Foresters FinancialReviews 

1,023
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 378 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and ability to explain complex financial information clearly and without jargon. Many people highlight the exceptional customer service, noting the patient and friendly approach of advisors who go above and beyond to ensure understanding and satisfaction. The overall service provided is frequently described as efficient, pleasant, and competent, with a smooth user experience, including an easy-to-navigate website. However, some people were dissatisfied with the contact process, citing issues with lengthy hold times, dropped chat sessions, and a convoluted cancellation procedure requiring multiple steps and specific document formats. These experiences led to frustration, particularly when customer support was inconsistent or unresponsive, despite the positive interactions during the sales process.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers consistently praising their helpfulness,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and knowledge of... See more

Service

Reviewers mention positive feedback about service, highlighting the professionalism, helpfulness, and... See more

User experience

Consumers find user experience to be positive, with many reporting very good experiences and ease in managing... See more

Customer communications

Customers had ambiguous experiences with contact, with some praising good communication from individuals like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lucy Gardiner was wonderful . She was patient and explained all of the financial options available to me and my son now he has turned 18. She was very informative and he was able to make decisions... See more

Rated 5 out of 5 stars

We used Forrester's for our children's child trust funds. Our eldest recently turned 18 and our consultant has been amazing in helping him decide what to do, explaining all the different ISAs and the... See more

Rated 5 out of 5 stars

Chris Graham has been helping us with our finances since our son turned 18 in 2024 and his Child trust fund matured. He is extremely reliable, professional and knowledgeable with regards to ISA's and... See more

Rated 5 out of 5 stars

Dean was so lovely and a warming welcome right off the bat! I just wanted to share how amazing my experience was! He was incredibly patient, super friendly, and had such a bubbly attitude that instant... See more


Company details

  1. Money & Insurance

Written by the company

We are an international financial services provider that begun in 1874 to provide access to life insurance for working families. Nearly 150 years later we have more than three million customers and members across the UK, Canada and the USA. One thing has remained constant and that is our commitment to help improve family well-being, and each year we invest millions into causes that can do so. Here at Foresters Financial we provide financial solutions and insurance options that make a difference. Helping is who we are. When you become a member at Foresters Financial not only do you have access to expert financial support but also a long list of valuable member benefits. These benefits include the opportunity to give back through volunteering efforts and community grants. Sign up today at foresters.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(1,023)

346 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend Jade Hull from Foresters

Jade Hull our financial advisor was so helpful and supportive when we were deciding what to do with my son’s savings now he was 18. He has additional needs so needed everything explained in the correct way to help him have the correct understanding. Jade was fantastic at this and super patient. We felt Jade was so amazing at what she does so decided to open Junior ISAs for my younger children and savings accounts for myself also. Highly recommend Foresters and especially Jade.

July 3, 2026
Unprompted review
Rated 1 out of 5 stars

Be careful with this Company they have…

Be careful with this Company they have telemarketers calling to sell life insurance, If you sign up for the life insurance and call them a back a week later they want let you cancel, they will they your money you have no ways to cancel, I called my bank to close my account so they want take money from my account on the due date, the bank said if they take money from me I can dispute it and get my money refunded. They are located in Canada.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience with foresters

Very good experience with foresters. Very easy to manage account and there's always someone available to help when I've needed it. I haven't needed too much help throughout the years which is a great endorsement because I'm not the most tech savy. My son was very happy with how much his money grow while in his children's trust fund and he will continue to use foresters now he is an adult.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Olivia is an amazing advisor

Olivia is an amazing advisor. Very professional and friendly. She explains things so well and makes you feel at home. Thank you Olivia. My family is happy to have you as our advisor.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Kully

Kully guided me through the process of my money.He was excellent at explaining what the account was and helped me choose what I wanted to do.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service over many years

I've been with Foresters since I was a child and have always had a great experience. Every financial adviser I've spoken to over the years has been friendly, knowledgeable and happy to help.

More recently they've provided excellent guidance while I prepare to buy my first home, making everything easy to understand. I wouldn't hesitate to recommend Foresters to anyone looking for professional, reliable financial advice.

June 25, 2026
Unprompted review
Rated 1 out of 5 stars

Read the small print and stand your ground.

Halifax sold the CTF to Correaters a couple of years back and they told me I couldn't transfer it out. May sound like sour grapes, but two months before my daughter turned 18 there was 2.6k in her account. Single dad trying to give her a head start.
Today she transfered 1.14k.

Move your money now, don't take no for an answer. Lesson learned.

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Clear advice

Clear, fair without jargon advice
Thoughtful and allowed us time
We didn't feel we were being pressured into doing anything

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great advisor

Lee Connor has been incredibly helpful at explaining the options for post-18 investing to both my children. He is friendly, approachable and patient and has helped them to feel informed and confident in their financial decisions.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and advice

I was very impressed with the advice and support given by Ismail Panchbhaya, who is the Senior Financial Adviser at Forresters Financial, and specialises in Shariah compliant products. He made my transition from my child's CTF transfer to Forresters Financial JISA that much easier. I am very happy I made the right choice thanks to Ismail's clarity in explaining the product and process.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Good investment advice

Very happy with Forester Financial the adviser was very good at communicating with us, good explanation of financial products and this helped us make an informed decision and the best way to invest our money. Highly recommend Forester Financial.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Olivia Branfoot from Foresters has…

Olivia Branfoot from Foresters has been amazing at helping us with ISA’s for all our children in both setting up and seeing the older ones plan into adulthood, and helping us as parents with financial planning.Always available for video or in person visit. Thank you Olivia

June 18, 2026
Unprompted review

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