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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
MoonPig works swiftly, displaying high quality items and sent out for delivery in record time. I'm very pleased with this purchase.
Reply from Moonpig.com
We're overjoyed to hear you had a great experience! Thank you for your positive feedback. We appreciate your support and look forward to making more moments special for you!
Perfect, just the job!!
Reply from Moonpig.com
We're ecstatic to hear that you loved your experience with us! Thanks so much for your wonderful feedback. We can't wait to welcome you back soon! 😊
Absolutely perfect pictures were done exactly how I wanted
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
So easy to do! Love that you can personalise it!
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Photos on the cup were terrible quality
Reply from Moonpig.com
We’re very sorry about the poor print quality of your order. This isn’t the standard we uphold. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
My son loved it got it for his 30th
Reply from Moonpig.com
We're ecstatic to hear that you loved your experience with us! Thanks so much for your wonderful feedback. We can't wait to welcome you back soon! 😊
Is as shown when you make it , make vfriend was so touched she got teary eyed
Arrived on time well packaged to avoid breakage quality of photos good
Quick delivery, exactly how I wanted the mug to look, easy to do and I like the fact you have a preview of it unlike other companies, I always use moonpig for my personalised products
Reply from Moonpig.com
Thanks for the lovely review! We’re so glad you enjoyed our service. Your satisfaction is our goal, and we’re happy to have hit the mark. Thanks for choosing us, and we hope to serve you again soon!
Got exactly what I ordered
Reply from Moonpig.com
Thanks for sharing your experience! We’re delighted to know our service met your expectations. Your support means a lot to us, and we hope to see you again!
Photos were not clear. Was sent a replacement but still same poor quality photos. Wouldn’t recommend unless you have superior quality photos which most don’t they just come off mobile phone devices.
Reply from Moonpig.com
We’re very sorry about the poor print quality of your order. This isn’t the standard we uphold. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Good quality, my son really liked it
Lovely mug but chipped which was a shame. Didn’t have time to sort another. Design was lovely other than that!
Not arrived so no present for wife on her birthday want a refund and order cancelling
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Gorgeous, he loved it and I loved it.
Reply from Moonpig.com
We're ecstatic to hear that you loved your experience with us! Thanks so much for your wonderful feedback. We can't wait to welcome you back soon! 😊
Perfect size, good quality mug.
Arrived in plenty of time for birthday present. Photos just as I wanted it, no issues.
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Brilliant service and super quality and price
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
My item arrived not in a box and there is a crack down the mug
Reply from Moonpig.com
We’re sorry to hear the packaging of your order wasn’t up to scratch. We want every delivery to arrive in perfect condition. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
fun to make and great to receive!
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
