We visited Chester store today, lovely Debbie was extremely helpful and helped us choose the perfect sofa for our family. We visited the store with our children and Debbie@chester was very friendly an... See more
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Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
Written by the company

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Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
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Replied to 99% of negative reviews
Typically replies within 48 hours
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Was made to feel very welcome without being hassled mark from Manchester branch was very helpful with the choice of beds we were looking at
Jack from Thurrock was great help with my table. Thank you
Morgan was a massive help today , answered all questions and more.
We had such a fantastic experience with Tom! He was incredibly helpful with all the recommendations. He walked us through all the perks, delivery options, and even helped us sort out the finance for the couch we wanted. His customer service was truly great, and we really appreciate everything he did for us and I can say we will definitely be coming back again for future furniture purchases!
We wanted a sofa but were not exactly what we wanted, we also had a few issues regarding the size of the room and to recline or not tontecline. After browsing the showroom we managed to confuse ours even more so.
However Holden helped so much and ended up buying a sofa that we would never of chosen and was actually under our budget so the whole experience was super !! We are so excited to the out Smart Sofa 🤍
Amazing customer service and price for new bed. Would recommend Anisha from Milton Keynes store. 5**
We had a lovely experience with Balgit from Glasgow. She was really knowledgeable and had great patter!
We were well looked after by Aaron in Paisley, Thanks.
Friendly and very helpful, highly recommend Zahid at NCF
Rob at Bristol was great, helped us so much
Fabulous, helpful and two great beds bought!
Brian from Beistol!
Jason at Chester was excellent. Very helpful & explained everything in detail. Will definitely recommend NCF 😊
Noel in rugby was amazing so helpful went back a few times as it’s a big decision but he was so helpful every time plus the sofas are a great price recommend this place to anyone
David at derby. Very helpful and pleasant .We always use ncf for our furniture. We will be back. Reasonable priced and worth the money
Jack at the Thurrock store was very helpful in showing us sofas and explaining options.

Reply from NCF LIVING
The salesman was efficient, had very good product knowledge, gave sound advice.

Reply from NCF LIVING
Would just like to say big thankyou to Paul at the Stockton Branch, he was a very helpful and knowledgeable young man and very polite and made my husband and I make a excellent choice .
Thankyou Paul

Reply from NCF LIVING
I visited the Newport Road Store in Cardiff, first glance looked a nice store, then approached by your sterotypical salesman, seemed nice but then had a touch of Arthur Daley about him. Found it gard to get rid of him just wanted to view what was available and make my own mind up on what I wanted.
During the visit I was forced, yes forced on the spot by Andy the salesman go give him a review and implied the company want this, not sure if the company ask for staff to harass customers for this but you dont put people under pressure to do this, it is up to the customer to do this not get someone to do it there and tgen without buying.
I felt uncomfotable and bullied into the review. I made out I did it for him but did not, in fact I have just come om here for this review, not completed one before but now felt the need.
I left the store and I could have bought but heavy handed selling was not welcome. Andy made out this company was the best thing on the planet but seeing these recent reviews I am so glad I did nit buy anything.
Great choice, great value and Michael the sales person in the Leeds/ Birstall showroom was extremely helpful. He pointed out all ranges that met our size requirements and made good fabric suggestions to suit our lifestyle.

Reply from NCF LIVING
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