Heights Finance Corporation - Heights Finance West Columbia Reviews 

7
TrustScore 4 out of 5

4.1

Augusta Road 2406-G, 29169 West Columbia, South Carolina, US


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Rated 4 out of 5 stars

The staff is extremely pleasant to deal with. I realize that they are short staffed, however it took 3 days to process my application and get it approved. When I went in to close the loan, the compute... See more

Company replied

Rated 5 out of 5 stars

Cheerful associates that knew what they were doing and wanted to help.

Company replied

Rated 5 out of 5 stars

One of the best company I have ever dealt with very very good people, your manager and your assistant manager are excellent people very friendly and knowledgeable

Company replied

Rated 5 out of 5 stars

Fanatic customer service, fast and to the business, they will let you know what they can do for you, no attitude just all out good customer service and they will be on my forever list if I need them a... See more

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance West Columbia

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

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Contact info

  • Augusta Road 2406-G, 29169, West Columbia, South Carolina, United States

  • 803-832-2405

4.1

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
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4.1

All reviews

(7)

409 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience was fast

My experience was fast, friendly and professional!

June 6, 2024
Heights Finance Corporation - Heights Finance West Columbia logo

Reply from Heights Finance Corporation - Heights Finance West Columbia

Thank you for choosing First Heritage. We appreciate you!

Rated 5 out of 5 stars

The staff are friendly

The staff are friendly. They do their best to get you what you need.

June 3, 2024
Heights Finance Corporation - Heights Finance West Columbia logo

Reply from Heights Finance Corporation - Heights Finance West Columbia

We were happy to help. Thank you for choosing First Heritage.

Rated 5 out of 5 stars

That the manager and assistant manager are excellent people they understand your needs and I’m thankful for that great company

One of the best company I have ever dealt with very very good people, your manager and your assistant manager are excellent people very friendly and knowledgeable

February 9, 2024
Heights Finance Corporation - Heights Finance West Columbia logo

Reply from Heights Finance Corporation - Heights Finance West Columbia

We’re glad that you enjoyed your visit to First Heritage. Thank you for your review and your business.

Rated 4 out of 5 stars

The staff is extremely pleasant to deal…

The staff is extremely pleasant to deal with. I realize that they are short staffed, however it took 3 days to process my application and get it approved. When I went in to close the loan, the computer kept acting up and I was there for 1 1/2 hours just to do the paperwork. From observing, I would say the communication with home office is the problem. I know that Melissa and Matt kept doing all they could, but the computer kept locking up. Even though the interest rate is Extremely high, this staff is the reason I came to First Heritage.

November 30, 2023
Heights Finance Corporation - Heights Finance West Columbia logo

Reply from Heights Finance Corporation - Heights Finance West Columbia

Thank you for your review and for choosing First Heritage.

Rated 5 out of 5 stars

Fanatic customer service

Fanatic customer service, fast and to the business, they will let you know what they can do for you, no attitude just all out good customer service and they will be on my forever list if I need them again

November 21, 2023
Heights Finance Corporation - Heights Finance West Columbia logo

Reply from Heights Finance Corporation - Heights Finance West Columbia

We strive to make customer satisfaction a priority and your 5-Star rating reflects the success of that effort. Thank you for choosing First Heritage and we look forward to seeing you again.

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