Very disappointing experience
Very disappointing experience. Having ordered 3 pairs of shorts , they were too small. I reached out to the company and they asked me to pay to return them this cost £15.55, they said once received and they were happy with the condition of them they would then send the items in the next size up. These shorts have never been worn, they were taken out of the package tried on and then returned straight to the packaging. This company had said if there was issue with the items they would reach out to me via email. However I heard nothing from them. Today I arrive home to find my parcel returned, in polish and hand written on my parcel it states return to sender, we refuse to accept.
So disappointed, this order has taken months, my son was very happy with the shorts but just required a size up. These shorts are not cheap, then add on the cost to return I have been left very much out of pocket. Although the clothing quality was fine I would not recommend using this company as if you need to change your items it appears to be unachievable and costly.








