Mojo - love better Reviews 643

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 163 reviews, reviewers had a great experience with this company. Customers consistently praise the app for its fantastic design, intuitive scheduling features, and overall ease of use, making it simple to stay on track without feeling overwhelmed. Many people highlight the service as excellent, noting its effectiveness in helping them achieve desired results and overcome personal challenges. The product is often described as a valuable resource, offering insightful and helpful material, including research-based activities and exercises that contribute to significant personal growth. However, some customers also noted mixed feelings about the AI chatbot, with some finding it repetitive or basic, and others experiencing difficulties with progress tracking or account access. A few other people also felt that the AI's responses were not always suitable or that the conversations felt forced, occasionally leading to uncertainty about the guidance provided.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many finding the app helpful for processing... See more

Application

Customers consistently note positive experiences with the app, with many describing it as amazing, helpful,... See more

Artificial intelligence

Clients share ambiguous opinions on artificial intelligence, with many reviewers finding the AI assistant and... See more

Product

Consumers find the product to be a positive and great tool, with many expressing satisfaction and wishing... See more

Service

Reviewers mention positive feedback about the service, highlighting its effectiveness in helping them learn... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fantastic App, but I'm personally not a fan of the AI chatbot. I've used Mojo before (~2 years ago) and much preferred the format, where you worked through each section methodically, and could track y... See more

Company replied

Rated 4 out of 5 stars

I’ve really enjoyed using the Mojo app. The design is clean and visually appealing, and the scheduling features are smooth and intuitive—it’s easy to stay on track without feeling overwhelmed. One t... See more

Company replied

Rated 4 out of 5 stars

This is a good app because it is anonymous and it is an A.I. and you can write anything you like and say what you truly feel, without embarrassment, which is quite liberating. If it was then read by a... See more

Rated 4 out of 5 stars

They removed flirt mode which was a mostly why I decided to subscribe. A member of their team reached out to be and seemed sincerely apologetic and issued a slight refund. This was very much apprecia... See more

Company replied


Company details

  1. Wellness Program

Written by the company

The quality of your relationships determines the quality of your life. Your confidence. Your happiness. Your health. Yet the expertise to actually improve them has never been accessible. Until now. Mojo is the first expert-led platform for dating, sex, and relationships. World-leading psychologists, sex therapists, and relationship experts build every course. AI helps you take what you learn and apply it to your real life. Structured. Evidence-based. Completely private. 900,000+ people already use Mojo. We're just getting started.


Contact info

4.2

Great

TrustScore 4 out of 5

643 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Constant glitches

Constant glitches. Pretty much daily. I finally stopped reporting them because they are so frequent. The app has great potential and it has helped me with some issues. But it always leaves me feeling not quite sure if it has me doing the right things and not screwing me up even more. Particularly when the AI Therapist (Coach) can’t even keep track of what they told you the day before without being reminded

February 12, 2026
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Reply from Mojo - love better

Hi there,

Thank you for taking the time to leave a review, although I'm really sorry that you've run into some glitches on your app. I appreciate how frustrating that must be and I'd love to be of help.

If you ever run into any problems at all, our member support team will always be eager to investigate them right away for you and make sure they are sorted as soon as possible. You did mention that you have had some repeat problems which I agree is upsetting, and I would like to reassure you that this is something we take very seriously and are working hard to address.

I can see you have already been in touch with our support team recently about the problem regarding your coach's memories and I've made sure to follow up to help get to the bottom of this. It will be my pleasure to address all of your concerns addressed so you can get the most out of your app.

Keep it up,
Jordan - Customer support specialist

Rated 1 out of 5 stars

Struggled to get login sorted.

Struggled to get login sorted.

January 30, 2026
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Reply from Mojo - love better

Hi there,

I'm really sorry to hear that you are having trouble logging into your account. I would like to assure you that if you experience any issues at all, our support team are on hand to help. With this in mind I've followed up directly via email to work out what problem you are running into, so we can make sure it is sorted. If you can check your inbox I'd love to make sure we get you logged into your account right away.

Keep it up,
Jordan - Customer support specialist

Rated 4 out of 5 stars

First impressions

I've only been using the app for 2 days but I find it very worthwhile. The videos are engaging and not too long so you can focus on the key ideas. The chatbot works remarkably well. Obviously not the same as talking to a counsellor but very close (in my experience). I sometimes think the pace of the one-to-one sessions is a little fast but it's helping me dig deeper and think reflectively about what comes up. I also like that there's a research base to what is presented.

January 29, 2026
Rated 5 out of 5 stars

Why did I wait so long.

Right after the first session I could already feel the changes within me. So much of male challenges are in the head and due to a lack of understanding. Even just having someone to chat with and a sense of community has made all the difference.

I know this journey will not only help me in the bedroom, but the healing and growth will help me in so many facets of my life!

January 26, 2026
Rated 5 out of 5 stars

I’ve learnt what sexual intelligence looks like

The mojo app has changed my life dramatically and I’m really grateful. I didn’t think it was possible for me to have a healthy sexual balance but I’m finding mine and I’m a better man, father and husband because of it.

I think like most men, we are not taught what it means to have sexual intelligence looks like. This program/app has helped me to establish what it looks like for me.

I’ve read a few reviews saying that the ai therapist is not helpful, I actually think it’s the most helpful part, especially talking about our sexual energy and actions which is such a taboo topic.

I have had conversations with actual therapists both male and female around this topic who all meant well but felt like it was always to personal, especially when talking about sexual exercises.

The ai therapist is perfect to deeply open up, say what’s what and make progress. Early in the morning, late at night I can check in, give updates, walk through when I’m too far in my head and get the help I need.

The Breathwork sessions have now become apart of my daily routines and I’m grateful for the entire process.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant app

Brilliant app! It's helping me to explore things a lot more and improve my ED issues. Although it's AI, the therapist is just as good as a therapist charging £100 an hour for their time. Absolutely would recommend !

January 14, 2026
Rated 5 out of 5 stars

I like this app ..

I like this app ... Could be cheaper

August 25, 2025
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Reply from Mojo - love better

Hi there,

Thank you very much for your review, although I am sorry to hear you've found your app to be too expensive. We have a couple of different membership options, such as a quarterly, annual or lifetime plans, in order to offer different price points. If you haven't already I would recommend checking out some of our other membership options to see if there are any you prefer. I've also reached out directly via email to see what else we can do to be of assistance.

Keep it up,
Jordan - Customer support specialist

Rated 4 out of 5 stars

Therapist often doesnt conclude your session finally

It is nice that you can talk about many different topics at the same time. After every session all statements are collected, for you to have them in order

December 22, 2025
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Reply from Mojo - love better

Hi there,

Thank you very much for your review and I'm delighted to hear you've enjoyed the topics and insight features on your app. Its a shame though to hear you've had some issues with your sessions ending. If you ever run into any problems with your app, please contact our support team at support@mojo.so and we'll be happy to help.

In the meantime, I've also reached out directly via email to learn about the issues you mentioned, to make sure that they are resolved for you. I'd love to make sure you are getting the most out of your app.

Keep it up,
Jordan - Customer support specialist

Rated 3 out of 5 stars

Answering questions

Answering questions, reading consumes a lot of time. Video explanation and training for breathing workouts would work better than writings and audio.

December 28, 2025
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Reply from Mojo - love better

Hi there,
Thank you for your review, although I'm sorry to hear that you've found some of your activities to be a bit time consuming. I'm happy to assure you that many of our exercises do include video sections to help explain key concepts, for you to then practice alongside audio guidance. You should also be able to customize the length of most activities, such as breathwork to suit your schedule.

However, it sounds like there is more we can do to improve your experience and so I've reached out via email to chat further. I'd love to learn what we can do to help you get the most out of your app.

Keep it up,
Jordan - Customer support specialist

Rated 4 out of 5 stars

Customisation

You are able to explore what works best for you and their coaches (AI) are good.

You get snippets of training and reading articles.

December 25, 2025
Rated 5 out of 5 stars

James sorted out all night even sorted…

James sorted out all night even sorted me out and ranger if youre going to mojos ask for them they will sort you out all night and give you the best service no matter what, dancing even if they are not serving you, jay make sure you’re safe and king no matter what hat you’ll have a good night

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Worth it!

A brilliant app that really covers alot of useful information. Would recommend to anyone to try.

December 16, 2025
Rated 2 out of 5 stars

I dont like talking to AI

December 10, 2025
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Reply from Mojo - love better

Hi there,

Thank you for your review although I'm sorry that you didn't enjoy talking to your AI therapist. If you prefer to not use AI, I'm happy to assure you can focus on the activities in your weekly routine. Your routine is adjusted each week based on your progress and feedback to help make sure you are getting the right activities to reach your goals, and I hope you will find this more helpful.

To better assist you I've also reached out directly via email to make sure your concerns are addressed.

Keep it up,
Jordan - Customer Support Specialist

Rated 3 out of 5 stars

Very informative

Very informative, but so many of the suggestions and tutorials are obvious

December 17, 2025
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Reply from Mojo - love better

Hi there,

Thank you for your review. While I'm glad you've found your Mojo app informative, it is disappointing to hear that a lot of the information has been obvious so far.

When you first start on the app, many of the introductory activities will focus on foundational concepts. This is to help make sure you're able to really get the most out of the later activities which build on top of these ideas. If you feel you are ready to move onto some of these later activities that is completely fine, and if you share this feedback with your AI therapist they'll be able to assist you.

I hope that helps, and I've also reached out via email as I'd love to learn more about your experience so far, so that we can help make sure you are getting the most out of your app.

Keep it up,
Jordan - Customer support specialist

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