Sold by Jacuzzi®
The information on this page is based solely on product reviews written by customers of Jacuzzi® via Trustpilot.
Brand: Jacuzzi
Arrived safely and on time
Reply from Jacuzzi®
Dear John,
Thank you once again for your feedback. We’re glad to hear your Jacuzzi® Alkalinity Increaser arrived safely and on time.
We truly appreciate your continued support and look forward to serving you again.
Kind regards,
Jacuzzi Customer Care Team
Ist time ordering and received the wrong product, although had the correct label on the bottle it was a liquid and when I queried it with jacuzzi they weren’t sure what it was Received the correct product which dies the job, the only down side is you delivery cost which is quite expensive if you only need one or two items
Reply from Jacuzzi®
Dear Mrs Birch,
Thank you for your feedback and for giving us the opportunity to make things right. We're sorry to hear about the mix-up with your initial order and appreciate your patience while we resolved the issue. We're glad to know the correct Jacuzzi® Alkalinity Increaser arrived and is working as expected.
We understand your concern regarding delivery costs, especially for smaller orders, and we’re actively reviewing our shipping options to provide more flexibility and value for our customers. Your comments are truly appreciated and will help us improve. Please don’t hesitate to reach out if you need anything further.
Kind regards,
Jacuzzi Customer Care Team
Great price
Reply from Jacuzzi®
Dear Arfon,
Thank you for your 5-star review! We are pleased to hear you are satisfied with your purchase.
Kind regards,
Jacuzzi Customer Care Team
