Excellent pick-up, on-going communication and repair. Vehicle looks as good as new. Fully cleaned inside and out prior to hand-over.
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Had our Range Rover repaired after whole front end damaged, fix auto did a brilliant job at repairing work is brilliant like brand new now. Communication was great from collection until finish T... See more
Company replied
I would give FixAuto 5 Stars overall they were very friendly and helpful during the whole procedure and I was very impressed with the free damage report they did on both my car and their own courte... See more
Company replied
Vehicle was in for accident repair, but I also had the wheels refurbished at the same time. Wheel refurbishment absolutely awesome they look amazing (diamond cut). Car has factory Matt White paint (ha... See more
Company details
About Fix Auto UK - Fix Auto Sutton-in-Ashfield
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Hardwick Lane, NG17 5EJ, Sutton-in-Ashfield, Nottinghamshire, United Kingdom
- 01623 555512
4.8
Excellent
156 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent customer service
Excellent customer service, great team. Did a fantastic job in my car! Thank you 😊
February 14, 2023
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Sue for leaving such a wonderful review of our services. As the MD the most heartening of your review is the word "Team".
Thank you once again, I will pass this on to the team.
Steve C MD
Very efficient and well organised…
Very efficient and well organised company. Kept me well informed on all aspects of the repair. Excellent repair done in less time than orignally qouted.
February 16, 2023
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Brian for your very positive review of our services. I will pass this on to the whole team.
Once many thanks
Steve Cook MD
Great service at pace without…
Great service at pace without compromising quality. The communications we're outstanding, The quality of repair was excellent. The guy who talks you through the loan car was great, excellent comms with a passion to deliver a quality service. I would have no issues with recommending this repair business to friends and family. Thank you
February 7, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
What a great way to start a very foggy Wednesday morning.
I will take great pleasure in passing your review to Richard and the team.
Many thanks Mr Smith for your review of our services
Steve (MD)
They were very communicative and very…
They were very communicative and very quick with installation.
January 19, 2023
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Tiera for your time to review our services. I will pass on your comments to the whole team.
Steve C (MD)
Toyota satisfaction
professional customer service from enquiry to technician job completion.
January 18, 2023
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Paul for your very positive review of our services. I will pass on your comments to the whole team at our morning meeting.
Steve Cook MD
Picked up my car on 30th December
Picked up my car on 30th December.
Had marks on the back seat, one of the mechanics sorted straight away cleaned and sorted it.
Only down side was having to wait in reception and listen to arguments between the reception staff which led to one member of the team very upset!
December 30, 2022
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Hannah please accept our apologies for the internal squabble between two members of staff. We are far from perfect and unfortunately you were present when the red mist appeared. I've looked into the issue hence my delay in replying . Ironically it was about staff not going to the counter to serve the customers quickly enough. Many thanks for your time in bring this to our attension
Steve (MD)
Although the repair was long delayed
Although the repair was long delayed, due to parts supply issues; i was kept regularly informed about the progress. Staff i was in contact with were exceptional.
Car returned in immaculate condition. Very pleased!
January 5, 2023
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks for patience and understanding for the parts delay. Unfortunately these delays are becoming an everyday occurrence.
I will pass on kind and generous comments to the whole team.
Steve (MD)
Fab workmanship
The workmanship was excellent. They sorted me a courtesy car.
Kept in touch with me when parts were delayed.
I would recommend them for repair work!
January 4, 2023
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Ruth for taking the time to comment on our services.
I will pass on your very positive review to the whole team. Great way to close off the working week
Steve (MD)
Great service and communication
Great service and communication. Really helpful and Tara made the whole process so much easier.
December 23, 2022
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Stacy for your review of our services. We appreciate your time to participate in our campaign to improve our services . I will pass on your review to Tara & all the team at our next morning meeting.
Seasons greetings from all at Fix Auto Sutton in Ashfield (Steve MD)
They are well organised and efficient
They are well organised and efficient, and gave us great service
December 15, 2022
Excellent service combined with expert…
Excellent service combined with expert repair.
February 12, 2022
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Chris for your very positive comments. I will pass them on to the whole at our next morning meeting.
Once again many thanks & seasons greetings.
Steve
From the first conversation on over the…
From the first conversation on over the phone I felt at ease snd comfortable
November 15, 2022
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Alison for your comments. I will pass this on to the whole team especially Tara & Natalie.
Steve
The process was very smooth
The process was very smooth, car was collected and delivered back with out any problems. Car was delivered back spotless, all the damage was repaired, car looks like new
November 1, 2022
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Peter your review of our services. I will pass your comments on to the whole team. Please accept my apologies for the delay in replying.
Kind regards Steve
Everything was done well
Everything was done well, I was told what to expect, kept updated of progress whenever I asked and was very happy with the repair
November 11, 2022
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Melvin for your kind and positive review of our services.
I will pass your comments to the whole team at Mondays morning meeting.
Once again thank you
Steve (MD)
FANTASTIC setrvice,communication and…
FANTASTIC setrvice,communication and repair. Prompt and keep to there promises
November 9, 2022
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Thank you for your kind review, I will pass this on to our team. All the best
Dissapointed:
For the work in itself, I would give a 5* rating - Fabulous Work.
5* Rating for the staff they were excellent but I was so disappointed to get my vehicle back to find someone had been playing about with my radio!!! Some time back I had much trouble finding a particular station and when I did I saved it but now someone has twiddled with my radio I have lost it and it's driving me mad trying to find it once again!!!
October 20, 2022
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Anthony for your kind comments and positive review of our services. All the staff are aware not to use radios as in house entertainment is available though out the workshop areas. Are the radio channels preset?
If we can help you to get your station up and running please call and arrange to call in.
Steve
Brilliant service from the start to the…
Brilliant service from the start to the end.
Updated on my repair regularly.
October 4, 2022
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Susanna, thank you for taking the time to leave a very positive review of our services, I will pass on your comments to the staff at our morning meeting.
Once again thank you.
Steve
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Anita for your comments . I will pass on your kind comments
Steve
Really please with the work they did to…
Really please with the work they did to my car it looks good as new. Big thank you to Tara and Natalie for being so kind and helpful
September 30, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Emma for your review of our services. I will pass on your kind comments to the girls , they will be over the moon.
Once again thank you
Steve
Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Darren for your time in reviewing our services. Good start to the day, I will pass on your comments to the team on Monday.
Steve
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