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LIFE Informática es la cadena de tiendas de informática especializada más importante en Barcelona, con más de 25 años de experiencia. Ofrecen un catálogo con una amplia gama de componentes y periféricos para tu ordenador. Enfocados en Gaming, también son fabricantes de sus propios ordenadores de sobremesa iLIFE. Distribuidor oficial de las mejores marcas: Intel, AMD, NVIDIA, ASUS, Gigabyte, MSI, Cooler Master y hasta 300 marcas más en su catálogo. Con Servicio Técnico propio sin necesidad de cita previa y una atención al cliente especializada. También ofrecemos la financiación flexible al instante con Aplazame y entrega de tu pedido a domicilio en 2 horas.
C/ de Sepúlveda, 173, 08011, Barcelona, Spain
3.0
271 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I bought aio from this store and it was damaged but they won't give me a refund.
Their staff's attitude is also very bad.
I don't know about other stores, but definitely avoid the Barcelona store
I ordered a graphics card from the online store. But from my mistake, I thought they sent packages outside of Spain but they didnt, so I canceled my order as asked for a refund. On Saturday, they told me it would take just a few hours for me to receive my money on my credit card, on Monday they told me it would take between 24 and 48 hours, on Wednesday they told me I would receive on the money on that day, I sent a new email asking where my money was and they told me I would receive my money today by mid day.. its now past mid day and I still dont have the money on my bank account.
Do not order from this store, because if you happen to ask for a refund, you will not get your money back and they will lie to you everyday saying you will receive the money on the current day and they keep doing this as much as they want.
Reply from Life Informàtica
Dear André,
Thank you for your feedback. Life Informática only delivers within Spain, and this is clearly shown during checkout when selecting store pickup or a local collection point.
Our platform is available for international visitors who wish to place an order for pickup during their stay in Spain. However, we do not ship outside the country.
Your refund was processed correctly on our side, and the confirmation of the refund was sent to you yesterday at 16:57. Occasionally, international banks may take longer to complete the transaction, but rest assured, we never retain customer payments under any circumstances.
We remain at your disposal for any further questions.
Terrible customer service. No accountability whatsoever.
Pieces and computers can get easily damage there. Apparently this is not an uncommon occurrence as similar experiences happened to other customers but it make it very clear their response it is always the same.
It is a pity as this used to be a good place, no complaints until now.
No wonder reviews are a mixture between 1 and 5*. Possibly all good until something goes wrong. Which tells me saving a bit of money doesn't pay the risk. I guess this is something you need to learn through experience.
Luckily, no need to go there anymore. Plenty of better options elsewhere on the same street and also online (ie PC componentes, Amazon).
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