I had an issue which they resolved quicky. The products are excellent. I genuinely feel like they balance my moods. I get a prescription from a kinesiologist to ensure I'm taking the right drops in th... See more
Company replied
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Very fast delivery and everything arrived in good order for the Bach Flower Remedies. I couldn't find the homeopathic section, however. Do you still sell these remedies?
Company replied
Excellent customer service - very nice. Quick dispatch and shipping. A friend is bringing me the product so yet to comment on that but looks wonderful and looking forward to receiving! Thank you!
Ordered products Friday needed urgently for a friend in need is a friend indeed . Arrived early Saturday morning amazing huge blessings and gratitude 💓🙏💓
Company replied
Company details
About Nelsons
Written by the company
Over 165 Years of Trusted Care
At Nelsons, we’re proud of our 165-year heritage in natural healthcare — built on trust, quality, and care for the people we help. Founded in the UK in 1860 by a young pharmacist, Nelsons has always been dedicated to showing how natural remedies and therapies can support happy, healthy lives.
Today, we continue that legacy through our family of wellbeing brands — including RESCUE®, Bach™ Original Flower Remedies, Spatone®, Teetha®, and Arnicare® — each created to support modern-day wellness and natural health.
Nelsons is the home of Nelsons Pharmacy, where our commitment to trusted healthcare advice, quality pharmacy services, and customer care continues. Whether online at Nelsons.com or in person in London, we remain dedicated to inspiring generations to live healthier, happier lives.
Thank you for sharing your experiences — your feedback helps us continue our journey of care, quality, and wellbeing.
At Nelsons, we’re proud of our 165-year heritage in natural healthcare — built on trust, quality, and care for the people we help. Founded in the UK in 1860 by a young pharmacist, Nelsons has always been dedicated to showing how natural remedies and therapies can support happy, healthy lives.
Today, we continue that legacy through our family of wellbeing brands — including RESCUE®, Bach™ Original Flower Remedies, Spatone®, Teetha®, and Arnicare® — each created to support modern-day wellness and natural health.
Nelsons is the home of Nelsons Pharmacy, where our commitment to trusted healthcare advice, quality pharmacy services, and customer care continues. Whether online at Nelsons.com or in person in London, we remain dedicated to inspiring generations to live healthier, happier lives.
Thank you for sharing your experiences — your feedback helps us continue our journey of care, quality, and wellbeing.
Contact info
United Kingdom
- nelsons.com
4.6
Excellent
488 reviews
Hasn’t replied to negative reviews
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Swift delivery & safely packed
April 16, 2026
I will be a regular customer from now on!
Service was quick and easy, the website was easy to use and the packaging was efficient so the glass bottles arrived intact. They arrived by Royal Mail so didn't get delivered to the wrong house!
April 15, 2026
They resolved a problem quickly…
I had an issue which they resolved quicky. The products are excellent. I genuinely feel like they balance my moods. I get a prescription from a kinesiologist to ensure I'm taking the right drops in the correct proportions for me
April 17, 2026
Reply from Nelsons
Thank you! We’re glad we could resolve things quickly and that you’re enjoying the products—your support means a lot.
i have ordered last month but still i…
i have ordered last month but still i have not received my order yet. FedEx services are not really good as such we are also facing the same problem. so please next time don't send our orders through FedEx services.
April 13, 2026
Very fast delivery and everything…
Very fast delivery and everything arrived in good order for the Bach Flower Remedies.
I couldn't find the homeopathic section, however. Do you still sell these remedies?
April 2, 2026
Reply from Nelsons
Thank you for taking the time to share your feedback with us.
If you would like to find a homeopathic remedy, pplease visit the following link:
https://www.nelsons.com/products/made-to-order
Alteratively, please call our order line on 020 7079 1288. Lines are open from 10:00 to 16:00 Monday to Friday.
Easy to order and prompt!
April 8, 2026
Reply from Nelsons
Thank you very much for sharing your positive feedback! We look forward to serving you again.
Really great service and delivery on…
Really great service and delivery on time from ordering many thanks 😊
April 7, 2026
Reply from Nelsons
Thank you for sharing your good experience with us. We are delighted to hear that you have received your order promptly. We look forward to serving you again.
Reply from Nelsons
Thank you for sharing your feedback with us. We are glad to hear that you have received your order promptly and found our website easy to use.
Reply from Nelsons
Thank you for sharing your experience with us, we look forward to serving you again soon.
Hassle free experience
Easy to find products and place order. This was my second order and I received it promptly.
April 2, 2026
Reply from Nelsons
Thank you very much for your feedback and choosing us for another order! Your continued support is truly appreciated.
Excellent and prompt service
March 24, 2026
Reply from Nelsons
Thank you for your feedback! We're delighted to hear that you experienced excellent and prompt service. We look forward to assisting you again in the future.
Reply from Nelsons
Thank you very much for your kind feedback! We are delighted to hear that you find it easy to order online. We look forward to serving you again.
Leena was marvelous
Leena was marvelous, understanding, knowledgeable and extremely helpful.
March 26, 2026
Reply from Nelsons
Thank you very much for sharing your kind feedback! We're delighted to hear that Leena was able to provide a positive experience. We look forward to assisting you again.
Excellent service
Purchasing on line was easy with helpful information about each product. The order was despatched promptly and well wrapped. The only [minor] concern is that the seals on the bottles of flower essences are very difficult to get off - especially for old hands!
March 23, 2026
Reply from Nelsons
Thank you very much for our feedback. We are glad to hear that you find our website easy to use and have received your order quickly.
Super product
Super product, has really helped. Arrived super quick, well packaged. Faultless service, highly recommended.
March 10, 2026
Reply from Nelsons
Thank you very much for sharing your good feedback with us! We look forward to serving you again.
Reply from Nelsons
Thank you for your feedback. We’re happy to hear you our service prompt. We look forward to serving you again.
Quick delivery
Quick delivery, carefully wrapped. So glad to find reliable sources of Bahc Flower Remedies and homeopathic remedies.
March 2, 2026
Reply from Nelsons
Many thanks for your rating!
Easy shopping
Easy shopping, products easy to look and purchase. Delivery was excellent. Overall a joy to shop.
February 25, 2026
Reply from Nelsons
Thank you so much for sharing your good feedback with us! It's great to know our delivery service met your expectations.
Reply from Nelsons
Thank you very much for your feedback. We're delighted to hear that you found the transaction very easy. We look forward to serving you again soon!
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