Inspirations Paint - Surrey Hills Reviews 

96
TrustScore 5 out of 5

4.9

172 Union Rd, 3127 Surrey Hills, VIC, AU


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Rated 5 out of 5 stars

I am in my eighties and undertake making gifts which require paints and glues and varnishes. Wandering into Inspiration Paints (aptly named), I was often bewildered about colours and brands and alway... See more

Rated 5 out of 5 stars

Excellent professional advice, very helpful and courteous. I am not much if a handyman’s and half the time I don’t know what I am doing, so I rely on their advice. This is and remains my favourite pa... See more

Rated 4 out of 5 stars

We’ve enjoyed having a local paint shop for many years. We can recommend Inspiration Paints at Surrey Hills. Bron

Rated 5 out of 5 stars

I was very happy to find Inspiration Paints Surrey Hills open on the AFL grand final public holiday! They colour matched a paint sample for me perfectly and answered all my questions. I'll be back aga... See more


Company details

  1. Home Improvement Store
  2. Building Materials Store
  3. Paint Store

Written by the company

2hr Click & Collect from 130 paint stores nationwide. Expert paint and colour advice. Dulux Approved Specialists. Free paint tinting and colour matching.


Contact info

4.9

Excellent

TrustScore 5 out of 5

96 reviews

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4.9

All reviews

(96)

205 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Evan and his team are fabulous

Evan and his team are fabulous. We have been dealing with them for a number years and they always give excellent advice and service. We would highly recommend them and would not go anywhere else for our paint supplies.
Greg and Anne, Mont Albert

October 14, 2021
Rated 5 out of 5 stars

Online ordering was very simple and…

Online ordering was very simple and easy and it was a simple swap for the paint I ordered. Looking forward to normal access to shopping but this was the best click and collect I’ve had since lockdown. Cheers

October 12, 2021
Rated 5 out of 5 stars

Super helpful staff

The team at SH Inspirations is always very helpful and willing to help with advice and expertise. My convenient go-to place for painting and accessories.

October 9, 2021
Rated 5 out of 5 stars

Please note that this store is…

Please note that this store is operating within Melbourne's lockdown restrictions. I rang beforehand and checked if an order for Dulux paint could be obtained. Later I visited the outside of the store, placed the order and the paint was promptly mixed. It was excellent service.

October 5, 2021
Rated 5 out of 5 stars

Excellent service

Excellent service, so friendly and I got a free gift (a paintcan opener, so pleased it beats using my scissors). Love this friendly service, how things used to be.

October 2, 2021
Rated 2 out of 5 stars

misleading website

I ordered paint via the website which showed it was available for delivery. The store later rang and said they did not stock it and would not deliver to me if they did! I ended up ordering from an interstate supplier and got it a few days later.

September 30, 2021
Inspirations Paint - Surrey Hills logo

Reply from Inspirations Paint - Surrey Hills

Hi Andrew,

Thanks for rating your experience.

Please accept our apology for the inconvenience we've caused.

We have systems in place to avoid this happening but it seems we let you down on this occasion. We very much appreciate you giving us this feedback as it helps us to improve in the future.

Thank you for taking the time to leave a review.

Sincerely, Amber.

Rated 4 out of 5 stars

A small improvement is suggested

Process is Ok, an improvement would be to enable the provision on special tinting non standard tinting instructions as part of the colour tint choice.
I.e. for special tinting one has to add a note in after it has been added to the cart.

September 27, 2021
Rated 5 out of 5 stars

Top paint store

Been going there for years - unfailingly outstanding customer service inc superior product knowledge - recommend this store without hesitation

September 26, 2021
Unprompted review
Rated 4 out of 5 stars

Staff were very helpful and…

Staff were very helpful and knowledgeable, and able to help me find a solution for what I wanted to achieve. The only downside was that there were limited options and some items out of stock (or not kept at that store). Overall though, very happy with the service and the quality of the product I received.

September 26, 2021

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