Very easy to book, very straightforward instructions, we had to add 2 more hours to our booking and it was easy to modify
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Easy to use even for a non-French speaking person! Easy to store and continue visiting the area after check out!
Company replied
Easy to access, book spot, clear instructions.
Company replied
Worked well, no issues, thanks
Company replied
Company details
Written by the company
¡ABIERTO 24/7! Nuestra consigna de maletas en MALASAÑA se encuentra en la transitada C/ de La Palma 8, a muy pocos metros de la famosa Calle de Fuencarral. El acceso a LOCK & enjoy! se realiza mediante un código personal. El local tiene servicio 24 horas, pudiéndose abrir y cerrar las taquillas tantas veces como necesitéis durante el periodo reservado. En nuestras instalaciones disponéis de las más avanzadas medidas de seguridad, ya que tenéis a vuestra disposición consignas metálicas inteligentes con apertura por código, sin necesidad de uso de llaves, un sistema de vigilancia protegerá el local las 24 horas del día y un seguro por taquilla de hasta 1000€. Puntos de carga mvl y WIFI5G gratuito!
🚀 VIAJA SIN PREOCUPACIONES
Written by the company
- Tu equipaje seguro mientras exploras
- LOCK & enjoy! te ofrece consignas 100% SEGURAS en ubicaciones clave. Reserva en segundos y olvídate de las maletas mientras disfrutas de tu destino. Reservar es FÁCIL, RÁPIDO y ACCESIBLE 24/7.
- Viaja ligero, vive cada momento
- No pierdas tiempo buscando dónde dejar tus maletas. Encuentra nuestras consignas AUTOMATIZADAS y accede a ellas de forma rápida y sin complicaciones. Encuentra LOCK & enjoy! en UBICACIONES ESTRATÉGICAS
- Accede a tu consigna 24H
- Nuestras consignas INTELIGENTES están disponibles 24/7 para que guardes tu equipaje con total tranquilidad. Sin llaves, sin contacto, con código seguro.
🔐 SEGURIDAD Y TRANQUILIDAD GARANTIZADAS
Tu equipaje, siempre protegido
Garantía de seguridad 24/7
📍 Ubicaciones seguras: Nuestras consignas están en zonas estratégicas y vigiladas.
🔒 Protección avanzada: Cámaras de seguridad y acceso con código único.
📞 Atención al cliente: Soporte disponible para cualquier incidencia.
Viaja sin preocupaciones y disfruta de tu destino sin cargas. ¡Nosotros nos encargamos de la seguridad de tu equipaje!
Contact info
Calle de la Palma 8, 28004, Madrid, Centro, Spain
- 910 78 60 30
Booking a Locker
4.5
Excellent
70 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Very easy and convenient
Very easy to book, very straightforward instructions, we had to add 2 more hours to our booking and it was easy to modify
February 16, 2026
Reply from LOCK & enjoy! Luggage Storage - MALASAÑA
Thank you very much.
Being able to book in just a few steps, follow clear instructions and even extend the reservation easily when plans change is exactly the kind of flexibility travellers need.
Many thanks for choosing us in Malasaña — we truly appreciate your feedback.
Reply from LOCK & enjoy! Luggage Storage - MALASAÑA
Thanks for sharing your experience!
We’re glad to hear everything was easy to use and that the lockers were clean — exactly what we aim for, especially in busy areas like Malasaña. Simple, practical, and hassle-free.
Hope to see you again on your next trip!
LOCK & Enjoy! team
Easy to lock your stuff in
Easy to lock your stuff in, but not so easy to take it out (even if you arrive BEFORE the time expires). We were almost late to the airport because their customer support is not easy to reach by phone, especially if you need assistance in a language other than Spanish.
December 21, 2025
Reply from LOCK & enjoy! Luggage Storage - MALASAÑA
Hi Olja,
Thank you for sharing your experience. We’re glad you found it easy to store your belongings, but we’re sorry to hear about the difficulty retrieving them.
For future visits, we recommend contacting our 24/7 customer service as soon as you arrive, using the phone number provided in all emails and on-site flyers — they can assist in multiple languages and usually resolve issues immediately.
We’ll also review this situation internally to see how we can make access even smoother for everyone.
We hope your next visit is completely stress-free!
Easy to use even for a non-French…
Easy to use even for a non-French speaking person! Easy to store and continue visiting the area after check out!
November 28, 2025
Reply from LOCK & enjoy! Luggage Storage - MALASAÑA
Thank you, Kathleen!
We’re really happy to hear that everything was easy to use, even without speaking French — that’s exactly the kind of smooth experience we want for every traveler.
Glad it helped you enjoy the area after checkout. If you’re ever nearby again, you’ll always have a convenient spot waiting for you.
Reply from LOCK & enjoy! Luggage Storage - MALASAÑA
Thanks a lot for sharing your experience!
Nos alegra saber que el servicio encajó justo con lo que buscamos ofrecer: fácil, seguro y sin disparar el presupuesto.
Y cuando vuelvas por la zona, estaremos de nuevo a un código de distancia para hacerte el día un poco más cómodo.
Reply from LOCK & enjoy! Luggage Storage - MALASAÑA
Thanks, Simon! We’re glad to hear you found everything easy and clear. Hope to see you again on your next visit!
Reply from LOCK & enjoy! Luggage Storage - MALASAÑA
Thank you, Elena! We’re glad you had an amazing experience. 😊
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