Liquor Ltd Reviews 

79
•
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Terrible company and service. Ordered in January goods never arrived, advised damaged in transit and no other bottle in stock so would get a refund. I have emailed several times, phoned numerous times... See more

Rated 1 out of 5 stars

Another day yet another review reflecting the awful service from this company. This is by far the worst company I have ever experienced. I have raised this as a formal complaint and complained to the... See more

Rated 5 out of 5 stars

Really good selection of drinks, especially the limited edition bottles. I also loved that you can get some bottles with personalised labels, which is a nice touch for gifts or special occasions. Frie... See more

Rated 5 out of 5 stars

Having a girls night and needed to get some drinks in - staff were very knowledgeable considering we all drink different things! Polite , helpful and great customer service. Plenty of recommendations... See more

Company details

  1. Alcohol Store

Written by the company

Welcome to Liquor LTD, where sophistication meets convenience. Discover our vast selection of premium wines, beers, spirits, and soft drinks, meticulously curated for your enjoyment. From rare finds to trusted favorites, we offer unparalleled variety and value, with delivery options to suit every need. Let us elevate your drinking experience today. Trust Liquor LTD as your premier destination for exquisite beverages.


Contact info

3.2

Average

TrustScore 3 out of 5

79 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.2

All reviews

(79)

53 reviews in the last 12 months

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Rated 1 out of 5 stars

Another day yet another review…

Another day yet another review reflecting the awful service from this company. This is by far the worst company I have ever experienced. I have raised this as a formal complaint and complained to the relevant people as they are refusing to refund (or ignoring) items that 1) I did not receive and 2 that I sent back after about 6 weeks of chasing for return details. AWFUL!

September 30, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible company and service

Terrible company and service. Ordered in January goods never arrived, advised damaged in transit and no other bottle in stock so would get a refund. I have emailed several times, phoned numerous times and still no refund in September. Keep getting told it's been referred to management when I phone and no response to emails. Looking at reviews this is common. Disgraceful, do not purchase from this company.

September 25, 2026
Unprompted review
Rated 5 out of 5 stars

Best Liqour shop in the East Midlands

I have been going to Liquor since they first opened. I’ve never been to a shop with such an extensive selection of alcohol! From your exclusive bottles of Hennessy to their vast variety of slushies. If they don’t have the bottle you need, they will get it in for you. They do not miss!

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

Having a girls night and needed to get…

Having a girls night and needed to get some drinks in - staff were very knowledgeable considering we all drink different things! Polite , helpful and great customer service. Plenty of recommendations and I picked up some snacks for us too! 10/10

September 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Really good selection of drinks, especially the limited edition bottles. I also loved that you can get some bottles with personalised labels, which is a nice touch for gifts or special occasions. Friendly staff and decent prices too — definitely worth a visit!

September 19, 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING DRINK SELECTION!!

AMAZING DRINK SELECTION!!! NO ONE DOES IT BETTER THAN LIQUOR LTD!!!! Excellent customer service and really quick and polite too!! Can’t wait to come back again!

September 15, 2026
Unprompted review
Rated 1 out of 5 stars

Dont waste your time or money.

To Management ......Yesterday I had a telephone
conversation (time 20.04 on 14th August 2026)
with a member of your staff (women) at Liquor
Ltd regarding order no. 120410. Please provide
me with a FULL refund of £37.93 as already
requested by telephone. I also want
Management to ring me with a sincere apology
due to the failure of the company's terms &
conditions of delivery. The order was placed 5
Aug and has still not been sent. The gift was
ordered for my father's 90th birthday which has
now passed. You have personally disappointed
me with not fulfilling my order. It has become
very hurtful and upsetting that my father never
got his personalised Jameson Triple Irish
Whisky with custom label as ordered. I will not
be able to celebrate my father's special birthday
ever again. This birthday event is one in a
lifetime. What a let down from your company -

August 14, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely awful company!

Absolutely awful company!! Do not use! I placed an online order for just one bottle of Gordon’s lemon gin to be delivered, paid £5 for delivery and was told that it would be delivered within a few working days. That was 7 weeks ago and still nothing!! No one responds to emails. Absolute scam! AVOID AVOID AVOID!!

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Store is like an adult candy land

Store is like an adult candy land. Any type of liquor you could think of. Lots of homemade stuff aswell like cocktail bags. Great offers too. 3 for £10 magnums? Yes please. Every worker has helped me when I have come in, letting me know what my taste buds will favour the most! Highly recommend to anyone

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great variety of options to choose from…

Great variety of options to choose from in store, I was not sure what to pick and the staff member (Daniel) helped me decide, ended up going with a sky juice slushy, was nice and strong. Would definitely recommend passing by

July 25, 2026
Unprompted review

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