Why do I only use Lawsons? ?, Simple answer.. They have never let me down for the 30 years I have being Using their outstanding Service and products. . All their Staff from Office to Yard men an... See more
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See what reviewers are saying
I am writing about the Edgware branch of Lawsons. Charlie there always remembers me and very quickly and easily locates my historical orders to check if I ordered any item in the past and tries to im... See more
Lovely customer service from Mark Norman. Went out of his way to create an order for me and amend it multiple times until I was satisfied. Went above and beyond what was expected. Excellent and quick... See more
Lawsons Edgware great service , easy to communicate, friendly staff always happy to help. A place where you find everything you need for a loft conversion, from floor protection to steel beams and ti... See more
Company details
Written by the company
Lawson and Son Timber Merchant was established in 1921 in North London, becoming Lawsons Whetstone Ltd in 1931. Here at Lawsons, we stock a huge range of premium and high quality fencing supplies, consisting of fence panels, fence posts, gravel boards, closeboard fencing, fencing accessories and much more. Being one of the largest timber and builder's merchant in London and the South East allows us to stock timber fencing in much larger volumes than smaller suppliers, meaning that you benefit from our range of fencing and timber products.
Family Values, Professional Service
Written by the company
- Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.
Contact info
301 Burnt Oak Broadway, Edgware, HA8 5ED, Middlesex, United Kingdom
- 020 8952 0111
4.4
Excellent
58 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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The staff at edgware branch amazing…
The staff at edgware branch amazing from manager down to yard staff all work as one and more than willing to put in extra mile to help
January 3, 2023
Thank you for all your expertise and…
Thank you for all your expertise and knowledge, always a pleasure and great service with your deliveries. Edgware Lawsons you are great 👍🏼
December 1, 2022
Unprompted review
Chris and the team are a pleasure to…
Chris and the team are a pleasure to work with and buy from. Thanks guys, keep up the good work 🤝
December 1, 2022
Unprompted review
Chris Linsell is always a pleasure to deal with
Always great customer service. Friendly helpful staff. Goods always arrive on time. Good quality. Highly recommend.
November 2, 2022
Unprompted review
Good customer service
November 28, 2022
Unprompted review
I have been using Lawsons for many…
I have been using Lawsons for many years.
The quality of materials and excellent service, keeps me returning.
Andrew Arnold has become more than just a supplier, he’s a friend.
Highly recommend to all my friends, family and colleagues.
July 27, 2022
Good quality fence panel
very pleased with the fence panel that was delivered on the promised date
July 8, 2022
From their website I saw they had 1.80m…
From their website I saw they had 1.80m (metric) size fence panels so ordered 2 for delivery online and order acknowledgement confirmed this. However, when they arrived they invoice had the 2 panels deleted and 1.83m (6ft panels) added instead. As per the website instructions I emailed them to notify of wrong delivery - never got a reply. Phoned online-order telephone number and was told I had to ring the branch they were sent from. They told me that only 2 out of all their branches stock the 1.80m size so they substituted - this is not stated on the website and it doesn't even say they have the 1.83m size panels! The original email said 'will advise of any changes' - they didn't. My existing fixed posts cannot take larger width panels so could not use. They couldn't give me a date for collection so I had to return them myself for credit at my expense. Delivery charge was not refunded so out of pocket. Told by branch not to use website to order but to phone up to order - what is the point of allowing online ordering! Extremely unsatisfactory - would never use them again.
July 8, 2022
Reply from Lawsons (Whetstone) Ltd - Edgware
I am very sorry that you had this issue - please email online@lawsons.co.uk marked for the attention of Joe Barry. We will contact you and explore what we can do to make restitution.
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