The bags are working perfectly for our machine and the quality of the materials is great. It's exactly what we were looking for and the exact size we needed. All items arrived as ordered (with the exception of 1 broken wicket, which wasnt a big deal in our case), and were packaged in an organized way which is a big help when unpacking the bags. Shipping was also fast, and the communications about our order status were an added bonus.
Reply from interplas® - (International Plastics)
Deeana, it truly means a lot to our team that the 10 lb PURE ICE plastic wicket bags are performing exactly as needed with your machine and meeting your expectations for both quality and sizing. We appreciate that the organized packaging, fast shipping, and order status updates also helped make the entire experience smoother from start to finish.
It is also helpful that you pointed out the single broken wicket was not a major issue in your case, and we appreciate your understanding there. If you need any help or instruction on how to replace that broken wicket, please let us know. As a premier packaging solutions provider, we prioritize customer satisfaction and take pride in delivering dependable products and attentive service that support every order from placement through delivery and beyond.
Thank you again for choosing Interplas for your ice bag packaging needs, Deeana. We look forward to supporting future orders with the same level of care, service, and product quality because our commitment continues well after the shipment arrives.
P.S. We also appreciate the time and effort you took to upload the two photos of the ice bags, Deeana.
