Green Motion Car and Van Rental - Green Motion Edinburgh Airport Reviews 

Customer service was friendly and efficient, no problem with them.

Pleasure to deal with. Staff member we deal with was exceptional !
Easy to get out and back to Rental area.
As for price..wow!
Second time using Greenmotion, won`t be the last.

The car rental worked out very well, the person at the drop off was very polite & friendly!

Great Experience

Good quality car, clear explanations, reasonable cost

Easy booking and check in online, reception staff really good

For years I always book through Carjet and always book a Green Motion car. Their customer service is always great. I was disappointed this time in their definition of a mid size automatic car. If that was mid size Toyota Yaris I wouldn’t like to see a smaller car. It was the most uncomfortable car to drive. Comparison to a four wheeler wheel barrow. Very disappointing

It was quick and easy to pick up and drop off the car.
The car was in top condition and the staff are very friendly.
All in all excellent service 👌

Overall hiring process was very smooth. Car provided was in a very good condition.

Checking in and out was a smooth process with a friendly agent. The car was great and very economical.

Friendly and good customer service. Vehicle was very good and economical. However the location of the office at Edinburgh Airport is hard to find at Secure Parks, and it would be helpful if it was located in the main car rental centre, nearer the hotels.

Green motion has become my favourite car rental: their delivery and return process is quick and smooth, staff are friendly and sociable, the rental prices are very reasonable, often you are given an upgrade at no extra charge ( on more than one occasion I was given an automatic instead of a manual car and a bigger car than I had booked) ; the location is actually in one of the airport car parks which means a few minutes on the shuttle.

Great service and price. Jackie who over seen my booking was very nice and helpful. Great car brand new and clean. Etc.

Like so many of the other reviews Green Motion has received, this is a bad review.
I'd advise you not to rent. This company has predatory pricing based around collision damage waver insurance. Even though I had such insurance, carried through my credit card company, I didn't have the "correct" paperwork to "prove" it, and had to pay an additional significant amount of money if I wanted to rent the car that day. I've rented dozens of cars over the years, and have not had this experience.
Update. Following my posting of this poor review, Green Motion left a reply (below) asking me to contact them. I have already done that, although it took some effort, but despite showing them the details of the CDW insurance I had in place at the time of the rental, unsurprisingly Green Motion has denied a refund of the additional and unnecessary CDW insurance I was required to purchase from Green Motion if I wanted to rent the car.
Even the request to contact them to resolve this is a sham as i already have and it has led nowhere. I still had to pay a significant amount of money for unnecessary insurance and Green Motion continues to deny a refund despite having the paperwork showing the necessary insurance was already in place.

I would give no stars. Similar issue to others, you need to read every term and condition as they will refuse to release a hire car if you fail to comply. And although they don’t remind you that you need physical cards, you need one (credit card!!) or they hold on to the car and your cash. Do not use, pay a little more to use a competitor! Their complaint team took over 3 weeks to replay and it was only when I copied their CEO into the email that I got a response.