GoBolt Reviews 

3,095
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 985 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service, noting that packages arrive on time and are handled with great care by friendly staff members. Many buyers appreciate the helpful communication provided prior to arrival, ensuring a very smooth and pleasant interaction from the initial step to the final delivery. Some reviewers were not happy with the ordering process, experiencing delayed shipments, unexpected carrier switches, and frustrating failed delivery attempts. A few people also mentioned difficulties with tracking updates, unhelpful automated responses, and communication issues when trying to resolve delivery problems.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting accurate tracking... See more

Staff

Reviewers mention positive feedback about staff, consistently describing drivers as friendly, communicative,... See more

Service

People report positive experiences with service, highlighting that communication is excellent, drivers are... See more

Product

Users describe positive interactions with product, noting that items arrive in perfect condition and without... See more

Order

Customers had ambiguous experiences with order delivery, as some people reported that packages arrived within... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Up to date delivery progress information is terrific; and delivery prompt and. I really welcome that information. I would have given a 5 star, however the delivery box had been pierced through in a c... See more

Rated 4 out of 5 stars

Product was delivered successfully; however, per instructions I had advised once buzzed in they would gain access to the floor for delivery at the unit. That instruction was not followed. Nevertheless... See more

Rated 5 out of 5 stars

Placed right at my front door, not a mark or dent to be seen around the cardboard box! This is my first GoBolt delivery experience. Fantastic job, thank you!

Rated 5 out of 5 stars

Communication excellent and the driver was very clear with next steps instructions. Ensured the boxes were delivered and set in the right spot for us to access them.


Company details

  1. Logistics Service
  2. also in
  3. Courier and Delivery Service
  4. Delivery Service
  5. Shipping Service
  6. Warehouse

Written by the company

GoBolt is a technology company building the largest sustainable supply chain network that partners with merchants to deliver a complete end-to-end customer experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(3,095)

937 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Art of Deliveries

Driver was professional, friendly and actually read my instructions! He followed all my instructions. From terrible past experiences, I decided to wait downstairs in the lobby/building entrance and was pleasantly surprised that he found parking in the street I mentioned. Just very grateful for a proper, safe delivery.

November 5, 2026
Unprompted review
Rated 1 out of 5 stars

While the delivery person was excellent…

While the delivery person was excellent he was on his own. I live in a 3 story walk up and I had to assist in carrying the 6 very heavy boxes up the staircases. I am a 5”2’ 52 year old woman. That is completely unacceptable considering the amount that I paid for the couch and lack of service. I truly felt terrible for him (100% beyond his control I tipped him generously but I would NOT recommend this company anyone going forward.. BUYER BEWARE!!!

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

impressive tracker

I was impressed by GoBolt's online tracker: it showed where the delivery truck was on the map, its path, how many stops, and approximately when it would arrive! Then the delivery man helpfully brought the boxes up to our unit, even though that usually costs extra for Cosey delivery 👏

November 4, 2026
Unprompted review
Rated 5 out of 5 stars

Very polite delivery men

The two men called me from outside. To let me know they had arrived. They were very nice. They brought my package right inside. 10/10 delivery. They were right on time too.

November 3, 2026
Unprompted review
Rated 2 out of 5 stars

Terrible

Terrible, Unpredictable, and Lazy. Delivery tracking shows 5am-10pm, then 11 am to 1pm, then they turn up at 10am. I get a call saying they can't get in. My mum is in the lobby, unable to find them anywhere. I'm promised a second attempt next day if I agree to take the day off work and be present only to find out the next day, that it won't be out for delivery until the day after. I get no assurances from support (chat, as they don't provide phone contact). I get false assurances my instructions will be carefully followed...except they only work when I'm taking a day off work. Sadly, I don't see a resolution here. Their own website claims next day retry, but they don't. Their tracking is not reliable, nor is support. I've contacted the seller to expect the return and a suggestion to chose another logistics provider.

November 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Delivery Service

My order arrived earlier than expected and GoBolt delivered it within the time frame sent to me. The package was in pristine condition. Excellent service!

November 2, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Jatinder for your…

Thank you Jatinder for your professionalism and service today on my delivery! Your communication prior was very helpful to ensure I got my delivery on time and when I needed it. Thank you again!

November 2, 2026
Unprompted review

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