⭐⭐⭐⭐⭐ We had such a great experience with Brendan in Paisley branch when choosing our new sofa. He was incredibly attentive and helpful without ever making us feel pressured or rushed. He gave us... See more
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Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
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Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
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Replied to 98% of negative reviews
Typically replies within 1 week
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Abbey was great. Did not hassle but was thrre with help when needed. Sofas were cheaper than seen else where and really nice. We fell in love wiyh one of first ones seen and after looking at other places went straight back to buy it
Nasa's in MK who is the best, she is so thoughtful to her customer, I was actually looking for a smart sofa through different stores, finally I've got a perfect one from NCF. Nasa is very considerate to what customer need, like color matching pallets idea, promise for in case if any property transaction withdrawal and so on.....we need a value added service, they can do.
Sofa purchased in full and in the tracking it had the cheek to say it has been delivered. Can't get through on customer service either so technically they have taken my money said it has been delivered when it hasn't
Naz and Anisha at Milton keynes the most friendly and happy customer service. So knowledgeable and energetic! 10/10!
Today was my first time in a ncf store. We went to the Chester store. Debbie introduced herself to us but didn't mither and let us look round.
We went off looked at other stores but come back and made ourselves at home shoes off and lay down for a good while testing two sofas we liked. We decided on the Chloe. Debbie sorted everything out for us, very easy process, great information given, the extra aftercare is a must on a sofa when you have 3 teen kids so that was must and ncf can provide at a good cost. delivery is fast and will line up perfectly for when our old sofa goes. Can't wait for our sofa now.
Thank you Debbie.
Michael at Leeds was our consultant today he was lovely and informative & told us everything we needed to know about our furniture purchases today he was patient and understanding when I couldn't make up my mind. We actually left the Leeds store before purchasing anything to look around & decided on what we wanted then went back headed to find Michael to assist us again and purchased the items we wanted from the Leeds store. He was very helpful & told us everything we needed to know lovely guy
Ashraf was superb, helpful with our dinning table purchase. great customer service.
Had a wonderful experience at NCF with Usman today. He is so good and took his time to explain everything to us, the sofa, bed frames, beds and dining sets. Thank you so much.
it was wonderful experience with NCF Living, we had Nesrin from rugby store she helped us with everything
Marina was relay doing the job excellent ,we got nice advice and very good products as we expected
The sales stuff were very helpful especially Debbie@Chester
USMAn gave us a good time with design and explanation and good deals. Good customer service
Brendan in Pailsey was helpful and knowledgeable about the product. A pleasure to deal with.
Was extremely helpful, and made it a quick and easy sale. Will definitely recommend.
Brian and TK were exemplary staff members that took their time to thoroughly go through and help me choose the best mattress for me. I’ve had an amazing experience and really grateful for the help and support they have shown me.
Upon arrival we were made to feel welcome. Sales staff were present, but gave us time to look for ourselves, without feeling too pressured. Excellent staff support from Charlotte. [Hull Store]
Mark at Manchester was great from start to finish
So so so helpful every time we have visited!! Such great service! thank you so much :) can’t wait to receive our new bed!
Dave @ncf cardiff was very helpful to us today - looks like we will be purchasing something in store - nice work Dave 😎
@TONY@Manchester was very helpful! Thanks Tony
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