I sold my watch to Kronos360. Everything perfect until payment. Two times they told me they paid me and sent me the receipts. The money didn't come. At that point I started worrying. After s... See more
Company replied
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I sold my watch to Kronos360. Everything perfect until payment. Two times they told me they paid me and sent me the receipts. The money didn't come. At that point I started worrying. After s... See more
Company replied
I bought a watch from Kronos 360 MMC and I cannot be happier than I am. Everything went smoothly, the team do not hesitate to give advises without pushing you. I was a great experience and I am su... See more
Company replied
Excellent service and fair prices. I was in Paris on vacation with my family and didn't have too much time, but Axel and his colleagues made everything possible to get the watches that I bought on t... See more
Company replied
I’ve just finalised my first ttansqction with KONOS 360 and it was perfect from the first question I asked to the watch pick-up at their Parisian show-room. So if you see (like I did) a model you rea... See more
Company replied
KRONOS 360 est une plateforme d'achat-vente de montres d'occasion certifiées ou "Certified Pre-Owned" depuis 2015. KRONOS 360 propose des montres de luxe neuves et d’occasion garanties 2 ans avec plus de 100 marques horlogères référencées. Les montres de luxe en vente sur KRONOS 360 proviennent de particuliers collectionneurs ou de professionnels de l'horlogerie. Toutes les montres sont systématiquement expertisées dans notre atelier horloger à Paris. KRONOS 360 est le tiers de confiance qui sécurise les transactions horlogères entre acheteurs et vendeurs. KRONOS 360 assure l’expertise, l'authentification, la logistique et la livraison avec une garantie de 2 ans.
65 rue du Faubourg Saint Honoré, 75008, Paris, France
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Not pushy and very professional. Great honest price.

Reply from KRONOS 360
So far, so good! Excellent service and transparent system for ordering. My first time with Kronos, maybe not my last!

Reply from KRONOS 360
A very warm welcome, and the watch I was looking for – the recipient of the gift is delighted, and so am I.

Reply from KRONOS 360
I bought a watch from Kronos 360 MMC and I cannot be happier than I am.
Everything went smoothly, the team do not hesitate to give advises without pushing you.
I was a great experience and I am sure I will come back for another purchase.
thanks again Benjamin and Axel for you work.

Reply from KRONOS 360
Everything went very well and smooth, very kind seller, nice watches and interesting prices.

Reply from KRONOS 360
Axel and Benjamin were knowledgeable and answered all questions. Thankfully both spoke fluent English. I purchased two watches that I will enjoy for years to come. Many thanks!

Reply from KRONOS 360
The owner was very helpful - Im certainly happy with my purchase. Will be back for another one soon.

Reply from KRONOS 360
A gaps between the paiement and the delivery, I must call Kronos and they discover that my delivery was not send.

Reply from KRONOS 360
After more than two months after my watch was sold they still haven’t made the payment. After several e-mails, both towards them and their mediation company, no one has replied.
After they sold my watch with less then agreed, without my permission, and then failed to inform me, now they are refusing to answer and have not payed. They have agreed to a injust amount for my watch and pretended it was I who had claimed that amount. Even so, I asked them to release the payment proposed immediately, however they only agreed to send it on 31st October. As of today, 15th of December 2024, no payment was made.
This is an illegal practice and everyone who has been treated the same or will be treated the same should file a complaint through a lawyer. In this case a class action lawsuit against can easily come to be. The statue of limitation in France is long enough, which allows all those wronged in the past to still file a complaint.
If you are especially a women or a foreigner, take additional legal precaution before dealing with them. If possible, simply avoid it, unless you want to risk being passive-aggressively abused by their practices.
In addition, be aware of fake positive reviews meant to cover reality.
I repeat:
As of today, 15th of December 2024, no payment was made, and no one from Kronos 360 nor SAS mediation is replying to e-Mails, this happening in the same time they have no problem replying to “positive” reviews here.

Reply from KRONOS 360
great service ! thanks to Benjamin who was perfect and get my watch.
Super service de Benjamin pour la livraison de ma montre.

Reply from KRONOS 360
Nice and professional team ! Outstanding watches for many years ! I love it :-)

Reply from KRONOS 360
The reason for my post is to inform people that if you are considering selling your watch beware that you will be waiting weeks for your money to be paid. They sold my watch on the 7th July but I didnt receive my money until 5th August.
I have no hidden agenda in making this post, because I have finally received my money, the only reason I am posting this is that I don’t want anyone else to go through what I did with the stress of waiting for the money to be paid.
This is my experience of selling my watch to Kronos 360.
I took my Audemars Piguet to Kronos 360 to sell on my behalf and in the first week of July they confirmed that it had been sold (several thousand euros) but because the shop only made payment on the 15th or 30th of the month, it was too late to arrange payment on the 15th July, so the money would be in my bank account on the 30th July. In hindsight alarm bells should have been ringing then because there was plenty of time for payment to be made, and of course this turned out to be a lie.
When the money wasn’t paid into my account on the 30th July, I telephoned the shop and then visited it and was told that the person who made the payments was away, but it would be received in the next few days. Over the course of the next 6 weeks, I have had to chase relentlessly for payment, I was given numerous different excuses and false promises that the money would be in my account.
Because I was concerned that receiving payment was taking so long, I searched Kronos 360 on Trust Pilot and it was clear that if you wanted to buy a watch there was no issue, but if you were selling a watch, then it was a different story. Two posts dated 26/7/22 and 21/2/23 confirmed that these sellers also waited several weeks for their payment to be received, one even waited three months to be paid. Kronos 360 replied to both these posts with excuses for the delay and ultimately blamed the sellers both times.
I am sure if they reply to this post they will make up excuses or tell lies to justify the delay in payment. But the truth is there is no excuse or reason, other than they wanted to hold on to my money for as long as possible. They had my correct bank details, but they gave different excuses and lied several times saying it had been paid and would be in my account in the next few days. We are talking about a substantial amount of money that contractually and legally they owed to me, which they had received at the beginning of July and paid into their bank account, where it remained for several weeks.
Throughout this entire time of dealing with Kronos 360 the staff became ruder, arrogant and unprofessional. The last time I visited the shop, I spoke to the owner, Pascal Paul who refused to apologise to me and said, unbelievably, that he had nothing to apologise for. His attitude towards me was repulsive and aggressive.
Kronos 360 and its employees may look professional and talk the talk, but believe me, they are wolves in sheep’s clothing and cannot be trusted.

Reply from KRONOS 360
Montre conforme à sa description, envoi soigné et plutôt rapide. Satisfaction totale.

Reply from KRONOS 360
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