Great service . Had a problem with trapped nerves in my neck . Spoke to Iris in online sales . She recommended some high back sofas that she thought would work . Looked up online picked one that suite... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Murphy Furniture is an Irish owned family business, with our head office based in County Wicklow. We have 5 outlets & a fast growing online store. www.murphyfurniture.ie
Unit 12 Strawhill Industrial Estate, R93 C6X2, Carlow Town, Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality products, quick and transparent delivery, perfect level of customer engagement. Fully recommend.

Reply from Murphy Furniture
Good connection with staff. I collected my wardrobe and it was ready and loaded no problem

Reply from Murphy Furniture
We ordered a number of pieces from Murphy Furniture in February and May 2026. We are extremely satisfied with the furniture and with the customer service, from store to delivery. Our salesman at the Wexford store was very thorough and helpful, making sure the order was exactly right.
All pieces are of excellent quality and workmanship, and match our existing furniture. We really like the modern look of the light oak Carrington kitchen table/chairs, Astoria sideboard and corner cupboard and Kilkenny bookcases.
After buying the kitchen table in February, we foolishly ordered furniture from Amazon. They kept delaying the delivery and finally cancelled the order. At that point, we returned to Murphy Furniture and found all we needed, with near-immediate delivery guaranteed. We learned our lesson, buy Irish and buy locally!
Again, we are very pleased with all the furniture, and with the sales/service. We will do all future furniture shopping at Murphy Furniture!

Reply from Murphy Furniture
The staff were lovely and really helpful loved my choice of beds but not sofa thats why one star lost its very uncomfortable i was moving very quickly so i went seen a different sofa but then practically wouldn’t of worked with children alot cushions so i changed it to one in my price range but could only see it online they didn’t have it in the shop im after giving it a good few weeks thinking it would be okay but its not comfy at all i like colour but i don't even bother sitting in my living room very rarely as its very uncomfortable to sit on sorry i rushed into buying the hampton sofa set looks completely different online its very small to sit on not one bit comfy

Reply from Murphy Furniture
Excellent service from start to finish. Shop floor staff and delivery guys were brilliant. Would highly recommend.

Reply from Murphy Furniture
We ordered some beds and we just got great customer service. We were kept informed of when the delivery was due and the delivery drivers were so nice and helpful. All round a very positive experience.

Reply from Murphy Furniture
Very friendly staff and great customer service would highly recommend . Very happy with my purchase and overall online shopping experience

Reply from Murphy Furniture
Delivered precisely as promised and the staff at collection couldn’t have been more helpful.

Reply from Murphy Furniture
Ordered 2 beautiful mirrors at fantastic prices, they were delivered a couple of days later and I was of advised of the delivery time and they arrived on schedule to Dundalk on Monday morning, 2 lovely friendly men, cheery and friendly and took both mirrors carefully into the house. I was delighted with everything, thank you so much! Definitely 5 stars!
Brenda

Reply from Murphy Furniture
I bought mattress at Murphy Furniture. Excellent quality and great value which was delivered to me in one day. Great friendly staff. I will be returning. Well done to all

Reply from Murphy Furniture
This company is an excellent company to deal with especially Deirdre the owner who goes above and beyond to assist in all matters - nothing too big or too small. The personal touch is always there no matter whether dealing with the staff or accounts department. Would highly recommend Deirdre and her team for everything to do with home furniture.

Reply from Murphy Furniture
Excellent customer service was kept updated on my order as it had to be ordered took a little bit longer to recieve it as it was coming from a main supplier which can be expected when ordering certain hone furniture and I did not mind haviving to wait as I was always kept updated on the progress of my order. Delivery was great too and my purchase was handled and transported with great care. Very pleased with my new bookcase which was easy to assemble with really good assembly instructions and all tools needed for assembly were supplied. Very happy with the service from Murphy Furniture highly recommend.

Reply from Murphy Furniture
Great customer service, delivery.
And furniture is not flatpack!

Reply from Murphy Furniture
Purchased over €5,000 worth of furniture from Murphy Furniture, including beds and bedside lockers, and the quality was extremely disappointing. The beds deteriorated rapidly, mattresses became badly deformed within a short period, and the lockers were poorly constructed with doors falling off.
What made the experience even worse was the complete lack of customer service. I contacted the company in December 2023 outlining the issues and followed up multiple times by phone. I received absolutely no response until legal action and formal complaints were mentioned much later.
Instead of taking responsibility for the quality of the products supplied, the company focused on avoiding liability and questioning my account, despite the fact that I still have defective items and photographic evidence available for inspection.
Consumers should be aware that once a problem arises, getting meaningful support or accountability from this company appears extremely difficult. Very disappointing experience overall.

Reply from Murphy Furniture
Great service . Had a problem with trapped nerves in my neck . Spoke to Iris in online sales . She recommended some high back sofas that she thought would work . Looked up online picked one that suited . Quick delivery very professional delivery team . Delighted with the service from start to finish would highly recommend.

Reply from Murphy Furniture
The lady who looked after me was most helpful. She answered all my queries and was both professional and pleasant. My order arrived quicker than I expected and was delivered and assembled by 2 very helpful men. All in all a great service.

Reply from Murphy Furniture
well laid out website and contact by phone with quick reply and answer to my questions efficiently and comprehensibly explained
delivery was as on time as originally estimated
an all round pleasant experience
desmond

Reply from Murphy Furniture
We have a child with additional needs so making sure everything ordered was perfect and delivered on time with out changes was paramount and Murphys delivered that service without issue

Reply from Murphy Furniture
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.