Barry at Crawley has always looked after us at Signature Lofts with his excellent knowledge of the trade. He has always gone above and beyond with the customer service he has provided us. Strongly r... See more
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Since starting my lawsons credit account just recently, delivery times and material prices have reduced. I deal primarily with Mike in the Crawley branch who has been so helpful to me that I wouldn't... See more
I had a quote on the system. Went in to order it. Paid for my order and have it delivered Friday as I asked for. Karl the driver very polite and friendly not seen him before think he said been there... See more
Just had Keith deliver my bulk materials. What an absolute legend! Master of the crane. Made my life so much easier! Really friendly guy too. Gold standard of operating. Would highly recommend 👌 👍... See more
Company replied
Company details
Written by the company
Lawson and Son Timber Merchant was established in 1921 in North London, becoming Lawsons Whetstone Ltd in 1931. Here at Lawsons, we stock a huge range of premium and high quality fencing supplies, consisting of fence panels, fence posts, gravel boards, closeboard fencing, fencing accessories and much more. Being one of the largest timber and builder's merchant in London and the South East allows us to stock timber fencing in much larger volumes than smaller suppliers, meaning that you benefit from our range of fencing and timber products.
Family Values, Professional Service
Written by the company
- Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.
Contact info
Telford Place, Crawley, RH10 1SY, West Sussex, United Kingdom
- 01293 535054
4.7
Excellent
84 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly team and a good service.
January 17, 2023
Excellent service
January 9, 2023
Barry and Dan at the Crawley branch…
Barry and Dan at the Crawley branch have done a great job at keeping me informed with prices and getting me deals that other merchants can’t beat!
December 1, 2022
Aspect Always ready to help at the other end…
Always ready to help at the other end of the phone with late orders and very helpful and efficient drivers
November 21, 2022
Unprompted review
I had a delivery yesterday
I had a delivery yesterday, the driver delivered my order with no issue and was very polite and kind. My order came with no issues and would recommend to everyone I can, very helpful company and would go back to if needed to.
November 21, 2022
Unprompted review
Company with 'old values' which mean a lot especially these days
professional helpful people who will go the extra
mile to provide excellent service and value
November 21, 2022
Unprompted review
Great Company
Dealing with this company makes life easy as they are very helpful and always respond very quickly.
Gary Tucker
Project Manager (SHAD)
October 13, 2022
Unprompted review
Very helpful and friendly
Very helpful and friendly, nothing is too much trouble. Have been using this branch for years
July 21, 2022
Excellent customer service every time
July 15, 2022
The builder put in his order
The builder put in his order. I subsequently went through by phone to make payment.
It was a simple process -even for me!
The order arrived and was downloaded at the agreed day and time.
No problem hassle-free experience.
Thank you Lawsons.
Alan Lamond
July 15, 2022
Excellent polite & knowledgeable…
Excellent polite & knowledgeable service. Goods delivered on time and with respect for property
July 14, 2022
Poor quality- delivery rejected
Waited in for the delivery. When it arrived the product was so badly warped it was not suitable only to be told it was the best they had.
July 14, 2022
Reply from Lawsons (Whetstone) Ltd - Crawley
I am very sorry to read this and will contact you privately to find out more about the product specific and explore what can be done to make this right.
Always a fantastic service!
Always a fantastic service from Max who makes placing orders easy and will always goes the extra mile to assist.
July 5, 2022
Unprompted review
Lawsons Crawley always go above and…
Lawsons Crawley always go above and beyond,
Never had any issues with them always do exactly what they say.
June 15, 2022
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