These hand units did not work for me so I retuned them. They may work for someone else.
Reply from Nooro US
Hi Francis,
Thank you for reaching out and letting us know your thoughts on the hand units.
I sincerely acknowledge that not every solution is a perfect fit for everyone, and I can definitely relate to the disappointment of a product not meeting your specific needs. Please be assured that your satisfaction is our priority, and we want to ensure this process is seamless for you.
I have confirmed that we processed a full refund for your order last July 9, 2025. We will be following up with you via both phone and email to see if there is anything else we can do to support you further.
In the meantime, if you need any additional assistance, please don’t hesitate to reach out to us at wecare@nooro-us.com or call our support line at 1-217-290-9938.
We truly appreciate you giving us a try!
Warm regards,
Nicky
Nooro Support Team