GoBolt Reviews 

2,971
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 950 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery process, noting that packages arrive quickly and drivers communicate clearly before arrival to ensure smooth drop-offs. People also appreciate the helpful and respectful staff who often go out of their way to ensure heavy items are brought directly to their apartment doors. Though some customers experienced missed deliveries and frustrating issues with drivers claiming they could not access the building despite clear instructions being provided. A few people also faced persistent problems with tracking updates and multiple failed delivery attempts for the exact same order.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising quick shipping, helpful... See more

Staff

Customers consistently note positive experiences with staff, highlighting delivery people who are polite,... See more

Service

Clients share positive opinions on service, noting that delivery and assembly are fast, efficient, and... See more

Product

Users describe ambiguous interactions with product, as many reviewers highlight exceptional quality, speedy... See more

Order

People report ambiguous experiences with order delivery, as viewpoints are deeply divided. Some consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Product was delivered successfully; however, per instructions I had advised once buzzed in they would gain access to the floor for delivery at the unit. That instruction was not followed. Nevertheless... See more

Rated 4 out of 5 stars

Driver was very nice. I had sent instructions to leave in porch as delivery was changed several times but apparently a signature was required which surprised me. I had been notified 3 previous times o... See more

Rated 5 out of 5 stars

Lots of communication with an option to change delivery day. Got an estimated time, and then a live tracking option after a phone call to say our delivery was next. Could not have asked for better ser... See more

Rated 5 out of 5 stars

The delivery team was fantastic! They did a great job to assemble the furniture and bring the pieces inside. They were very careful and ensured that all debris was cleaned up before they left. Ver... See more


Company details

  1. Logistics Service
  2. also in
  3. Courier and Delivery Service
  4. Delivery Service
  5. Shipping Service
  6. Warehouse

Written by the company

GoBolt is a technology company building the largest sustainable supply chain network that partners with merchants to deliver a complete end-to-end customer experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(2,971)

948 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery had no issues

I had no issues with my GoBolt delivery recently from Well.ca. On time, up to date email communications. Pretty smooth. No product issues either, so delivered with care too. Thank you!

October 5, 2026
Unprompted review
Rated 4 out of 5 stars

A bit stressful but worked out in the end

I don't like that Cozey and GoBolt didn't tell me which day my couch would arrive and instead assigned me a date on the day of with no warning. Once I rectified the issue with Cozey, I got to choose my delivery date which was good and I liked that my delivery person called me 10 mins advance saying he was arriving. He was quick and professional.

October 7, 2026
Unprompted review
Rated 4 out of 5 stars

Product was delivered successfully

Product was delivered successfully; however, per instructions I had advised once buzzed in they would gain access to the floor for delivery at the unit. That instruction was not followed. Nevertheless, thank you for delivering my order.

October 2, 2026
Unprompted review
Rated 5 out of 5 stars

Overall this was a five-star delivery

Despite some minor communication issues this was still a five-star delivery.

I had been told by the retailer that the bed and mattress would just be left in the apartment building lobby. However the delivery guys took the bed to the apartment set it all up and took all the packaging away. That is a real added bonus.

The only communication issue was that I got a text to say they were outside and to please go out and meet them but no one was there until about 20 minutes later. I received several calls but from a personal number that I didn't recognize the person's name so I ignored the calls because I was busy waiting for a delivery when in fact the calls were from the delivery guy. It would be more ideal if a business phone was used to make the call so it clearly came up on call display as the delivery company. But not a big issue and it all worked out well in the end and they assembled the bed very carefully and did a great job.

October 2, 2026
Unprompted review
Rated 5 out of 5 stars

First time having IKEA furniture…

First time having IKEA furniture delivered and it was so easy. Clear communication when it would be delivered on the morning of and great communication with the delivery people. They were very efficient and I got all my things. No issues at all. Would definitely go for the delivery option again.

September 28, 2026
Unprompted review

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