Great customer service - the phone calls to keep me updated about what was happening with my car and the repair were really helpful and a stand out feature from this company. Even when there were del... See more
Company replied
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See what reviewers are saying
Following what was a traumatic experience with my new car, which was hit by another just days after delivery, repair was arranged by my insurance company with Fix Auto. Throughout the whole process I... See more
Company replied
We were expecting to be without our car for quite some time having been told that delays in getting the necessary parts might occur. So we were pleasantly surprised to get it back three days after Fi... See more
Company replied
I had a great experience with Fix Auto Matlock. My car had been repaired according to the high standards. Massive THANK YOU 🙏 to all hard working team who took care of my “baby” (my car) and Kerry s... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Lant Lane, Tansley, DE4 5FW, Matlock, Derbyshire, United Kingdom
- 01629 582980
4.8
Excellent
242 reviews
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A big thank you to all the staff at Fix…
A big thank you to all the staff at Fix Auto Matlock for the brilliant repair they did to my car after the unfortunate incident I had. They went over and above to get my car fixed before my holidays were due. All the staff were very polite and helpful from booking in my car and keeping me informed to collection and delivering it back to me looking like a new car. Highly recommended
August 30, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Hello Peter,
Thank you for taking the time to leave this lovely 5* review, we are delighted to hear you are happy with the repairs to your vehicle. Hope you had a lovely holiday.
Thank you from all the team @ Fix Auto Matlock :)
The staff are very helpful and made a…
The staff are very helpful and made a superb job of the car. Would highly recommend
August 17, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Hello,
Thank you for taking the time to leave this lovely 5* review, we are delighted to hear you are happy with the repairs to your vehicle.
Thank you from all the team @ Fix Auto Matlock :)
Excellent!
Staff at Fix Auto are always happy to help and advise customers. Excellent communication, workmanship and service. It’s the only body shop I ever use.
August 8, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning
Thankyou for taking the time to leave such a lovely review.
We are delighted to hear you are happy with our service.
Thankyou for your custom, and if you need anything you know where we are.
Kind Regards
From all the Team at Fix Auto Matlock
Extremely helpful and friendly staff
Extremely helpful and friendly staff.
Kept well informed throughout the whole process
August 2, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Hello Tish,
Thank you for taking the time to leave this lovely 5* review, glad you were happy with your experience with us.
Thank you from all the team @ Fix Auto Matlock :)
Brilliant!
Fix Auto did a fantastic repair on the wheel trim of my car. You wouldn’t even know there had been any damage! The car was fixed much faster than expected and when I picked it up it was immaculate too. Thank you!
July 25, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Hello Emily,
Thank you for taking the time to leave this lovely 5* review, we are delighted to hear you are happy with the repairs to your vehicle.
Thank you from all the team @ Fix Auto Matlock :)
Excellent business excellent customer service
What can I say about this business other than I will be going back again. Great results and excellent customer service 10 out of 10. Tansley Derbyshire
July 19, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Hello,
Thank you for taking the time to leave this lovely 5* review, we are delighted to hear you had a great experience with us.
Thank you from all the team @ Fix Auto Matlock :)
Rare excellence
It's very rare to find a Company who go the extra mile to give complete customer satisfaction. We were informed at all stages as to the progress of the works the staff were extremely helpful.
July 19, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternoon
Thank you so much for the 5star review. So glad we could be of help. If you need any assistance in the future you know where we are.
Kind Regards from all at Fix Auto Matlock
Fix Auto we’re very professional in all aspects of my repairs
Fix Auto we’re very professional in all aspects of repairing my vehicle. They always kept me well informed and definitely went the extra mile to support in getting my repairs done efficiently and effectively as possible. Nothing was too much trouble and it was a smooth transition from start to finish. I would recommend Fix Auto for any repairs. The team were amazing. Thank you 😊
July 3, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Hello Alison,
Thank you for taking the time to leave this lovely 5* review, we are delighted to hear you had a great experience with us.
We hope you enjoy having your vehicle back.
We will pass these lovely comments onto the whole team.
Thank you from all the team @ Fix Auto Matlock :)
Frantastic service from start to finish …
From start to finish I was kept informed of the entire process and estimated time of finish I have driven the car and it feels as good as new absolutely fantastic service I have no complaints thank you everyone
June 23, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Hello Mark,
Thank you for taking the time to leave us a 5* review. We are happy to hear you are pleased with your repairs.
Thank you from all the team @ Fix Auto Matlock :)
Fantastic service and no stress
Fantastic service and no stress, kept up to date regularly on the progress. Friendly staff and a great job all round.
July 12, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Hello Rebecca,
Thank you for taking the time to leave this lovely 5* review, we are delighted to hear you had a stress free experience with us.
We hope you enjoy having your vehicle back.
Thank you from all the team @ Fix Auto Matlock :)
Excellent Service
Excellent Service. Very helpful and friendly staff. Highly recommended. Thank you.
July 11, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Hello,
Thank you for taking the time to leave such a lovely review, we are glad to hear you were happy with your experience with us.
Thanks from all the team @ Fix Auto Matlock
Very helpful
June 29, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Hello Michael,
Thank you for taking the time to leave us a 5* review. We are happy to hear you were pleased with your experience.
Thank you from all the team @ Fix Auto Matlock :)
Very friendly and helpful
Very friendly and helpful, I was kept up-to-date from the very start . My car came back gleaming I was very chuffed with all the work they put into the car . Thank you fix auto tansley . ☺️
June 23, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Hello Samantha,
Thank you for taking the time to leave us a 5* review. We are happy to hear you are pleased with your repairs and experience.
We will pass on your comments to our valet
Thank you from all the team @ Fix Auto Matlock :)
Excellent service
Everyone I spoke to was really professional and helpful. Really good experience and would definitely recommend.
June 23, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Hello Hayley,
Thank you for taking the time to leave this lovely review, we are delighted to hear you had a good experience with us.
We hope you enjoy having your vehicle back.
Thank you from all the team @ Fix Auto Matlock :)
Great experience from start to finish
Great experience from start to finish. They updated me throughout the whole time were very courteous and did an amazing job on my car! Would recommend
June 15, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Hello Gemma,
Thank you for taking the time to leave us a 5* review. We are happy to hear you are pleased with your repairs.
Enjoy having your Audi back :)
Thank you from all the team @ Fix Auto Matlock :)
Great service from start to finish
Great service from start to finish. Fantastic work done on my car can’t tell that it had scrap.
I would recommend as I can’t fault anything.
Thank you 😊
May 15, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Hello,
Thank you for taking the time to leave us a 5* review. We are happy to hear you are pleased with your repairs and experience.
Thank you from all the team @ Fix Auto Matlock :)
Great Service
Speedy and professional service… my pick up looks like new. Great team and always available if I had questions re my repair!
June 1, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Hello Kriss,
Thank you for taking the time to leave us a 5* review. We are happy to hear you were pleased with your speedy experience and service with us.
Thank you from all the team @ Fix Auto Matlock :)
Very professional service from
Very professional service from
Start to finish. The car was repaired really well and quicker than we expected, would highly recommend!
May 30, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Hello Moira,
Thank you for taking the time to leave us a 5* review. We are happy to hear you were pleased with your experience.
Thank you from all the team @ Fix Auto Matlock :)
Great communication
The communication from Fix auto was a great relief, I had some issues with my insurance company prior to the car being taken to Fix auto. Once my car had arrived with Fix auto, Becky kept me up to date and I felt reassured that the car was in safe hands. The car has been returned and the car looks brand new. Very happy with the service and would 100% choose or recommend this company. Thanks for everything, great service and workmanship.
May 10, 2023
Reply from Fix Auto UK - Fix Auto Matlock
Hello Tim,
Thank you for taking the time to leave such a lovely review, we are happy to hear you were pleased with your experience with us.
Enjoy having your Jaguar back :)
Thanks from all the team @ Fix Auto Matlock
Excellent service !
Excellent service !
Really happy with the result , communication excellent throughout and had a really fun courtesy car to drive ! honestly a great team I would totally recommend them !
April 5, 2023
Reply from Fix Auto UK - Fix Auto Matlock
Hello Sharon,
Thank you for taking the time to leave us 5* star review, we are happy to hear you are please with your experience and repair with us.
Thank you from all the team @ Fix Auto Matlock
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