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LawnStarter Reviews 

7,410
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 2,179 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dependable service, noting that hardworking local crews always arrive right on time and complete outdoor lawn maintenance efficiently. People deeply appreciate the convenient online scheduling platform, clear communication updates, and the wonderful quality of the neat outdoor yard care provided. Some reviewers were not happy with scheduling inconsistencies, sudden contractor changes, and unhelpful customer support teams when addressing recurring operational problems. A few other people also felt that communication broke down entirely during their entire experience, leaving them frustrated by missed appointments and delayed grass cutting.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting reliable scheduling and great... See more

Staff

Clients share positive opinions on staff, noting that workers are hardworking, professional, and consistently... See more

Quality

People report positive experiences with quality, noting that yards look amazing, perfectly edged, and... See more

User experience

Reviewers highlight positive aspects of user experience, expressing great satisfaction with the overall... See more

Customer service

Customers had ambiguous experiences with customer_service, reflecting a high level of disagreement regarding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steven from Steve’s Lawn Mowing & Odd Jobs has been taking care of my lawn for a few months now and he’s great! He consistently comes on the booked day of the week and cuts my grass well. I appreciate... See more

Rated 5 out of 5 stars

Our lawn service just up and stopped coming to do our lawn. We reached out to one company and all we got were excuses as to why they couldn’t make and when they finally showed up they berated me ab... See more

Rated 5 out of 5 stars

Having dependable service is my number one priority. I especially appreciate the email/Text reminders. The guys do a great job mowing and trimming. I recently added weed control to my service and was... See more

Rated 5 out of 5 stars

My yard is not the best looking yard, but Zach made it look presentable. He also did a portion of the yard and ask me if the height he did was ok or did I want it shorter. I really appreciate that he... See more


Company details

  1. Lawn Care Service

About LawnStarter

Written by the company

LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.

More Than Just Lawn Mowing

Written by the company

From seasonal cleanups to shrub trimming—we do it all.
LawnStarter offers a full suite of lawn care services to keep your yard looking great year-round. Whether you need edging, fertilization, aeration, or leaf removal, our local pros have you covered. Book what you need, when you need it—all in one place.

Meet Our Done Right Guarantee

If it’s not right, we’ll make it right.

If it’s not right, we’ll make it right.
Your satisfaction is our priority. If a service doesn’t meet expectations, we’ll re-mow, fix the issue, or refund—no hassle, just peace of mind.

Contact info

Too much on your plate?

Let us handle the lawn—so you have one less thing to worry about.

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(7,410)

1,855 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

LawnStarter has been great

LawnStarter has been great! I needed my lawn mowed by a certain date. Very thankful for LawnStarter finding a Pro who got the job done within the needed timeframe!

Neftali, my Pro from Escobar Lawn Care Services, is now assigned for regular bi-weekly mowing and I couldn’t be happier. They have done excellent mowing, trimming, and edging. Each time they leave my lawn/yard looking even better!

August 13, 2026
Rated 1 out of 5 stars

Sent someone who had never mowed a lawn…

Sent someone who had never mowed a lawn before and didn't own a lawn mower to mow my mom's lawn. I'm trying to work and juggle caring for my elderly mother's lawn and this really shows how little they care about their service. Now I'm at work and on hold for ever trying to get this fixed. Very poor service. First person said just go back to the app.

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

I love LawnStarter & Steven!

Steven from Steve’s Lawn Mowing & Odd Jobs has been taking care of my lawn for a few months now and he’s great! He consistently comes on the booked day of the week and cuts my grass well. I appreciate the reliable and reasonably priced service. I would highly recommend him!

August 10, 2026
Unprompted review
Rated 1 out of 5 stars

The app and website are both unstable…

The app and website are both unstable and not easy to use. The actual work folks seldom respond on the app to questions. When work is scheduled, I get no advanced notification of the exact time that they will be there (which is necessary since I often hire for my rental and I don't live there).

August 12, 2026

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