offer a 50 percent discount!!!! What a shower . And by the way almost impossible to get help …… grrrrrr
Avoid !!!
A heartfelt thank you to the FEAT Group‘s «Universiteam», whose employees are the true driving force behind our international research community🙏
Eugene was extremely helpful and professional in resolving my issue. He took the time to understand the situation, explained everything clearly, and was able to assist me quickly with getting the incorrect purchase canceled. His patience, knowledge, and excellent customer service made a stressful situation much easier. I truly appreciate his help and support. Thank you, Eugene!
Wix made it very easy for me to create my own website, I have very little knowledge on web developing but with Wix tools I was able to make a website that has been essential to my business. Im gonna be honest, I had to invest quite sometime to build it and learn some advanced tools, but I was able to build it without any help and without paying a web developer.
HORRIBLE, expensive, and DOES NOT provide the services it claims, sometimes its easy to access your website (that you pay wix to host) and sometimes YOU CANNOT ACCESS YOUR OWN WEBSITE AT ALL! There is 0 customer service just an AI bot that doesn't help AT ALL! The WIX AI BOT doesn't solve/help any problems, it just send you links to WIX legal jargon whe it doesn't solve any problems or fixe anything, it just waists your time and GIVES YOU SO MUCH STRESS.... So many hours messaging the AI bot to CORRECT the issues WITH WIX HOSTING AND THE WIX APP IS DISGUSTING! IT NEVER EVER WORKS PROPERLY! I have been PAYING WIX THOUSANDS OF DOLLARS to host my website, I spent months on the wix platform developing and creating my website for my business... and WIX won't allow me to MAKE VERY BASIC edits to my own website, keeps showing the web page as ERROR, everytime I try to edit it, I am literally JUST TRYING TO CHANGE THE DATE OF MY SESSION, THATS ALL.... THIS IS HORRIBLE FOR A SMALL BUSINESS OWNER.... I SPEND THE WHOLE DAY, 8 HOURS, TRYING TO CHANGE THE DATE, AND IT STILL DIDN'T CHANGE IT ON MY WEBSITE!
I honestly don't have words for how MUCH WIX causes issues for small business, and doesn't help at all to correct or resolve theses issue. THEY DO NOT CARE AT ALL, and a human will not respond to your emails or calls.
WIX will just respond to your message with a generic AI respond, and will never actually HELP you. They truly do not care about the customers and small businesses that pay wix, as evidence of their actions.
My ENTIRE DAY WAS SPENT UPDATING/CHANGING THE DATE OF MY MEDITATION RETREAT... yet the wix website didn't update, it waisted my time, and the wix company is not available, and or DOESN'T HELP YOU.... its just AI gaslighting you, when you message them.
When we started working with WIX we thought it was a wonderful idea. We even were in contact with senior management and exchanged ideas and support.
This did not lead anywhere, and the bigger they got, the more lost I felt in the WIX orbit. We are working on our WIX-Exit-Strategy.
Wix is a very user-friendly and effective platform. The ease of building a website is incredible. It has templates and various options for including content blocks such as text, images, and videos. What I liked most is its step-by-step guide that helps improve search engine ranking and recognition.
Terrible customer support and high processing fees. o curtesy for test mode sale (which is not available).
definetly moving to spotify as Wix does not offer what you need for a perfect web design and features.
Using Wix was easy. Fast forward about 18months/2 years and suddenly I am billed $443 with no notice that I can find. I reach out and it takes multiple efforts and well over an hour using chat bots etc to connect to a human. That interaction was relatively positive. However, when Wix agreed to refund they told me it would take up to 45 BUSINESS Days to do so. That agreement was March 12th, it's April 24th and still no refund... and I cannot expect to receive anything until around May 15th. Disgusting length of time. I can only assume that Wix is in such economic distress that refunding $443 will lead to bankruptcy and they are having to manage their outgoings. Do not recommend - after sales is a NIGHTMARE.
so far I made 3 different websites in wix, it's really easy and accessible for everyone. I really love because it's reliable, secure and the prices are great. I will still use it for my work.
Our email marketing is currently deactivated, even after provided the requested information, no one in wix is supporting our request and we are not able to use this tool, and yes, I am paying for certain tools in the package, but seems the tools are simply not provided. I keep getting the same repeating message from wix advisors that it is under review - it's been 2 weeks !! and no resolution in sight. Super disappointed from the useless service and support to their customers. Not to mention the damage it affects on our business not able to use our marketing emails for so long.
Wix - if you want to show you care about your clients - here is the ticket id 97148331
And please do not message me is under review.... honestly fed up
I built my online store, The Pit Stop Perú, with Wix, and it has been a very useful platform to start and grow my e-commerce business.
Wix made it easier for me to create a professional website, upload products, manage payments, and connect my brand with Formula 1 fans in Peru.
As a small business, I value how simple and flexible the platform is. It allowed me to launch faster and keep improving my store step by step.
site relativement facile à comprendre même sans être expert
It has been wonderful. You can make everything with you project. Wix panel control is very interactive and it had helped me to development my ideas and put in web without problems.
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