Banner for LawnStarter

LawnStarter Reviews 

7,265
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,421 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the reliability and excellent quality of the service, often noting meticulous attention to detail in lawn care. Many praise the staff's professionalism and dedication, appreciating the convenient online scheduling and straightforward processes that make the overall user experience easy. However, some customers also noted issues with service consistency, experiencing no-shows, repeated rescheduling, or abrupt cancellations without communication. A few other people also felt that the quality of work was sometimes poor, with some pros described as unqualified, using old equipment, or leaving tasks incomplete.

What people talk about most

Service

Consumers find service to be positive, with many appreciating the professionalism, efficiency, and... See more

Staff

Clients share positive opinions on staff, frequently praising their professionalism, kindness, and... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the work... See more

User experience

Customers had positive experiences with user experience, finding the service convenient, easy to set up, and... See more

Price

Users describe ambiguous interactions with price, with many finding the pricing reasonable, affordable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having dependable service is my number one priority. I especially appreciate the email/Text reminders. The guys do a great job mowing and trimming. I recently added weed control to my service and was... See more

Rated 5 out of 5 stars

I really enjoy LawnStarter , they were a lifesaver. I became unable to cut my own grass due to health issues and this app was easy to get setup and schedule lawn service. Communication has been great... See more

Company replied

Rated 5 out of 5 stars

Lawn Starter and our Lawn Pro, Brian, have performed excellent and reliable work on our lawn for years. We are always given notice about when they will be out, and a text to say he is on the way. The... See more

Company replied

Rated 5 out of 5 stars

Jonathan arrived in just enough time to mow the yard before a thunderstorm hit. He worked right up until the rain started and did a beautiful job on trimming the yard. Our neighbors also complemented... See more


Company details

  1. Lawn Care Service

About LawnStarter

Written by the company

LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.

More Than Just Lawn Mowing

Written by the company

From seasonal cleanups to shrub trimming—we do it all.
LawnStarter offers a full suite of lawn care services to keep your yard looking great year-round. Whether you need edging, fertilization, aeration, or leaf removal, our local pros have you covered. Book what you need, when you need it—all in one place.

Meet Our Done Right Guarantee

If it’s not right, we’ll make it right.

If it’s not right, we’ll make it right.
Your satisfaction is our priority. If a service doesn’t meet expectations, we’ll re-mow, fix the issue, or refund—no hassle, just peace of mind.

Contact info

Too much on your plate?

Let us handle the lawn—so you have one less thing to worry about.

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(7,265)

2,323 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The lawnStarter service provider always…

The lawnStarter service provider always does an amazing job. Their lawn mowing is precise, and my yard looks fantastic every time. The team’s positive attitude towards customers is highly commendable. Their prices are also very fair.

July 28, 2026
Unprompted review
Rated 1 out of 5 stars

This service used to be reliable but…

This service used to be reliable but recently I’ve been stuck in a never ending loop of “your pro is changing” and they still have yet to find anyone to mow my lawn. It’s getting too long and I’m at my wits end with this service. Customer service is unhelpful because the only reply I can get out of them is “I’m sorry you’re frustrated, we’re working on it” are you though??? I’m at the point where I’m going to have to go buy a mower because I can’t rely on them at all. They can also pay for it since I sure don’t have the money to buy one.

July 28, 2026
Unprompted review
Rated 1 out of 5 stars

Scheduled in appointment a few times in…

Scheduled in appointment a few times in they keep cancelling I’ve used this service for years and once Joe stop being my assigned associate this went to complete crap I would never recommend as they are unprofessional and clearly have taken several steps back

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

Johnny does a great job and I hope he…

Johnny does a great job and I hope he can do my lawn for many more years. I know he takes great pride in his work and you can tell because the yard looks great and I wish I could afford for him to trim my hedges but I can’t I have to do them myself. Thank you for having such a great employee and thank you for having him do yard!!

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

Best service ever by lawn starter

Love the notification when my person is on the way for service. I'm always impressed with the job performance. My lawn, what is left due to the extreme heat and drying out still looks like it has some life left after each service. It is easy to communicate with my contractor by email should I need to contact him. My service cost is reasonable priced compared to other contractors. I would recommend lawn starter 100 procent to anybody needing service especially seniors because of the reasonable cost.

July 23, 2026
Rated 1 out of 5 stars

Lapeer County (Elba Twp) Michigan

Lapeer County (Elba Twp) Michigan
My riding lawnmower broke down on me. It was gonna to be out of commission for about a month so I hired lawn starter to do three cut every two week. They did the first cut as scheduled. They sent me a notification for the second cut that it was done. I went up two days later and it was not cut. I contacted LawnStarter they told me there was probably an issue my lawn would get cut later. I told them if I would not have come up the lawn not have gotten cut. They did show up and cut the lawn after I called. I received a notification of the lawn being cut on July 20 2026. It was a exact repeat of the second cut, but for one different thing. I called them again I told them the lawn it's not cut again. I told them just refund my money back to me. They told me the best they could do was refund me $10 toward a future cut
This lawn service is not cheap. So be very careful if you decide to use LawnStarter. They are subcontract then they bid out your job to local lawn services in your area
So What I did, I bought used backup mower so I don't have to deal with shady people or companies

July 24, 2026
Unprompted review
Rated 1 out of 5 stars

Ruined my bushes for $114

Ruined my bushes for $114. My bushes would have looked better if I used a baseball bat on them instead. “Job” done by Joe Caughman with Top Hawg Lawn Care. Stay away from that company and Lawn Starter.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

LawnStarter and Ricky

Ricky did an outstanding job cutting my grass. He was punctual, professional, and paid close attention to every detail. My lawn looks clean, evenly cut, and well-maintained, with all the edging and trimming done perfectly. He also cleaned up everything before leaving, which I really appreciated. It’s clear he takes pride in his work and cares about customer satisfaction. I highly recommend Ricky to anyone looking for reliable, high-quality lawn care services!

July 25, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look