Donald@ NCF Perry Barr went above and beyond to help us find the right product for us. We told him what we needed from a sofa and he suggested several options that might work and answered all of our q... See more
Company replied
Location
Switch locationPerry Barr Retail Park, 2-6 Kingstanding Road, B44 8AA Birmingham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Well done for Natasha atPerry Barr she was Excellent in her presentation and well versed in the knowledge of the bed frame and required mattress I need, very well mannered and polite gave me time to... See more
Company replied
lasantha was very professional and caring in giving advice and was bot a pushy seller but soneone who listened to us and gave us time to think and ensure we were making the right choice. An excelle... See more
Company replied
Donald @ncf Perry Barr , was very helpful, he helped us find the perfect sofa that we wanted. Customer service was excellent, we were really happy and got what we wanted
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Garden Furniture Shop
- Living Room Furniture Store
- Mattress Store
About NCF LIVING - Perry Barr
Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Written by the company
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Contact info
Perry Barr Retail Park, 2-6 Kingstanding Road, B44 8AA, Birmingham, United Kingdom
- 0121 356 5698
4.8
Excellent
474 reviews
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Donald at ncf Perry Barr courteous
Donald at ncf Perry Barr courteous, professional and was on hand for our questions . Would recommend , service excellent
May 26, 2026
Unprompted review
Donald at the NCF store in Perry Barr…
Donald at the NCF store in Perry Barr was great and efficient in providing us a seamless service and offering great customer care, definitely would recommend to others!
May 25, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
That's exactly what we love to hear, Ruby - thank you for your feedback.
Many thanks,
NCF Living, Marketing Team
Donald NCF perry barr
Donald NCF perry barr, best person to speak to about what they have. Not a pushy salesperson. Gives you what you need! Go speak to him!
May 25, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
We're grateful for your delightful feedback, Sakab.
Many thanks,
NCF Living, Marketing Team
So happy with the purchase
So happy with the purchase. Una served us. She was super friendly and answered all our questions. Can't wait for delivery now.
May 25, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
We wish you all the best with your new purchase, AJ!
Many thanks,
NCF Living, Marketing Team
Una was very helpful throughout our…
Una was very helpful throughout our experience. We bought a very beautiful sofa
May 25, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
We're thrilled to hear that you found the perfect new sofa, Mercy.
Many thanks,
NCF Living, Marketing Team
Donald@ NCF Perry Barr went above and…
Donald@ NCF Perry Barr went above and beyond to help us find the right product for us. We told him what we needed from a sofa and he suggested several options that might work and answered all of our questions without any pressure. Highly recommend, a great place with great staff!
May 25, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
Thank you for your excellent feedback, Sam! We'll be sure to pass your kind words along to Donald and the wider team.
Many thanks,
NCF Living, Marketing Team
Today we bought a osaka
Today we bought a osaka , Donald NCF perry bar showed us around , was extreamly helpful , polite and knewledable
May 23, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
A great choice on the Osaka sofa, Ali.
Many thanks,
NCF Living, Marketing Team
Great advice offered by Mr.Donald to…
Great advice offered by Mr.Donald to purchase a bed. Very calm and professional.
May 23, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
Thank you for your delightful feedback, Tomasz.
Many thanks,
NCF Living, Marketing Team
Donald was brilliant
Donald was brilliant, very supportive and helpful. Thank you
May 23, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
You're more than welcome, Arleta!
Many thanks,
NCF Living, Marketing Team
Very knowledgable and spent time with…
Very knowledgable and spent time with us to make sure we made the right decisions for us. Donald was the sales representative.
May 23, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
We're delighted to hear that, Darren.
Many thanks,
NCF Living, Marketing Team
Donald at not Perry Barr most helpful…
Donald at not Perry Barr most helpful thankyou
May 23, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
You're more than welcome, Mike!
Many thanks,
NCF Living, Marketing Team
Donald @ncf Perry Barr
Donald @ncf Perry Barr , was very helpful, he helped us find the perfect sofa that we wanted. Customer service was excellent, we were really happy and got what we wanted
May 22, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
It's a pleasure to hear that you had such an enjoyable experience at our Perry Barr store, Cherelle.
Many thanks,
NCF Living, Marketing Team
Donald at ncf perry barrf help us much…
Donald at ncf perry barrf help us much appreciated
May 21, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
We'll be sure to let him know you said so, Rakesh.
Many thanks,
NCF Living, Marketing Team
Donald -Perry Barr has been very…
Donald -Perry Barr has been very helpful and patient appreciate his support.
May 19, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
Thank you for your excellent feedback about your time with us, Lauren.
Many thanks,
NCF Living, Marketing Team
Went to ncf Perry barr met Donald who…
Went to ncf Perry barr met Donald who was very helpful in aiding us to purchase our sofa
May 19, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
We're pleased that you were able to find the ideal sofa with Donald's assistance, Justice.
Many thanks,
NCF Living, Marketing Team
Lasantha was very helpful in selecting…
Lasantha was very helpful in selecting a great sofa set. I was guided by Lasantha for Ricardo 3 2 1 sofa set. Amazing value great product thanks
May 19, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
An excellent choice on the Ricardo! Thank you for your kind review.
Many thanks,
NCF Living, Marketing Team
Wonderful
Una was very polite, took time and was patience, professional approach and very understanding, tolerated the kids which most can not, the rest of the staff were also polite and didn’t mind the kids running around, and spoke nicely to them
May 16, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
We're grateful to receive such a thoughtful review, T'yanna - we hope that you and your children enjoyed your visit!
Many thanks,
NCF Living, Marketing Team
avoid
After spending £2k with you, the sofas arrived marked and the adapter for the recliner doesnt work. After numerous attempts trying to contact you by phone and email - there has been no response. Now i am getting annoyed. Either come and collect your non-working sofas and process me a refund or sort this issue out.
April 18, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
Hello Sarina, thank you for your review.
We're very disheartened to hear that you've experienced difficulty reaching our customer service team via phone or email. Please note that whilst we are unable to rectify the matter directly, you are welcome to contact our marketing team via direct message on Instagram or Facebook where we will be happy to chase internally for you.
Many thanks,
NCF Living, Marketing Team
Fantastic service,Hollieh made my…
Fantastic service,Hollieh made my experience joyful and easy, very professional, friendly, helpful. Everything a customer expects. Top banana.
May 15, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
It's a delight to hear about your experience with Hollie, Ian.
Many thanks,
NCF Living, Marketing Team
Well done for Natasha at Perry Barr ncf living
Well done for Natasha atPerry Barr she was Excellent in her presentation and well versed in the knowledge of the bed frame and required mattress I need, very well mannered and polite gave me time to look around for myself she offered a hot drink and handle my sale very well. Great work ncf living in your bedroom department
Kind regards Roy 15/5/26
May 15, 2026
Unprompted review
Reply from NCF LIVING - Perry Barr
We appreciate you taking the time to leave such a lovely review of your time with us, Roy! Congratulations on your purchase.
Many thanks,
NCF Living, Marketing Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.