First time shopping in this store. Amazed by selection & affordability! Bradley @ Uddingston was very helpful & professional. Gave us space to browse & quickly guided us on options to meet our needs &... See more
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Review summary
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Shopping for a sofa at ncf living at old Trafford was a very relaxing experience today. We were left to wander around in peace without the constant intervention of salesmen which I find very annoying... See more
Company replied
Went into NCF Merry hill for some sofas for our new home. We had an amazing experience. We were greeted by Humaira, who was lovely, friendly and extremely helpful. Excellent customer service! 10/10 wo... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Garden Furniture Shop
- Living Room Furniture Store
- Mattress Store
About NCF LIVING
Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Written by the company
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Contact info
Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
- 0121 356 5698
- customerservice@ncf.co.uk
- ncf.co.uk
4.7
Excellent
51K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Reply from NCF LIVING
Thank you for the five-star feedback, Freya.
Many thanks,
NCF Living, Marketing Team
Paisley NCF
Visited the Paisley store to buy a sofa and a mattress.
Chelsea approached straight away and was very friendly and helpful.
She helped me work out the best configuration of sofa for the space I had and was very knowledgeable on the sizing and options.
Buying the mattress Chelsea was again very helpful showing me some of the best options for my price range but also gave me time and space to make my decision. Delighted with my purchases and the service I received.
July 8, 2026
Unprompted review
Reply from NCF LIVING
Thank you for writing such lovely feedback about your experience with Chelsea at our Paisley store, Victoria - we wish you all the best with your new furniture.
Many thanks,
NCF Living, Marketing Team
People buy people
Leanne welcomed us as we entered the store and provided us with information to help us. We left the store and returned a while later and were greeted by Leanne who remembered us. Leanne was very helpful and personable while we were choosing our beds. People buy people and I would definitely buy from Leanne again.
July 4, 2026
Unprompted review
Reply from NCF LIVING
Thank you for taking the time to write such lovely feedback, Mrs Moore.
Many thanks,
NCF Living, Marketing Team
Nesrin was very helpful and very kind…
Nesrin was very helpful and very kind ,nice product and quick delivery,this is my second purchase from Nesrin and am very happy with the service
July 8, 2026
Unprompted review
Reply from NCF LIVING
We're grateful for the splendid feedback about your time with us, Monika.
Many thanks,
NCF Living, Marketing Team
Ashraf showed us all the beds and we…
Ashraf showed us all the beds and we like it very much will come back with my family and finalise the order.
Thank you Ashraf.
July 8, 2026
Unprompted review
Reply from NCF LIVING
You're more than welcome, Muhammad - we look forward to seeing you again soon.
Many thanks,
NCF Living, Marketing Team
It was a wonderful experience coming…
It was a wonderful experience coming here at stoke, checking different sofas. Beth(Stoke)was wonderful and very helpful
July 8, 2026
Unprompted review
Reply from NCF LIVING
We're pleased that you had a positive experience at our Stoke store, Farzana.
Many thanks,
NCF Living, Marketing Team
Nesrin Understood are exact requirement…
Nesrin Understood are exact requirement of mattress and helped us choose the right one.
July 8, 2026
Unprompted review
Reply from NCF LIVING
It's great that Nesrin was able to help you find the perfect mattress, Rajendra.
Many thanks,
NCF Living, Marketing Team
Jack from Thurrock was lovely
Jack from Thurrock was lovely. Will be returning once my house is complete.
July 8, 2026
Unprompted review
Reply from NCF LIVING
We wish you the best with your home and look forward to seeing you again, Shelby.
Many thanks,
NCF Living, Marketing Team
Reply from NCF LIVING
We're glad you thought so, Rupinder.
Many thanks,
NCF Living, Marketing Team
John at Preston was very helpful
John at Preston was very helpful, we picked out a sofa and was all sorted very quickly! Great service
July 8, 2026
Unprompted review
Reply from NCF LIVING
We hope that you love your new sofa, Hollie.
Many thanks,
NCF Living, Marketing Team
Visited Derby store
Visited Derby store. Served by Jess. Excellent service. Exceeded expectations. Was very accommodating. Sofa we purchased to be delivered much earlier than expected and was great at explaining everything. Highly recommend
July 8, 2026
Unprompted review
Reply from NCF LIVING
We're thrilled to hear that everything went smoothly with your visit, Conor - thank you for the five stars.
Many thanks,
NCF Living, Marketing Team
Bought fabulous corner dinning unit…
Bought fabulous corner dinning unit when opened one corner of it was damaged badly disappointed, it took me 6 weeks to open delivery as we moved into a new property so unhappy really with damage and customer service when I rang
April 13, 2026
Unprompted review
Holly was fantastic with helping me…
Holly was fantastic with helping me with my purchase. Quick and easy purchase!
July 8, 2026
Unprompted review
Reply from NCF LIVING
We're pleased that you found just what you were looking for with us, Sunny.
Many thanks,
NCF Living, Marketing Team
Reply from NCF LIVING
We appreciate the lovely feedback, Olumide.
Many thanks,
NCF Living, Marketing Team
My experience with the company was…
My experience with the company was great, because the customer service was very helpful and friendly.
July 8, 2026
Unprompted review
Reply from NCF LIVING
We're pleased to hear that you had a positive experience with us.
Many thanks,
NCF Living, Marketing Team
Reema was helpful and friendly
Reema was helpful and friendly, explained everything and was clear
July 8, 2026
Unprompted review
Reply from NCF LIVING
We're happy to hear that, Naomi.
Many thanks,
NCF Living, Marketing Team
John at preston NCF was fantastic
John at preston NCF was fantastic. Left me to browse then assisted when I was ready. Helped me get my sofa toady. Fantastic service from a lovely gentleman thank you
July 8, 2026
Unprompted review
Reply from NCF LIVING
We wish you the best with your new sofa, Gemma.
Many thanks,
NCF Living, Marketing Team
Bruce was amazing
Bruce was amazing! Super helpful and overall such a lovely man. 5 stars.
July 8, 2026
Unprompted review
Reply from NCF LIVING
That's very kind of you to say! Thank you for the review.
Many thanks,
NCF Living, Marketing Team
Amazing experience
Absolutely amazing experience Arif is probably the best sales assistant I’ve ever had helpful kind funny and knows what he’s doing. Thanks Arif for the experience. Hareema was a lovely girl with a bright smile and positive energy more people like her are needed.
July 8, 2026
Unprompted review
Reply from NCF LIVING
Thank you for leaving such delightful comments about our team - we'll be sure to pass along the compliments!
Many thanks,
NCF Living, Marketing Team
Simon at Leeds ncf living
Simon at Leeds ncf living was absolutely brilliant. He was friendly, patient, knowledgeable and never once made us feel under pressure. He happily answered all of our questions and gave two rather nattery old women plenty of time to chat, think and make the right decision without rushing us.
We were so grateful for his patience that we even brought him a Caffè Nero coffee!
Now we’re keeping our fingers crossed that the sofa lives up to Simon’s very high standards. If it does, we’ll be delighted!
July 8, 2026
Unprompted review
Reply from NCF LIVING
Thank you for taking the time to write such a splendidly detailed review! We're happy to hear that Simon made your visit so enjoyable and that you found what you were looking for with us.
Many thanks,
NCF Living, Marketing Team
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