Standard Box Gift Set / No / No First Bites Gift Set (Ether/Sky Blue) Reviews

Reply from Moonkie

2 days ago

Dear customer,
We’re very sorry to hear about your experience and sincerely apologize for any inconvenience caused.
Our customer support team has already reached out to you via info@moonkieshop.com to better understand the situation. We kindly ask you to check your inbox (including your spam folder) and get back to us at your earliest convenience so we can assist you promptly.
Please rest assured that we will do our best to provide you with a satisfactory solution.
Thank you for your patience.
Best regards,
Moonkie Customer Support TeamRead more

Reply from Moonkie

Aug 5, 2026

Dear Customer,

Thank you so much for your kind feedback! We’re delighted to hear that you were pleased with the quality of our products. Your support means a great deal to us and encourages us to continue creating thoughtful products for little ones and their families.

Warm regards,
Moonkie Customer Support TeamRead more

Reply from Moonkie

Apr 9, 2026

Dear Customer,

Thank you so much for your kind words and for choosing our products as gifts—we’re truly honored to have been part of such special moments three times!

We also appreciate your honest feedback regarding the pricing. We want to assure you that our pricing reflects the quality and care behind each product. All of our items undergo strict quality control and meet safety standards certified by the FDA, CPSC, and other regulatory bodies, in compliance with CPC and CPSIA requirements. We are also CE certified for the European market.

In addition, our Research Center collaborates closely with pediatricians, midwives, ergonomists, doulas, and parents. Through extensive testing and development in our dedicated lab, we are committed to creating the safest and most thoughtfully designed baby essentials.

Thank you again for your trust and support—it truly means a lot to us.

Best regards,
Moonkie Customer Support Team
Read more