The staff is extremely pleasant to deal with. I realize that they are short staffed, however it took 3 days to process my application and get it approved. When I went in to close the loan, the compute... See more
Company replied
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The staff is extremely pleasant to deal with. I realize that they are short staffed, however it took 3 days to process my application and get it approved. When I went in to close the loan, the compute... See more
Company replied
Cheerful associates that knew what they were doing and wanted to help.
Company replied
One of the best company I have ever dealt with very very good people, your manager and your assistant manager are excellent people very friendly and knowledgeable
Company replied
Fanatic customer service, fast and to the business, they will let you know what they can do for you, no attitude just all out good customer service and they will be on my forever list if I need them a... See more
Company replied
Written by the company
We help hardworking people get the money they need.
Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.
We treat everyone with respect.
Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.
We’re leading the way.
Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.
To learn more about us, visit HeightsFinance.com.
Augusta Road 2406-G, 29169, West Columbia, South Carolina, United States
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Cheerful associates that knew what they were doing and wanted to help.

Reply from Heights Finance Corporation - Heights Finance West Columbia

Reply from Heights Finance Corporation - Heights Finance West Columbia
The staff are friendly. They do their best to get you what you need.

Reply from Heights Finance Corporation - Heights Finance West Columbia
One of the best company I have ever dealt with very very good people, your manager and your assistant manager are excellent people very friendly and knowledgeable

Reply from Heights Finance Corporation - Heights Finance West Columbia
The staff is extremely pleasant to deal with. I realize that they are short staffed, however it took 3 days to process my application and get it approved. When I went in to close the loan, the computer kept acting up and I was there for 1 1/2 hours just to do the paperwork. From observing, I would say the communication with home office is the problem. I know that Melissa and Matt kept doing all they could, but the computer kept locking up. Even though the interest rate is Extremely high, this staff is the reason I came to First Heritage.

Reply from Heights Finance Corporation - Heights Finance West Columbia
Fanatic customer service, fast and to the business, they will let you know what they can do for you, no attitude just all out good customer service and they will be on my forever list if I need them again

Reply from Heights Finance Corporation - Heights Finance West Columbia
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