I would like to let Heights Finance Corporation know that Alicia at the Eau Claire branch. Has been doing the job of three employees, since I have been dealing with Heights Finance these last few yea... See more
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Helped me several times in a time of need. The eau Claire manager Alicia went above and beyond to help me get a loan and I had check in my pocket when I left there. Thanks again Alicia from me and my... See more
Company replied
Great customer service, friendly atmosphere. Great people to work with
Company replied
Ali did a phenomenal job from start to finish. Very professional
Company replied
Company details
About Heights Finance Corporation - Heights Finance In Eau Claire, WI
Written by the company
We help hardworking people get the money they need.
Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.
We treat everyone with respect.
Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.
We’re leading the way.
Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.
To learn more about us, visit HeightsFinance.com.
Contact info
2701 N. Clairemont Ave., 54703, Eau Claire, WI, United States
- (715) 858-9375
3.7
Average
6 reviews
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Eau Claire branch has a Super Star. Her name is Alicia
I would like to let Heights Finance Corporation know that Alicia at the Eau Claire branch. Has been doing the job of three employees, since I have been dealing with Heights Finance these last few years Alicia is the only person I trust to handle my accounts. She has never made a mistake with my account like others have. She is very courteous, polite, and professional. Corporate of Heights Finance Alicia deserves a lot of recognition, a raise, and a long vacation and it's really about time you have sent her some help.
Sincerely Alvin Braden
January 22, 2024
Unprompted review
Reply from Heights Finance Corporation - Heights Finance In Eau Claire, WI
Thank you for taking the time to leave a review of Heights Finance. We are pleased to hear that you had an excellent experience with our Eau Claire team members. We appreciate you!
Terrible service
Terrible service! No communication from Alicia the manager! They won't even answer the phone during normal business hours, and you have to leave a message and hope they call you back. Alicia told me Wednesday morning that she would send my application to corporate in Madison and she should hear back by the end of day.? I never heard anything. Thursday I called about 4 times and left messages. I never heard anything. Christmas was friday and Saturday. Monday I never heard anything until about 12:45 when she finally picked up the phone after calling 4 times all morning and asking politely on the answer machine to call me back and give me a update.She then informed me that I needed more documentation for the loan.i asked her why she couldn't have called me back Wednesday, Thursday, or this morning like she said she would do, so I could arrange to email the documents. I am in construction and was working in another town on Monday. Today is Tuesday and I called about 5 times today with no answer, and I had enough of your not answering the phone and your incompetence. Alicia don't you think that if you communicated with your clients, and answered the phone maybe every other call you wouldn't have people calling you incompetent?? I will seek high interest rate loans elsewhere. I just hate to be strung out and no communication whatsoever!
December 28, 2021
Unprompted review
Reply from Heights Finance Corporation - Heights Finance In Eau Claire, WI
We are very sorry to hear that you have not had a good experience with us. We would like to discuss your situation with you. Please send your contact information to Communications@heightsfinance.com and someone from our team will reach out to you.
Helped me several times in a time of…
Helped me several times in a time of need. The eau Claire manager Alicia went above and beyond to help me get a loan and I had check in my pocket when I left there. Thanks again Alicia from me and my Family. You really helped us in a tough situation!! I’d recommend heights finance to anyone looking to get a quick loan and looking for professionalism and great customer service!!
November 9, 2021
Unprompted review
Reply from Heights Finance Corporation - Heights Finance In Eau Claire, WI
Thank you for the recommendation and for being a Heights Finance customer!
Reply from Heights Finance Corporation - Heights Finance In Eau Claire, WI
Thank you for choosing Heights Finance. We appreciate you!
Ali did a phenomenal job from start to…
Ali did a phenomenal job from start to finish. Very professional
October 20, 2020
Reply from Heights Finance Corporation - Heights Finance In Eau Claire, WI
We are so pleased to hear that Ali and his team has been so great! We appreciate you!
Great customer service
Great customer service, friendly atmosphere. Great people to work with
October 14, 2020
Reply from Heights Finance Corporation - Heights Finance In Eau Claire, WI
Thank you for choosing Heights Finance! We are so glad to hear that the Eau Claire team has been so friendly!
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