Murphy Furniture Reviews 

479
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and friendliness of the staff, both in-store and during delivery. Many appreciate the quick and professional delivery service, with drivers often providing updates and assisting with assembly or placement. The quality of the products, including sofas, mirrors, and mattresses, is frequently commended, with many consumers expressing satisfaction with their purchases and the overall value. However, some people were dissatisfied with product quality issues, such as broken or faulty items, and experienced difficulties with replacements or communication regarding delivery. A few other people also felt that the actual product appearance differed from online images and mentioned issues with delivery communication or unhelpful staff interactions.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, often highlighting the speed and efficiency of... See more

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with the... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, friendliness, and... See more

Service

Reviewers mention positive feedback about service, with many customers expressing high satisfaction and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service . Had a problem with trapped nerves in my neck . Spoke to Iris in online sales . She recommended some high back sofas that she thought would work . Looked up online picked one that suite... See more

Company replied

Rated 5 out of 5 stars

Ordered 2 beautiful mirrors at fantastic prices, they were delivered a couple of days later and I was of advised of the delivery time and they arrived on schedule to Dundalk on Monday morning, 2 love... See more

Company replied

Rated 5 out of 5 stars

We bought a reclining 2.5 seater couch and the experience was great! Ordering was really easy, in store staff was helpful. We got emails along the way as we waited for our couch to arrive to the wareh... See more

Company replied

Rated 5 out of 5 stars

Very helpful shop staff and manager contacted by shop staff member by phone. Very accommodating when delivery date had to be changed twice!! Very helpful delivery gentleman who worked around my need... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Garden Furniture Shop
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outlet Store

Written by the company

Murphy Furniture is an Irish owned family business, with our head office based in County Wicklow. We have 5 outlets & a fast growing online store. www.murphyfurniture.ie


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

479 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

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4.6

All reviews

(479)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality products

Quality products, quick and transparent delivery, perfect level of customer engagement. Fully recommend.

June 14, 2026
Murphy Furniture logo

Reply from Murphy Furniture

Hi Tom, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Good connection with staff

Good connection with staff. I collected my wardrobe and it was ready and loaded no problem

April 13, 2026
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Reply from Murphy Furniture

Hi Tom, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Very pleased with our Murphy Furniture experience

We ordered a number of pieces from Murphy Furniture in February and May 2026. We are extremely satisfied with the furniture and with the customer service, from store to delivery. Our salesman at the Wexford store was very thorough and helpful, making sure the order was exactly right.

All pieces are of excellent quality and workmanship, and match our existing furniture. We really like the modern look of the light oak Carrington kitchen table/chairs, Astoria sideboard and corner cupboard and Kilkenny bookcases.

After buying the kitchen table in February, we foolishly ordered furniture from Amazon. They kept delaying the delivery and finally cancelled the order. At that point, we returned to Murphy Furniture and found all we needed, with near-immediate delivery guaranteed. We learned our lesson, buy Irish and buy locally!

Again, we are very pleased with all the furniture, and with the sales/service. We will do all future furniture shopping at Murphy Furniture!

May 18, 2026
Unprompted review
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Reply from Murphy Furniture

Hi Dave, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 4 out of 5 stars

The staff were lovely and really…

The staff were lovely and really helpful loved my choice of beds but not sofa thats why one star lost its very uncomfortable i was moving very quickly so i went seen a different sofa but then practically wouldn’t of worked with children alot cushions so i changed it to one in my price range but could only see it online they didn’t have it in the shop im after giving it a good few weeks thinking it would be okay but its not comfy at all i like colour but i don't even bother sitting in my living room very rarely as its very uncomfortable to sit on sorry i rushed into buying the hampton sofa set looks completely different online its very small to sit on not one bit comfy

April 21, 2026
Unprompted review
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Reply from Murphy Furniture

Hi Sarah thank you so much for the lovely feedback about our staff and for your bed purchase! We are so glad to hear the team took good care of you. However, we're really sorry to hear that the Hampton sofa hasn't worked out and that it’s not proving comfortable for you. We completely understand how disappointing that is, especially with a busy family. We want you to love your living room, so please feel free to reach out to our customer service team on 086 796 1359 We’d love to see if there's an alternative solution or a different model we can help you find that fits the family perfectly.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Shop floor staff and delivery guys were brilliant. Would highly recommend.

June 12, 2026
Unprompted review
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Reply from Murphy Furniture

Hi Gary, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Furniture delivery …

We ordered some beds and we just got great customer service. We were kept informed of when the delivery was due and the delivery drivers were so nice and helpful. All round a very positive experience.

May 14, 2026
Unprompted review
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Reply from Murphy Furniture

Hi Yvonne, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great Product

Very friendly staff and great customer service would highly recommend . Very happy with my purchase and overall online shopping experience

May 8, 2026
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Reply from Murphy Furniture

Hi, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Delivered precisely as promised and the…

Delivered precisely as promised and the staff at collection couldn’t have been more helpful.

May 17, 2026
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Reply from Murphy Furniture

Hi Kevin, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Excellent Customer Service

Ordered 2 beautiful mirrors at fantastic prices, they were delivered a couple of days later and I was of advised of the delivery time and they arrived on schedule to Dundalk on Monday morning, 2 lovely friendly men, cheery and friendly and took both mirrors carefully into the house. I was delighted with everything, thank you so much! Definitely 5 stars!
Brenda

May 19, 2026
Unprompted review
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Reply from Murphy Furniture

Hi Brenda, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

5 stars to Murphy Furniture

I bought mattress at Murphy Furniture. Excellent quality and great value which was delivered to me in one day. Great friendly staff. I will be returning. Well done to all

May 1, 2026
Unprompted review
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Reply from Murphy Furniture

Hi Fiona, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Best Personal Service by a mile........

This company is an excellent company to deal with especially Deirdre the owner who goes above and beyond to assist in all matters - nothing too big or too small. The personal touch is always there no matter whether dealing with the staff or accounts department. Would highly recommend Deirdre and her team for everything to do with home furniture.

May 15, 2026
Unprompted review
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Reply from Murphy Furniture

Hi Barty, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Excellent Customer Service

Excellent customer service was kept updated on my order as it had to be ordered took a little bit longer to recieve it as it was coming from a main supplier which can be expected when ordering certain hone furniture and I did not mind haviving to wait as I was always kept updated on the progress of my order. Delivery was great too and my purchase was handled and transported with great care. Very pleased with my new bookcase which was easy to assemble with really good assembly instructions and all tools needed for assembly were supplied. Very happy with the service from Murphy Furniture highly recommend.

March 20, 2026
Unprompted review
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Reply from Murphy Furniture

Hi Cd, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great customer service

Great customer service, delivery.
And furniture is not flatpack!

May 7, 2026
Unprompted review
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Reply from Murphy Furniture

Hi Barbara, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 1 out of 5 stars

Purchased over €5,000 Chinese’s junk

Purchased over €5,000 worth of furniture from Murphy Furniture, including beds and bedside lockers, and the quality was extremely disappointing. The beds deteriorated rapidly, mattresses became badly deformed within a short period, and the lockers were poorly constructed with doors falling off.

What made the experience even worse was the complete lack of customer service. I contacted the company in December 2023 outlining the issues and followed up multiple times by phone. I received absolutely no response until legal action and formal complaints were mentioned much later.

Instead of taking responsibility for the quality of the products supplied, the company focused on avoiding liability and questioning my account, despite the fact that I still have defective items and photographic evidence available for inspection.

Consumers should be aware that once a problem arises, getting meaningful support or accountability from this company appears extremely difficult. Very disappointing experience overall.

February 3, 2026
Unprompted review
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Reply from Murphy Furniture

Thank you for sharing your feedback, Andrew. We take all customer concerns seriously and are sorry to hear you've had a negative experience. We have been unable to locate an order matching your details in our system — we would genuinely like to investigate this fully and resolve any outstanding issues directly. Please contact us at info@murphyfurniture.ie or call 059 913 0888 so we can look into this without delay.

Rated 5 out of 5 stars

Best place to buy

Best furnitures,best costumer service

April 15, 2026
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Reply from Murphy Furniture

Hi Melinda, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great service

Great service . Had a problem with trapped nerves in my neck . Spoke to Iris in online sales . She recommended some high back sofas that she thought would work . Looked up online picked one that suited . Quick delivery very professional delivery team . Delighted with the service from start to finish would highly recommend.

April 21, 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Valerie, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great shop and lovely staff

The lady who looked after me was most helpful. She answered all my queries and was both professional and pleasant. My order arrived quicker than I expected and was delivered and assembled by 2 very helpful men. All in all a great service.

February 11, 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

good experience

well laid out website and contact by phone with quick reply and answer to my questions efficiently and comprehensibly explained
delivery was as on time as originally estimated
an all round pleasant experience
desmond

March 19, 2026
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Reply from Murphy Furniture

Hi, Desmond we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Delivered perfectly.

We have a child with additional needs so making sure everything ordered was perfect and delivered on time with out changes was paramount and Murphys delivered that service without issue

March 27, 2026
Unprompted review
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Reply from Murphy Furniture

HI Katrina, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

All perfect

All perfect

March 16, 2026
Murphy Furniture logo

Reply from Murphy Furniture

Hi, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

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