A seamless experience using Fix Auto. At the beginning they contacted me promptly to book an appointment for the repair. They contacted me to advise there had been a delay on a part arriving from the... See more
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Very helpful and kept up to date on the repairs . It finished earlier than predicted and the courtesy car was clean and in great order . The staff were very helpful and professional
Company replied
Had my Toyota Supra repaired by fix auto after an accident.Really impressed by the quick turnaround as it’s not easy to get parts for.I was well looked after by Rob in the bodyshop and was impressed b... See more
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We can’t rate Auto Fix Crawley more highly. Our experience was totally fuss free and professional. The staff were really efficient and helpful. Our car was returned in showroom condition, all repai... See more
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Company details
About Fix Auto UK - Fix Auto Crawley
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
35- 37 East Park, RH10 6AN, Crawley, West Sussex, United Kingdom
- 01293 867034
4.8
Excellent
242 reviews
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So helpful and professional
So helpful and professional. Would most definitely use them again!
March 30, 2022
Reply from Fix Auto UK - Fix Auto Crawley
Thank you for the great feedback Kerry!
No stress repair.
No stress repair.
Was sent to this garage by my insurance company after a minor bit of damage to my car.
After reading a lot of reviews I was a little concerned but in my case it proved unfounded.
Repairs were quicker than initially estimated and were done (seemingly) perfectly.
Garage kept me updated and all staff members I met were very friendly.
March 29, 2022
Reply from Fix Auto UK - Fix Auto Crawley
Hi Albert, Thank you for the great feedback! We are glad you're happy with the service & repairs :)
They gave a good competitive rate
They gave a good competitive rate. They did a great job and the people who work there are so pleasant and made the process easy. The job came in costing less than the estimate and their professionalism has reinstalled my faith in that there are some good accident repair garages out there.
March 24, 2022
Reply from Fix Auto UK - Fix Auto Crawley
Thank you for the great feedback Lynn! We are glad you're happy with the service & repairs. :)
Good job guys !
Good job guys !! Even if it takes long time ... is not your fault ... but " GOOD JOB !! ""
March 23, 2022
Reply from Fix Auto UK - Fix Auto Crawley
Hi Danut, thankyou very much for your feedback! we are glad you are happy with the service and repairs.
From the Fix Auto Crawley Team :)
Brilliant
Brilliant , fast , wonderful repair , car also came back nice and sparkling clean inside and out
March 22, 2022
Reply from Fix Auto UK - Fix Auto Crawley
Hi Leanne, Thank you for the great feedback! We are glad you're happy with the service & repairs :)
Reply from Fix Auto UK - Fix Auto Crawley
Thank you for the great feedback David! We are glad you're happy with the service & repairs :)
Excellent service
Excellent service, very polite and efficient. The only problem I had was the time it took to repair the car.
March 10, 2022
Reply from Fix Auto UK - Fix Auto Crawley
Thank you for the great feedback Anthony! We are glad you're happy with the service & repairs and apologise for any delays. :)
Service was awful!!!
Service was awful!!!
The customer service from this place was awful. they keep making promises they couldnt keep and costing extra money as a customer for no reason. Always full of excuses and when you did talk to someone is was as if they didnt want you on the phone. One woma was too busy playing on her phone during the call and got called out for it!! DO NOT RECOMMEND
March 7, 2022
Reply from Fix Auto UK - Fix Auto Crawley
Hi Adam,
Thank you for leaving your feedback. We're sorry your experience didn't match your expectations as we pride ourselves in our service and repairs.
We never promise completion dates as we want to ensure the vehicle is safe to return.
Thanks
Fix Auto Crawley
Good service
This is the second time I have had to have my bumper replaced. Colour match was a tiny bit off the first time but seems great this time. Service always excellent and car very clean. Lady in the office pleasant, friendly and efficient.
February 24, 2022
Reply from Fix Auto UK - Fix Auto Crawley
Thank you for the great feedback Claire! We are glad you're happy with the service & repairs :)
Excellent service
February 23, 2022
Reply from Fix Auto UK - Fix Auto Crawley
Thank you for the great feedback!
Very friendly and professional staff
Very friendly and professional staff.
Service provided was professional and work carried out on vehicle was very satisfactory.
February 22, 2022
Reply from Fix Auto UK - Fix Auto Crawley
Thank you very much for the great feedback Emma! We are glad you're happy with the service & repairs :)
Very good
Very good. Received texts with updates. Picked up car and delivered car within 2 weeks. Car had been cleaned too.
I would recommend
February 18, 2022
Reply from Fix Auto UK - Fix Auto Crawley
Hi Graham, thank you very much for the great feedback! :)
Reply from Fix Auto UK - Fix Auto Crawley
Thank you for the great feedback Andrew! We are glad you're happy with the service & repairs :)
Excellent service
Very Friendly, efficient and fixed the damage as expected. I highly recommend them.
February 13, 2022
Reply from Fix Auto UK - Fix Auto Crawley
Thank you for the great feedback Frida! We are glad you're happy with the service & repairs :)
Very quick service given.
February 13, 2022
Reply from Fix Auto UK - Fix Auto Crawley
Thank you for the 5* review! We are glad you're happy with our service :)
The repair took a long time without…
The repair took a long time without much information but the courtesy car was good
February 10, 2022
Reply from Fix Auto UK - Fix Auto Crawley
Thank you for the feedback!
A good job fixing my fully electric car…
A good job fixing my fully electric car but for some reason they used a lot of the cars battery which is odd as it was only cosmetic damage being repaired and as they don't have any facility to charge the car, I was left without enough battery to get home and had to use an expensive fast charger at pease pottage services.
February 5, 2022
Reply from Fix Auto UK - Fix Auto Crawley
Hi Robert,
Thank you for leaving your feedback. We're sorry your experience didn't match your expectations as we pride ourselves in our service and repairs.
As you are aware, sadly we don’t have the facilities to charge electric cars at our site but we do offer delivery of vehicles to avoid battery usage.
Thanks
Fix Auto Crawley
Fix Auto came to collect my car which…
Fix Auto came to collect my car which had to be repaired as a result of an accident. They were punctual, polite and kind. They even gave me a lift so I could get to the car rental company to pick up my temporary replacement car. The car came back looking great! They did a lovely job of repairing the dents and scratches to my car’s paintwork. They had cleaned and polished my car inside and out. I was extremely pleased with their service.
February 5, 2022
Reply from Fix Auto UK - Fix Auto Crawley
Hi Helen,
Thank you for the great feedback!
From the Fix Auto Crawley team :)
Replacement of rear bumper unit
For me I was impressed for the following reasons
1. Ease of booking
2. Choosing a convenient time and date.
3. The fact they did not want the car unless they had the part or parts to replace
4.Collection service offered
5.Drop off service offered and excepted.
6.Working in conjunction with Eurocar.
February 4, 2022
Reply from Fix Auto UK - Fix Auto Crawley
Hi Anthony, thankyou very much for your feedback! we are glad you are happy with the service and repairs.
From the Fix Auto Crawley Team :)
Good service .
February 4, 2022
Reply from Fix Auto UK - Fix Auto Crawley
Thank you for the good feedback!
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