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LawnStarter Reviews 

7,666
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,655 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the professional staff for their incredible hard work, polite demeanor, and exceptional attention to detail when caring for lawns. People deeply appreciate the remarkable ease of online scheduling, the smooth overall user experience, and the prompt, reliable service consistently provided. However, some customers also noted frustrating issues with unreliable scheduling, experiencing instances where service providers failed to show up for scheduled appointments. Consumers additionally mentioned ongoing difficulties reaching customer support representatives for help and noted frustrating occurrences where unfinished jobs were incorrectly marked as completed.

What people talk about most

Service

People report positive experiences with service, noting that professionals are prompt, polite, and reliable.... See more

Staff

Customers consistently note positive experiences with staff, praising the dependable, professional, and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some consumers praising the team for being... See more

Quality

Users describe positive interactions with quality, noting that the lawn mow is quick and neat. Consumers... See more

User experience

Customers had positive experiences with user experience, frequently praising the convenience of the app and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My professional, Michelle, truly loves her work and does an exceptional job every time. My yard requires special care because I have so many raised beds. She trims around each one being careful not... See more

Rated 4 out of 5 stars

I love the service being provided by the local landscaper they've matched me with. I do think the tall grass charges should be better explained to the customer when signing up. That's at no fault to t... See more

Rated 5 out of 5 stars

Lawnstarter is the best company for me at this time. The quoted price is more than I usually paid in the past, but well worth it! They are professional, polite, reliable, etc. Give time for the custom... See more

Rated 5 out of 5 stars

Well the only service I use right now is the lawn service. I'm going to check into their other services, like cleaning my gutters. Right now it's all leaves I think this super heatwave we are having k... See more


Company details

  1. Lawn Care Service

About LawnStarter

Written by the company

LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.

More Than Just Lawn Mowing

Written by the company

From seasonal cleanups to shrub trimming—we do it all.
LawnStarter offers a full suite of lawn care services to keep your yard looking great year-round. Whether you need edging, fertilization, aeration, or leaf removal, our local pros have you covered. Book what you need, when you need it—all in one place.

Meet Our Done Right Guarantee

If it’s not right, we’ll make it right.

If it’s not right, we’ll make it right.
Your satisfaction is our priority. If a service doesn’t meet expectations, we’ll re-mow, fix the issue, or refund—no hassle, just peace of mind.

Contact info

Too much on your plate?

Let us handle the lawn—so you have one less thing to worry about.

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 45% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(7,666)

1,573 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My lawn looks great

The lawn service I received is very good and timely. This is very important at this time of year when the lawn can quickly become overgrown due to the rainy weather.

September 28, 2026
Rated 5 out of 5 stars

LawnStarter put me in contact with Tim’s Discount Mowing

LawnStarter put me in contact with Tim’s Discount Mowing a couple of seasons ago when my previous lawn care company stopped its service. I’ve been more than happy with the service I’ve received. LawnStarter has been in constant communication when issues of timing arise, which are uncommon, and that is a great comfort. All-in-all, LawnStarter’s vetting and overall service has been a great thing. Tim’s Mowing, I can’t say enough good about.

September 29, 2026
Unprompted review
Rated 4 out of 5 stars

One Less Chore

I didn't have time to keep up with the yard myself, so I gave LawnStarter a try. It saved me some hassle, and I like how simple the while experience was.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Very responsive

Very responsive, excellent communications, quality contractors with timely and clean lawn service. Haven't had any issues with this service whatsoever. Made my life easier when it comes to lawn care.

September 29, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give ZERO stars, I would.

If I could give zero stars, I would. This was an absolute mess.

When I scheduled my lawn treatment, I was specifically told someone would come out to the property. Instead, I received no call, no app notification, and no email. Someone showed up before 9 a.m. on the first day of the treatment window and treated the lawn without any notice. I only realized it had been done when I saw a small treatment tag in the front yard.

This was especially frustrating because I needed advance notice to unlock the gate for access to the backyard. I was also told they use satellite imagery to assess the property, despite my home being a new build and the available imagery still showing the property under construction with no lawn.

It became clear that LawnStarter outsources the actual work, which wouldn't necessarily be a problem if they had any control over scheduling and communication. Unfortunately, what I was told by customer service did not match what actually happened.

Based on this experience, I don't trust the company and would not use them again. There are plenty of local lawn services that can provide better communication and a more straightforward customer experience.

September 29, 2026
Unprompted review

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