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LawnStarter Reviews 

7,446
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 2,073 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their exceptional reliability, pointing out that workers always arrive punctually and leave yards looking beautifully manicured and clean. Consumers also love the overall convenience of the platform, noting that scheduling services and managing regular appointments is exceptionally straightforward and completely stress-free. However, some customers also noted frustrating issues regarding unreliable scheduling and unhelpful customer support teams. Reviewers occasionally experienced difficult instances where assigned contractors completely failed to show up, while overall communication regarding unexpected delays or changes fell slightly short of proper expectations.

What people talk about most

Service

People report positive experiences with service, highlighting the professionalism and excellent quality of... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, punctuality, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting great work, timely service, and... See more

User experience

Consumers find user experience to be very positive, highlighting the convenience of managing services,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, expressing deeply divided opinions regarding their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

LawnStarter has been great! I needed my lawn mowed by a certain date. Very thankful for LawnStarter finding a Pro who got the job done within the needed timeframe! Neftali, my Pro from Escobar Law... See more

Rated 5 out of 5 stars

Our lawn service just up and stopped coming to do our lawn. We reached out to one company and all we got were excuses as to why they couldn’t make and when they finally showed up they berated me ab... See more

Rated 5 out of 5 stars

My Lawn Pro Kemon did an incredible job on my lawn, my husband and I were throughly satisfied with his work. From this point I only wanna be serviced by Kemon he is very professional and his work stan... See more

Rated 5 out of 5 stars

A neighbor referred LawnStarter to me. My experience with the company is great. There is an easy application with all charges and optional available services. My lawn Pro, Jimmy, does a wonderful job... See more


Company details

  1. Lawn Care Service

About LawnStarter

Written by the company

LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.

More Than Just Lawn Mowing

Written by the company

From seasonal cleanups to shrub trimming—we do it all.
LawnStarter offers a full suite of lawn care services to keep your yard looking great year-round. Whether you need edging, fertilization, aeration, or leaf removal, our local pros have you covered. Book what you need, when you need it—all in one place.

Meet Our Done Right Guarantee

If it’s not right, we’ll make it right.

If it’s not right, we’ll make it right.
Your satisfaction is our priority. If a service doesn’t meet expectations, we’ll re-mow, fix the issue, or refund—no hassle, just peace of mind.

Contact info

Too much on your plate?

Let us handle the lawn—so you have one less thing to worry about.

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 59% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(7,446)

1,894 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff is dependable and applies…

The staff is dependable and applies immaculate work. Once the areas to be serviced are discussed they acertain all needs are met. I cannot afford bi weekly service until I receive my taxes. Therefore, after this service I need to place a delay in lawn service until October 1st.

August 21, 2026
Rated 1 out of 5 stars

Horrible customer service with…

Horrible customer service with contractors. No communication between company and a contractor. We get rescheduled grass got out of control. So I had to find someone else to cut my grass because they were incompetent. Also, the contractors would either be late or no-shows and you never got the same Contractor often.

August 20, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give this place a 0

If I could give this place a 0 - 100 zeros I would I've had nothing but issues since I signed up from the first person never showing up to the second person breaking and entering to get to my backyard instead of knocking on my door he broke my fence instead and didn't say anything about it either I've been trying to resolve it and no one in their customer service team has tried to even remotely explain or get back at me sure they sent me to a payment portal where they were going to pay me for the fence repair to a portal I do not understand it all is for businesses that need payment gateways I don't even know and I try to get someone to explain it to me or even tell me if I did it right zero and not only did they break my gate but for the first week of sign up they sent five different people to cut the same lawn that this guy cut. And not only that but they sure don't forget to remind me that I owe them $19 which they're not getting until they pay me for my gate don't use them at all they're unprofessional inconsistent and all over the place their customer service sucks too stay away get somebody better do it yourself actually

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

What made my experience great with…

What made my experience great with Lawnstarter is the professionalism, the lawn service is perfect, they stay in contact and keep you informed about any inconveniences plus the charge for service is not an arm and a leg. So I'm writing this to show my appreciation, thanks!

August 20, 2026
Rated 5 out of 5 stars

LawnStarter is a like clearing house or…

LawnStarter is a like clearing house or dispatcher. The first lawn care company that took the job cancelled several times then was rude to my husband and overcharged. That was handled by LawnStarter by reversing the overcharge and sending someone else, which you can request at any time and do yourself in your settings, if you like. The next company authorized by LawnStarter sent someone who has been polite and efficient every time, and I have set up automatic tipping for him.

August 18, 2026
Rated 5 out of 5 stars

Impeccable Job on My Lawn

My Lawn Pro Kemon did an incredible job on my lawn, my husband and I were throughly satisfied with his work. From this point I only wanna be serviced by Kemon he is very professional and his work stands out.

August 22, 2026
Rated 1 out of 5 stars

If I could give the lawn service that…

If I could give the lawn service that my residence was hired out to a negative 100 I would definitely do that!! It was a signed a pro that made not one but two appointments and never showed!! Due to their negligence I received a hefty fine for the grass being too long while waiting for them to do the job they were hired to do
. called Customer Service several times.. while they were nice enough they were absolutely no help whatsoever..do not waste your time the way I did waiting around for someone who never showed up.. the name of the company that was assigned to me is Paradise Eden out of Melrose Park Il... never showed.. rebooked.. never answered messages .. just blew me off completely..be careful they have several names for the same company.. guess I should have done way more research

August 13, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

Couldn’t leave a review without picking 1 star for service, but this company deserves a ZERO! Inquired ONLY on pricing for mowing service- NO SIGNED CONTRACT . Looked outside today and someone was on my property cutting my bushes! The guy, whose name was Eric, was in a personal vehicle, no business cards and when he was confronted he took off!!! Many attempts calling to get someone IN CHARGE on the phone and all you get is someone in the PHILIPINES. A police report has been filed.

August 20, 2026
Unprompted review

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