Heights Finance Corporation - Heights Finance Guntersville Reviews 

7
TrustScore 4.5 out of 5

4.3

11521 US Highway 431, Suite L, 35976 Guntersville, AL, US


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Rated 5 out of 5 stars

The Guntersville store is always so nice to go into the Ladies are so polite and helpful the try to listen to what your asking for and help where they can

Company replied

Rated 5 out of 5 stars

Jenna Charles was extremely helpful and professional when I called to request information.

Company replied

Rated 5 out of 5 stars

The employee was very knowledgeable in helping walk through the process. She was very patient and friendly.

Company replied

Rated 5 out of 5 stars

With Jenna she is friendly every time im in there and always organized and she is good with people

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance Guntersville

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

Find a Branch
Apply Today

Contact info

  • 11521 US Highway 431, Suite L, 35976, Guntersville, AL, United States

  • (256) 894-0004

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
4-star
3-star
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1-star

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4.3

All reviews

(7)

413 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service was top notch.

June 17, 2026
Unprompted review
Heights Finance Corporation - Heights Finance Guntersville logo

Reply from Heights Finance Corporation - Heights Finance Guntersville

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

Helpful and Professional Staff

Jenna Charles was extremely helpful and professional when I called to request information.

June 17, 2026
Unprompted review
Heights Finance Corporation - Heights Finance Guntersville logo

Reply from Heights Finance Corporation - Heights Finance Guntersville

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Heights Finance customer.

Rated 5 out of 5 stars

Wonderful people

They will help anyway They can

December 14, 2023
Heights Finance Corporation - Heights Finance Guntersville logo

Reply from Heights Finance Corporation - Heights Finance Guntersville

Thank you for your review and for choosing Covington Credit. We appreciate you!

Rated 5 out of 5 stars

The employee was very knowledgable in…

The employee was very knowledgeable in helping walk through the process. She was very patient and friendly.

November 20, 2023
Heights Finance Corporation - Heights Finance Guntersville logo

Reply from Heights Finance Corporation - Heights Finance Guntersville

We strive to make customer satisfaction a priority and your 5-Star rating reflects the success of that effort. Thank you for choosing Covington Credit.

Rated 5 out of 5 stars

The Guntersville store is always so…

The Guntersville store is always so nice to go into the Ladies are so polite and helpful the try to listen to what your asking for and help where they can

September 5, 2023
Heights Finance Corporation - Heights Finance Guntersville logo

Reply from Heights Finance Corporation - Heights Finance Guntersville

We understand that you have many options to help you with your loan solutions. We are very grateful that you chose Covington Credit. Thank you!

Rated 5 out of 5 stars

With Jenna she is friendly every time…

With Jenna she is friendly every time im in there and always organized and she is good with people

August 1, 2023
Unprompted review
Heights Finance Corporation - Heights Finance Guntersville logo

Reply from Heights Finance Corporation - Heights Finance Guntersville

Thanks for the feedback and for choosing Covington Credit!

Rated 5 out of 5 stars

The agent was so friendly and helpful

The agent was so friendly and helpful. She walked me through the process making it a very simple process.

August 16, 2023
Heights Finance Corporation - Heights Finance Guntersville logo

Reply from Heights Finance Corporation - Heights Finance Guntersville

Thanks for the 5 star rating and for choosing Covington Credit!

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