Australian Institute of Food Safety Reviews 

15
TrustScore 3.5 out of 5

3.7

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Company details

  1. Hospitality and Tourism School
  2. Vocational School

Written by the company

The Australian Institute of Food Safety is Australia's leading provider of food safety education and training. Every year in Australia, millions of people get sick and hundreds die as a result of poor food handling practices. Many of these incidents are easily avoidable. Our mission is to reduce food-borne illness in Australia through education, promotion and advocacy for better food safety. As a registered nationally recognized training organisation, we provide the training required for Food Safety Supervisor and Food Handler qualifications in all industry sectors that is accepted in all Australian states and territories. The Australian Institute of Food Safety is also a NSW Food Authority Approved Provider.


Contact info

3.7

Average

TrustScore 3.5 out of 5

15 reviews

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1-star

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3.7

All reviews

(15)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

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At the start of the course it said 4 to 6 hours.
That was just watching the videos. Real time 20 hours plus.
Badly done, find cheaper and better elsewhere

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great course overall

The support team were really helpful when I had to email them for a quiz reset. The course is great and was all online. Easy to follow, detailed information and you can go through the lessons quickly.

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

I am disappointed with the Food Handler…

I am disappointed with the Food Handler Course I purchased, as the information on your website and advertisements was misleading. It indicated that I could complete the course with video assessment or a family observer.

However, I later discovered that an observer with at least 10 years of food handling experience is actually required. This requirement was not mentioned in your promotional materials, which led me to believe I could complete the course without this specific observer.

Due to this unexpected requirement, I am unable to complete the course and cannot obtain a refund. I feel frustrated by the misleading information, as it has resulted in both wasted time and money.

November 2, 2024
Unprompted review
Rated 5 out of 5 stars

I just completed my Food safety…

I just completed my Food safety supervisor course this month. The course included Information and modules on allergies and contained detailed and easy to understand procedures and application of how to keep customer safe and informed.

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

Completed my RSA course.

Completed my RSA course.
Easy and clear instructions for the content and assessments. Very simple to follow through.

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent course for a food safety supervisor

I recently completed my Food safety supervisor course. The course consisted of in-depth knowledge and easy-to-understand objectives for each topic. The case studies were practical stories that were an exact match for the course learning topics. Overall, the course is fantastic, and one can finish within a week or fortnightly easily.

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

I have recently completed my Food…


I have recently completed my Food Safety Supervisor Course for my current employer. It's really good, and easy website access and assessments. This company is highly recommended are as they are very serious about what they do and have kept it user friendly.. Definitely recommend and will come back for other courses.

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

I have recently done my Food Safety…

I have recently done my Food Safety Supervisor Course. Its pretty good and easy website access and assessments. These guys are pretty serious about what they do and have kept it user friendly.. Definitely recommend and will come back for other courses.

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

I recently completed the RSA course

I recently completed the RSA course offered by Australian Institute of Food Safety and I must say it was an incredibly insightful experience. The course covered a wide range of topics, including alcohol laws, responsible service techniques, and strategies for handling challenging situations. I found the content to be comprehensive and well-structured, providing me with a solid understanding of the responsibilities involved in serving alcohol. The course exceeded my expectations, offering practical scenarios and real-world examples that enhanced my learning experience. Despite being an online course, I felt fully engaged throughout.

May 6, 2024
Unprompted review
Rated 5 out of 5 stars

Very good courses

I'm an adult educator working in the hospitality industry. I updated my Food Safety Supervisor quals first, then added the Food Safety Manager course.

Resources are good quality, easy to access and use via the portal, plus downloads are available. The assessments for each module are self-grading and you get a few attempts.

The final assessment process for checking workplace observations was speedy and statements of attainment were issued immediately.

I'd recommend the courses for industry staff.

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

It is a meaningful and practical training…

It is a meaningful training with great quality and useful resources. It's great to have access to the learning material for a year so I can refer and refresh my learning. I am happy that AIFS takes it serious and by the way straightforward.

March 30, 2024
Unprompted review
Rated 5 out of 5 stars

Easy online learning

The new all online format for food safety certification couldn't have been more straightforward and convenient. Very thorough lessons/chapters followed by the exam. Easy peasy and set up for the student to succeed.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

AIFS have done a great job

AIFS have done an incredible job with this online food safety training. The courses were outlined and detailed for easy understanding. I have optimum control of own pace in the portal, I was able to take notes and repeatedly return to the courses as much as I want whenever I wish to go in dept. I am overall satisfied. Highly recommended!

February 20, 2024
Unprompted review

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