The premises in Crowlas, Penzance, made the most outstanding repair job on my much loved Berlingo which had been hit by a lorry when it was parked outside my home. Everyone and everything was perfect.... See more
Company replied
Location
Switch locationUnit 1B Rospeath Industrial Estate, Rospeath Lane, TR20 8DU Penzance, Cornwall, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The job was done to a high professional standard, and quality. The car was fully cleaned, and the tyres re-blackened ( not expected ). A courtesy car was provided, as part of the insurance deal. The s... See more
Company replied
The entire team in Penzance was outstanding throughout the process. They kept me informed at every stage, and the repair work has been completed to an exceptionally high standard. The vehicle looks as... See more
Company replied
Urgent insurance work carried out to supply and fit two new doors to a Renault Symbioz. Doors arrived in record time, the work was excellent and very quick. A courtesy car was supplied. I am delig... See more
Company replied
Company details
About Fix Auto UK - Fix Auto Penzance
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 1B Rospeath Industrial Estate, Rospeath Lane, TR20 8DU, Penzance, Cornwall, United Kingdom
- 01736 741004
4.9
Excellent
460 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service. Lovely staff. Work completed very quickly &the final result was amazing. Car looks as good as new. 🌟
November 19, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
We're glad you enjoyed your experience! It's wonderful to hear that our staff provided excellent service and that you're amazed by the quick turnaround and final results.
Joel Cameron, Fix Auto Pz
Reply from Fix Auto UK - Fix Auto Penzance
We are so happy our work met your expectations. Thank you for your positive feedback; it means a lot to us.
Joel Cameron, Fix Auto Pz
Excellent
Good communication, car collected and delivered back to me. More importantly though repair was excellent. Would certainly recommend.
October 30, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
IAN LEWIS,
We're so glad the communication and collection/delivery service were helpful, and that you were pleased with the repair. Thank you for your recommendation!
Fix Auto Pz
The service is second to none
The service is second to none. The whole process was a pleasure to be part of and the end result was absolutely amazing. A great experience and very polite customer service too! I will definitely be using them again if I need repairs on my car. Fantastic company.
October 29, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
Jon Pengelly,
We appreciate your positive feedback and are so glad the entire process was a pleasure for you. It's great to hear you were happy with our customer service and the result. Thank you!
Fix Auto Pz
Great service from lovely people
I'm sure there will be plenty of reviews here praising this team's efficiency, professionalism and superb service, because all those things are true. But I'd also like to pur on record my appreciation of their kindness, understanding and patience.
October 16, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
Kathy Brooke,
We appreciate you taking the time to share your kind words. We're happy to hear that our efficiency and service stood out, and we truly value your recognition of our team's kindness and patience.
Fix Auto Pz
Superb service!
Great communication from the initial phone call until completion of work.
My car was hit by another and the staff were very reassuring, put my mind at rest and kept me up to date with the work involved
The car looked fantastic when finished!
October 13, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
FIONA ,
We're so glad our team provided reassuring communication and kept you updated after your car was hit. It's wonderful to hear your car looked fantastic!
Joel Cameron, Fix Auto UK
Would recommend. Staff were helpful,polite and…
Staff were helpful,polite and informative, my car looked amazing when I picked it up,no sign of the damage from the crash.
I have used them before a long time ago and the results were amazing then,would definitely use them again.
October 20, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
Trudy Adams,
We appreciate your kind words! It's great to know our staff was helpful and that you were pleased with the repair to your car. We're delighted you would use us again.
Fix Auto Pz
Excellent service all the way through…
Excellent service all the way through thank you
October 17, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
GAVIN JAMES MARTIN,
We are so glad to hear you received excellent service throughout your experience with us. Thank you for your positive feedback!
Fix Auto Pz
Used Fix Auto Penzance for a repair.
Used Fix Auto Penzance for a repair.
Very professional, friendly and sorted it all out without any hassle.
Thank you very much.
October 17, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
K Hatton,
We're happy to hear that your repair experience with us was professional and friendly. We appreciate you taking the time to share your positive feedback!
Fix Auto Pz
Excellent work on my Q3
Very professional company that completed an insurance repair on my Audi Q3. I found the staff very friendly and their work is excellent. You would not know it had be touched, first class in my book, would highly recommend.
October 8, 2025
Reply from Fix Auto UK - Fix Auto Penzance
Jamie Pilcher,
We appreciate you taking the time to leave us such a fantastic review! We're happy to hear that you were pleased with our team's friendly service and the quality of the repair work. Thank you for the recommendation!
Fix Auto Pz
Only repaired what was listed in the photographs
Only repaired one wheel arch despite both arches being damaged following the accident, only reason given was that only one arch was shown in the photos.
I trusted them to make a professional repair of both the seen and unseen damage, why didn’t the workshop contact me or the insurance company to discuss? I’m now left wondering what else has been overlooked because it “wasn’t in the photographs” is there damage under or tucked away on my vehicle that has just been left?
I’ve had to contact my insurance company, make a complaint and rearrange what should have been done in the first place.
September 26, 2025
Reply from Fix Auto UK - Fix Auto Penzance
Thank you for taking the time to leave us a review.
We apologise that both wheel arch mouldings were not repaired under your claim. Unfortunately, the description given to us by your insurance company did not include the both arches. Nor did it mention that you had decided to glue the damage arch back on yourself.
Had we been given this additional detail we would have included this in the quote given to your insurance company for approval.
As discussed when you collected your vehicle, all you need to do is contact your insurance company, make them aware of the issue and they will re-instruct us so we can submit to their engineers.
We can assure you no other damage relating to what was reported to us has been missed and we offer a lifetime guarantee on all our work.
Sometimes working off images is not always the best method and that is why we asked all customers to bring their vehicle in for a physical inspection. We appreciate this is not always convenient.
We are currently waiting for an updated damage description from your insurance company and we will make this priority as soon as it has been received.
Great job done better than new
Great job done better than new, perfect workmanship.
Thoroughly recommend .
September 5, 2025
Reply from Fix Auto UK - Fix Auto Penzance
Mark Teeder,
We're happy to hear that you're pleased with our work and the quality we provided! Thank you for your recommendation; we appreciate it.
Fix Auto Pz
Reply from Fix Auto UK - Fix Auto Penzance
Rachel ,
We're happy to hear that your repair was stress-free, and you were pleased with our team's work. Thank you for your feedback!
Fix Auto Pz
Reply from Fix Auto UK - Fix Auto Penzance
Warren Scott,
We're so happy to hear you found our service convenient and our team polite. Thank you for the positive feedback on our work!
Fix Auto Pz
Reply from Fix Auto UK - Fix Auto Penzance
Mr Joseph Mason,
We appreciate you taking the time to leave us a five-star review; we are so glad you were happy with our excellent service and work.
Fix Auto Pz
Very friendly.and professional and did…
Very friendly.and professional and did and excellent job on repairing my car. Would highly recommend
August 27, 2025
Reply from Fix Auto UK - Fix Auto Penzance
Customer,
We're happy to hear that you had a positive experience with our team! We appreciate your recommendation and are glad we could repair your car to your satisfaction.
Fix Auto Pz
Fantastic work
Polite , helpful , professional.
The repair carried out was fantastic and our car was gleaming inside and out when we collected it. Thank you Fix Auto Penzance.
August 22, 2025
Reply from Fix Auto UK - Fix Auto Penzance
L,
We're happy to hear that you found our team helpful and professional. It's great to know the repair was fantastic and your car was gleaming. Thank you for your positive feedback!
Fix Auto Pz
Really great service
Really great service
Couldnt have asked for more. Car looks great, staff were polite and helpful. We used the Penzance team and couldnt reccomend enough
August 14, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
Claire Southern,
We appreciate your positive feedback! We're happy to hear that our Penzance team provided great service and that you are pleased with the result. Thank you!
Fix Auto Pz
Our car was damaged when we were away…
Our car was damaged when we were away from the car the other person accepted liability and we were instructed by solicitors to take our car to Fix Auto Penzance - they were excellent in every way and offered a reliable and speedy service I would definitely recommend them
August 6, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
elaine gilling,
We're happy to hear that your experience with us was excellent. We appreciate your recommendation and are glad we could offer a reliable and speedy service after your car was damaged. Thank you!
Fix Auto Pz
Good communication,efficient high…
Good communication,efficient high standards of repair
July 30, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Penzance
Wendy ,
We're happy to hear that you were pleased with our efficient communication and high standards of repair. Thank you for your positive feedback!
Fix Auto Pz
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.