NCF LIVING Reviews 

I was served by Jason at Chester and we bought some nice sofas

We attended the store with high hopes, a first we had customer service which we never had experienced before when making a big purchase like this, I even left a 5 star review (obviously deleted this now). However, please do not be fooled by this company, they only want your money and then the customer service goes out of the window. We got told to contact the store when we had moved into our house (even signed an agreement and paid a deposit) to place the sofa on order. We called the store assistants number and the company number over 20 times with never any answer! Meaning we had to re attended the store which we live 10 miles away. From this we waited 8 weeks for the sofa. The sofa arrived the complete wrong size from no mistake of our own but the store assistants who had ordered the wrong size! The people who delivered the sofa could not take this away and told us to get in touch with the company. Well this was again an impossible task. We called again over 20 times with no answer or option to leave a voicemail meaning my partner had to again back up to the store. Which resulted in us also finding out we had been overcharged by hundreds of pounds also as well as the sofa being wrong. We got told to wait for a call which we did not receive meaning we had to re attended the store and sort this whole situation out. We are now having to wait another 9 weeks for a sofa leaving us with one that doesn’t even fit in our room. AVOID this store at all costs! Hopefully we receive the correct sofa in 9 weeks….

Jim Bob at the Leeds store was very helpful. Listened to our needs and allowed us time to browse. Made recommendations and very knowledgable. Keen to see us buy a sofa specific to our own individual needs. Great guy.

Danielle was super helpful in helping us make a decision and understanding the offers available. Great service!

Will definitely be coming back for more purchases!

Anisha was very patient and helpful. She showed us all the features of the recliner and explained details well. We bought a sofa from here

Good experience overall. All questions answered and informative

William in paisley was very helpful thanks again

William in paisley was very helpful thanks for sorting our sofa

Farah, was the star of the year!

We went to NCF in Warrington..Brilliant place! After moving into a new house we were under a lot of stress with all the new bits we needed...we went her looking for a bed but ended up with a bed and a gorgeous oak Table! I can't remember the name of the guy who helped us, Scouse guy from Crosby! Great salesman, very helpful! Really good products at great value..would recommend!! Especially if you have a lot to get!

Bradley @ Uddingston was very helpful and knowledgeable.

Excellent service, excellent showroom, super clean and appreciated the air conditioning and calm environment massively.
William in Paisley couldn’t have been more helpful in helping me decide on my big treat to myself of a king size bed for my new flat! Thank you so much!

The salesman was very friendly and helpful. The purchase was processed smoothly. Jimbob at Leeds was really helpful and funny

Phillip @manchester
Brilliant service from start to finish. The salesperson was really friendly, welcoming, and helpful, giving us plenty of time to choose without any pressure. He answered all our questions honestly and made the whole experience easy and enjoyable. We’re really happy with our new sofa and would definitely recommend NCF Living.

Jack from Thurrock was incredibly helpful and knowledgeable while we were choosing our new bed and wardrobe, making the whole experience easy and stress-free. Excellent customer service from start to finish friendly, patient, and never pushy. Also he was very honest

A big shout out to Andy and Kaine at Newport road Cardiff for great customer service .

Great experience buying an dining table and chairs. Margarita was really helpful and guided with different options for us to select the right one.

We were in the market for a sofa and chair and to be honest I hadn’t heard of NCF but I’m glad that we popped in.
We was greeted by Holden (Hull branch) who was very welcoming and helpful.
We loved a particular sofa but it was Holden’s knowledge and professionalism sold it to us.
I want to thank, Holden and NCF for wonderful service.

Jamie and the team at NCF in Chester at the Greyhound Park as usual were outstanding. They were really friendly and didn't pressure you into a hard sell. This is our second sofa from NCF and we highly recommended them.