MAJORITY - Mobile Banking Reviews 

The first thing that disappointed me about Majority was that the salesperson assured me I could transfer money to the card from my U.S. bank debit card. That worked for only two days; when I called to find out why I couldn't transfer funds using my debit card anymore, I was simply told I couldn't do it. Instead, I had to use a bank account transfer—which would take up to five days—or make a cash deposit at authorized ATMs "at no cost." However, the surprise was that they actually charge $3.95 for EVERY ATM deposit.
2. While other companies charge around 5% but use the official exchange rate, Majority pays less than the official rate and forces you to either deposit cash—paying a $3.95 fee—or leave your money tied up for five days while they use it to earn high interest. It struck me as a deceptive company.

TERRIBLE WAITED OVER 18 min for call to be disconnected on twice!! They are holding my deposit in pending status JEICOB states their system has a lag that it will be there just be patient via chat..now 3 hours later no response

I’m sorry, but I genuinely do not believe many of these positive reviews are real.

I’ve been using Majority for about 11 months, and while the app has great ideas and features on paper, the execution is completely ruined by its pathetic customer support and operational structure.

This is, without exaggeration, the most pathetic customer service experience I have ever had with any financial company — and the crazy part is that they charge a monthly premium for it.

Every issue I’ve had follows the exact same pattern:

• Plaid account linking stopped working → support escalated it → never fixed.
• Debit card would not add to Apple Pay despite trying every troubleshooting step possible → escalated → never fixed.
• Majority Pay stopped functioning → escalated → never fixed.
• Transfer limits advertised in the app do not match reality. They advertise up to $3,000 monthly overseas transfers, but in practice I kept getting capped around $1,050 with no clear explanation.

The biggest issue is not even the bugs themselves. Every app has bugs. The problem is that support never actually resolves anything. Not once, across multiple support tickets and conversations, have they proactively fixed a single issue I reported.

Before contacting support, I always troubleshoot myself first — reinstalling apps, logging out and back in, restarting devices, trying different methods, checking online forums, even using ChatGPT to troubleshoot. I provide screenshots and detailed explanations specifically to avoid wasting time. Yet support repeatedly ignores the evidence already provided and responds with generic scripted troubleshooting.

The platform honestly has the potential to be one of the best fintech services available for immigrants and international users. The features are genuinely good. But the employee support structure and operational execution are absolutely pathetic, and it completely destroys trust in the service.

At this point, the customer support experience is the most pathetic part of the product — and users are paying monthly for it.

I am not American. With no knowledge of the bank

Do not expect a miracle by using this bank… you will be disappointed and frustrated by the customer service responses and timeless problem solving.
My account is being blocked for over two weeks without having access to MY MONEY and they don’t even answer my emails and kept ignoring me.
Save yourself some time and money and find another institution who actually cares about your finances.

I opened up an account then made my 1st deposit and the next day I could not log in and to reset my password it would give a different email so I called and they corrected my email and login but my money was not there, filed a dispute and they say nothing can be done unless y send some kind of proof that I did not authorize the transaction, and how would I have that if my account was hacked, I asked to speak to a manager and was told that they do t have a way to transfer calls. This institution is not good

Am very good in this

MAJORITY -Mobile bank have makes life and stress so easy for people with mobile banking you can make a transfer or withdraw everywhere you go I see to this as a smart brainvity awesome thinking for a better life to people mobile banking are so intelligent to bring up together ideology and made an investment as a best priority in the platform this show the Wise improvement for further more enlightenment to come mobile banking Is one of the best of all to patronizing as a best choice customer care are so loyal and kindness easy to understand..

I am extremely disappointed with MAJORITY Bank and their handling of my account. After months of waiting, they informed me that my account would remain blocked and that they would not return my funds. This is unacceptable.

Despite requesting a simple balance transfer to recover my own money, they denied the request without providing any clear explanation. Instead, they hide behind vague “internal risk assessments” and refuse to share any details. This lack of transparency is very concerning and unprofessional.

Customers deserve access to their own funds and a clear explanation when issues arise. Holding someone’s money for months and then refusing to return it, while offering no meaningful information, shows a serious lack of accountability.

I would strongly advise others to be cautious when using MAJORITY Bank. Based on my experience, there is a real risk of losing access to your funds without any resolution or support.

I am extremely disappointed with MAJORITY Bank and their handling of my account. After holding my money for months, they suddenly closed my account without returning my funds.

What’s even more frustrating is that after their so-called “thorough review,” they refused to unblock my account or transfer my balance back to me. Instead, I received a generic message saying their decision is “final” and that they cannot disclose any details due to “security protocols.”

This lack of transparency is unacceptable. As a customer, I deserve to know why my money is being withheld and when I will receive it. Keeping someone’s funds without explanation feels unfair and unprofessional.

Customer support has been unhelpful and provides no real solutions—just scripted responses. It seems like there is no accountability or proper dispute resolution process.

I strongly advise anyone considering MAJORITY Bank to think twice. If something goes wrong, you may not get clear answers or even access to your own money.

I am extremely disappointed with Majority Bank. They have been holding my money for almost five months, and despite multiple attempts to resolve the issue, I have not received my funds. To make matters worse, they closed my account without returning my money or providing a clear explanation.

This experience has been stressful and unacceptable. A financial institution should be trustworthy and transparent, but my experience has been the opposite. I strongly advise others to be cautious when dealing with this bank.

Majority Bank is one of the worst financial services I’ve ever used. They abruptly closed my account without warning and refused to give a clear reason. To make things worse, they would not release my remaining balance, hiding behind vague phrases like “internal review” and “security protocols.”

Customer support is frustrating and unhelpful. You get canned responses, no real explanations, and no timeline for resolution. When a bank can freeze your money and then refuse to return it, that should scare anyone considering using it.

This feels incredibly unsafe and unprofessional. A banking app should protect its customers not punish them without explanation.

Avoid Majority Bank at all costs. There are far better and more transparent alternatives out there.

This is hands down one of the worst financial apps I’ve ever used. Majority suddenly closed my account with zero warning, no explanation, and no transparency. They then went a step further and refused to release my own money, claiming it was due to “internal risk assessments” — but conveniently refused to explain what that even means.

Customer support is useless. You get scripted responses, no real answers, and no accountability. When you trust a banking app with your money, the bare minimum is honesty and communication — Majority offers neither.

Freezing accounts without explanation and withholding funds should be a huge red flag for anyone considering this app. This feels unsafe, unprofessional, and borderline unethical.

Avoid Majority like the plague. There are far better, more trustworthy banking options out there that won’t randomly lock you out of your own money.

Worst banking app experience ever.
MAJORITY closed my account with money still inside and then refused to unblock it or return my funds. Their response was vague, hiding behind “internal risk assessments,” and they refused to explain or help.

No transparency, no customer protection, no accountability. Use this app at your own risk.

Some off the easiest user friendlyist app i hsve ever used

Really helpful

Majority is the worst banking app I have ever used. They held my money, failed to process it, and then told me they can’t refund it to the original sender. Customer support is useless and gives no real solutions. This feels like a complete scam. A banking app should never trap users’ money like this. Avoid Majority at all costs.

Wise and helpful in all situations

Show love and emotion for those who are welcome to come along with different people and feelings for everything was fine